Maria Angels Aguilera Extremera

Directora Zona Noroeste at Laboratorio Echevarne
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Catalán Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Francés Professional working proficiency
  • Portugués Elementary proficiency

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5.0

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Beatriz Marco

He tenido la oportunidad de trabajar con Maria Angels en mi última etapa profesional. Destacaría su gran orientación al cliente, lo que hace que proponga mejoras para crear mejores experiencias al cliente y colabora con diferentes áreas para conseguirlo. Resaltaría su experiencia en la gestión de acuerdos comerciales de grandes cuentas y pequeñas, allí aporta su empatía, profesionalidad y visión analítica que hacen que sus clientes confíen en ella. Es muy buena compañera, mejor colaboradora, posee una aproximación a los clientes y proveedores que hace que se sientan muy cómodos trabajando con ella. Sin duda recomendaría a Maria Angels para estar cerca de clientes por qué es un valor seguro.

Domènec Crosas

Tuve ocasión de seguir muy de cerca el trabajo de Mariangeles en su época de directora de ventas de Sanitas Mayores. Su trabajo fue excelente en una función en la que la coordinación transversal y la verdadera visión de las necesidades del cliente son esenciales en servicios a las personas en situaciones humanamente complicadas tanto por su complejidad técnica como emocional. Es muy buena compañera y colaboradora porque, aún siendo muy exigente, su tono es siempre empático, respetuoso y cercano. Mariangeles tiene un perfil muy versátil y adaptativo para realizar tareas desde los distintos ángulos de aproximación al cliente: desde los procesos de venta más convencionales al la creación de propuestas con alto nivel de digitalización tanto en el desarrollo de producto como en la gestión de la relación con los clientes. Por todo ello Mariangels es una professional altamente recomendable.

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Credentials

  • Certificate In Advaced English (CAE), Council of Europe Level C1
    Cambridge Assessment English
    Nov, 2015
    - Nov, 2024

Experience

    • Spain
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Directora Zona Noroeste
      • Dec 2022 - Present

      Análisis Clínicos, Estudios Clínicos y Anatomía Patológica. Análisis Clínicos, Estudios Clínicos y Anatomía Patológica.

    • Spain
    • Insurance
    • 700 & Above Employee
    • Project Manager IberoLatam
      • May 2021 - Dec 2022

      Drive digitalization and foster digital mind set related to Demand processes. Drive Standardization related to Demand processes across IberoLatAm region in accordance with Organization Model. Identify opportunities for the usage of innovative enabling technology, support respective implementations and improve existing tools. Drive digitalization and foster digital mind set related to Demand processes. Drive Standardization related to Demand processes across IberoLatAm region in accordance with Organization Model. Identify opportunities for the usage of innovative enabling technology, support respective implementations and improve existing tools.

    • Spain
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Experience Manager
      • Mar 2020 - Apr 2021

      Implement improvements in the three main services of the company. Continuous improvement of the customer experience (residents and families) by increasing NPS score and implementing the NPS Agenda and Active Listening Plan. Campaign design and implementation of Communication Plan. Reporting and monitoring Action Plans with Operations Management and the Centres. Provide strategy and direction for ongoing business development and growth of the business for the region and maintain long-range sales and marketing plans. Show less

    • Jefe Ventas Nacional
      • Jul 2016 - Mar 2020

      Responsible for the Care Home sales unit for all of Spain through synergies with the commercial network of Sanitas Seguros. Around 750 direct sales representatives, 750 agents, 100 franchises, other distribution agreements and 250 Call Centre agents. Monitor sales revenue targets and growth on a monthly basis, promptly discussing analysis findings with sales team and agreeing on actions to maintain growth, turnaround negative growth and seek new opportunities.Project to develop and launch the new home delivery service, overseeing new product and market introductions, sales training programs and attendance at key industry congresses and meetings.Development with other Business Units of the Group: Hospitals, Dental and platforms. Show less

    • Gerente Grandes Cuentas
      • Mar 2008 - Jul 2016

      Generate new contacts and actively manage the prospecting process to attract new companies. Management and negotiation to increase the profitability of the portfolio accounts. Strengthening of the Agreements launched to increase the number of policyholders and implement Health Plans for the employees of the main companies in the country. Negotiating and renewing contracts on an annual basis. Cross-selling with the rest of the Group's Business Units.

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Global Key Account Manager
      • Dec 2006 - Mar 2008

      Multinational logistics services provider for the world's leading consumer goods manufacturers. Management of a portfolio of Iberian accounts from various industries, the main consumer goods manufacturers. Negotiation of agreements with major accounts. Generating growth and opening new international markets. Direct contribution to financial and operational goals. Multinational logistics services provider for the world's leading consumer goods manufacturers. Management of a portfolio of Iberian accounts from various industries, the main consumer goods manufacturers. Negotiation of agreements with major accounts. Generating growth and opening new international markets. Direct contribution to financial and operational goals.

    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Area Manager – Customer Service Key Account Manager Nacional – Area Manager Madrid, Castilla León, C
      • Mar 2004 - Dec 2006

      Digitalization of Medical Centers, Dental Clinics, Hospitals and Public Organizations. Digitalize patient clinical history and informed consent. Coordination and organisation of the Madrid offices and area of influence. Market research, contacting potential clients, making, monitoring and closing commercial budgets, attending trade fairs in the industry. Manage Key National Accounts: healthcare insurance companies and major clients, reference hospitals in the industry. Management of a portfolio of accounts. Coordinate a team of three distributors in the area with a commercial and technical profile. Management of a Sales Force team. Provide regular sales coaching in the field and by phone, ensuring professional selling skills are utilized effectively, and be an advocate for Sales Force Effectiveness and promote commercial training initiatives. Determine sales staff learning and development requirements, coordinating the implementation of such training accordingly. Show less

    • Spain
    • Financial Services
    • 1 - 100 Employee
    • Consultor
      • Jun 2003 - Mar 2004

      Red de inversores privados. Responsable Campaña de Marketing para la generación y captación de nuevos leads. Acuerdos de colaboración Red de inversores privados. Responsable Campaña de Marketing para la generación y captación de nuevos leads. Acuerdos de colaboración

Education

  • La Salle - Ramon Llull University
    Postgraduate Degree, Project Management
    2021 - 2021
  • Kaplan Inc Boston
    Certificate of Advance English, Advanced English Program
    2015 - 2015
  • Universitat de Vic
    Licenciatura en Administración y Dirección de Empresas, ADE Business Administration
    1997 - 2001

Community

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