Carleth Joyce de Guzman

Program Manager at ClientCom Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Laguna, Calabarzon, Philippines, PH

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I've had the pleasure of working with CJ for over 12 years at Smarthinking/Pearson, and she has consistently demonstrated a keen sense for managing staff, quality oversight processes, hiring, onboarding and more, especially during times of peak activity. This includes the ability to work across and coordinate between disparate time zones and continents and to facilitate staffing needs across annual business cycles and usage surges. One particular strength of hers is managing and coordinating with hybrid teams and colleagues, interfacing with in-person employees and remote colleagues to achieve key outcomes and business needs. This also means she has an amazing sense of organization and is by default highly efficient. She is an asset to any team.

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Experience

    • Philippines
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Program Manager
      • Jun 2016 - Present

    • Writing Consultant
      • May 2011 - Present

    • Assistant Manager
      • Jun 2015 - Jun 2016

    • Team Leader
      • Jun 2014 - Jun 2015

Education

  • University of the Philippines Los Baños
    Bachelor's degree, Sociology
    2007 - 2011

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