Experience

Robo

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Account Manager

  • 2017 - Present



Google

• United States
• Software Development
• 700 & Above Employee

• Field Associate

  • Feb 2017 - Sep 2017

  -Performed field data collections and information gathering/sorting, traveling on assignment for Google. -Partnered with engineers using proprietary computer applications for data capture and extraction with exceptional quality and accuracy in deadline-driven assignments. -Worked up to 70 hours/week, working with partners, engineers, and operations managers to enhance Google’s product. -Performed field data collections and information gathering/sorting, traveling on assignment for Google. -Partnered with engineers using proprietary computer applications for data capture and extraction with exceptional quality and accuracy in deadline-driven assignments. -Worked up to 70 hours/week, working with partners, engineers, and operations managers to enhance Google’s product.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Letter Carrier

  • May 2016 - Feb 2017

  -Engaged in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route -Obtained signatures to confirm delivery of registered, certified, and insured mail -Engaged in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route -Obtained signatures to confirm delivery of registered, certified, and insured mail



SAMMinistries

• United States
• Individual and Family Services
• 1 - 100 Employee

• System Support Specialist

  • Oct 2014 - May 2016

  -Monitor and respond to incoming IT tickets through SysAid -Responsible for creation and maintenance of all user accounts through Active Directory & Microsoft Exchange -Provide technical support & setup/maintenance of workstations for a team of approximately 100 users in four locations -Monitor and respond to incoming IT tickets through SysAid -Responsible for creation and maintenance of all user accounts through Active Directory & Microsoft Exchange -Provide technical support & setup/maintenance of workstations for a team of approximately 100 users in four locations



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Logistics Specialist

  • Nov 2006 - Jun 2011

  -Ordering, stocking and issuing repair parts, clothing, and general supplies -Maintaining financial records and accounting systems -Ordering, stocking and issuing repair parts, clothing, and general supplies -Maintaining financial records and accounting systems