Eng.Hossam Madkour
HR Manager at Mido Trading Co- Claim this Profile
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Arabic Native or bilingual proficiency
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English Native or bilingual proficiency
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Bio
Fady El-Masry
One of the brightest and most professional person I have worked with in the digital media. he has demonstrated great knowledge and experience in all the projects he planned. he has not only been a well appreciated by his team, but his web analysis and web planning skills has played a major role in increasing the portals traffic and meet strategic objectives. Work with him had made a great positive impact and it has been a pleasure to work as team.
Emad El Din Sayed
Hossam is a person who exemplifies professionalism, energy, and enthusiasm in work. Hossam develops a thorough understanding of each project and is driven to produce top results.
Fady El-Masry
One of the brightest and most professional person I have worked with in the digital media. he has demonstrated great knowledge and experience in all the projects he planned. he has not only been a well appreciated by his team, but his web analysis and web planning skills has played a major role in increasing the portals traffic and meet strategic objectives. Work with him had made a great positive impact and it has been a pleasure to work as team.
Emad El Din Sayed
Hossam is a person who exemplifies professionalism, energy, and enthusiasm in work. Hossam develops a thorough understanding of each project and is driven to produce top results.
Fady El-Masry
One of the brightest and most professional person I have worked with in the digital media. he has demonstrated great knowledge and experience in all the projects he planned. he has not only been a well appreciated by his team, but his web analysis and web planning skills has played a major role in increasing the portals traffic and meet strategic objectives. Work with him had made a great positive impact and it has been a pleasure to work as team.
Emad El Din Sayed
Hossam is a person who exemplifies professionalism, energy, and enthusiasm in work. Hossam develops a thorough understanding of each project and is driven to produce top results.
Fady El-Masry
One of the brightest and most professional person I have worked with in the digital media. he has demonstrated great knowledge and experience in all the projects he planned. he has not only been a well appreciated by his team, but his web analysis and web planning skills has played a major role in increasing the portals traffic and meet strategic objectives. Work with him had made a great positive impact and it has been a pleasure to work as team.
Emad El Din Sayed
Hossam is a person who exemplifies professionalism, energy, and enthusiasm in work. Hossam develops a thorough understanding of each project and is driven to produce top results.
Credentials
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International Advanced Diploma in Computer Studies, 2003
The American University in CairoJan, 2003- Nov, 2024 -
International Diploma in Computer Studies, 2000
The American University in CairoJan, 2000- Nov, 2024
Experience
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Mido Trading Co
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Egypt
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Construction
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1 - 100 Employee
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HR Manager
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Feb 2023 - Present
Draw up continuous strategies and implement a program for evaluating performance Identify and measure organizational KPIs/OKRs for the People Division. Help develop the culture, which will include a process to draft manifestos/policies in place. Help develop a connected environment that enhances the harmony and cohesiveness between staff in different offices and remote employees. Manage and grow the People Division. Work to build a global compensation framework. Manage recruiting and on boarding to employee retention and off boarding. Help manage the career paths and allow for alternative career tracks for highly specialised engineers. Develop programs for employee rotation, succession planning, etc. Help to achieve company-wide consistency in compensation, bonuses, promotions, raises, refreshes, leadership development. Show less
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Stack Technologies
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Cairo, Egypt
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HR Manager
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May 2022 - Jan 2023
Develop and implement HR strategies and initiatives aligned with the overall business strategy. Bridge management and employee relations by addressing demands, grievances or other issues. Manage the recruitment and selection process. Support current and future business needs through the development, engagement, motivation and preservation of human capital. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Nurture a positive working environment. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program. Assess training needs to apply and monitor training programs. Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource Management Support current and future business needs through the development, engagement, motivation and preservation of human capital. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Nurture a positive working environment. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program. Assess training needs to apply and monitor training programs. Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource Management Show less
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Maxim Investment Group [MIG]
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Egypt
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Investment Management
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100 - 200 Employee
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Commercial ERP Function Support.
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Jan 2015 - Dec 2021
Business Development Manager for the Sales, Customer Service and Call Center: • Provide remote Desktop or onsite Support on Cloud ERP. • Provide timely updates to Customers and 100% documentation on issue and reasons. • Interacting with users to provide technical support via chat, phone, and emails. • Logging and solving enquiries of end users. • Follow-up with customers on the solution provided. • User Training and support. • Testing screen and modules and reporting bugs. Business Development Manager for the Marketing Department: • Push FB Social contacts/messages down the sales funnel. • Follow-up the organic leads with help of social data and send it to the sales admin team. And sending complaints to After sales team. • Business Manager Admin on Instagram Linked In and Facebook assigning users ,User rights to Company pages and adding marketing amount spent quota on pages. • Sending Monthly Newsletter Campaigns via Mailchimp and sending report statistics to Marketing Department. • Sending SMS Campaigns. • Designing Monthly Newsletter on company website. Hardware and Software Infrastructure/ procurement and Management: • • Basic ICT service desk support. • Implemented IT Ticketing System and System Admin. (Fresh Desk) • Implemented Asset Tracking System and System Admin(Spice Works). • Acquisition of standard services Applications S/W (RFQ, Comparison, PO, Delivery and Support). • Managing and Mastering all Domains, Web Hosting of the company. • Department Expenses Tracking. • SharePoint One Drive Management. Work center Photocopier • Acquisition of Standard contract “Rental Service(RFQ-Comparison-po-delivery and Support). • Follow-up periodic maintenance. • Follow-up on quality of service. • Stocking common parts for our own machines and Maintenance Contracts Show less
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Connect Ads
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Egypt
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Advertising Services
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100 - 200 Employee
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Traffic Management Teams Lead
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Jun 2006 - Oct 2012
Job Description: Business Development Manager for the Marketing Department: • Developing and managing digital marketing campaigns. • Devising strategies to drive online traffic to the company website. • Overseeing the social media strategy for the company. • Responsibility for planning and budgetary control of all digital marketing • Review new technologies and keep the company at the forefront of developments in digital marketing. • Day-to-day management of social media platforms, including daily monitoring and engagement with fans across social media platforms including Facebook, Instagram, google+ & twitter • Set a strategy for his/her subordinate(s) to manage, direct and handle all social media queries submitted by followers • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Show less
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New Idams Fiber Glass
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Ramsis
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Human Resources Specialist
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Jan 1998 - Dec 2006
Job Description: · Proactively executes the Employee/Labour Relations Strategy. · Handle escalated issues within HR Central that cannot be resolved by HR Representatives to employees and manages overall HR support. This includes all matters under the support of HR that are not resolved in Tier I. · Consults, participates and where appropriate leads specific business aligned projects as defined by the business or HR leadership. · Ensures statutory / employment law and company policy compliance in Egypt. · Supports the deployment of corporate programs, e.g., Employee Engagement, Talent Management and Organizational Effectiveness · Partners with managers and employees to drive the development and execution of employee performance improvement plans. · Manages employee relations issues such as harassment, discrimination, or conflict in a manner that mitigates company risk and leads to successful resolution. · Conduct investigations/inquiries as necessary. · Coordinates with HR Strategic Business Partners in the execution of the people strategy for company workforce initiatives such as reductions in force, divestitures, mergers and acquisitions. · Drives engagement with the HR Central Contact Centre and identifies work processes to transition to HR Shared Services management. · Provides consultative support and guidance to managers on implementation / execution of HR programs. · Partners with team members throughout the HR organization (Centers of Excellence and HRBPs) to communicate and educate on HR policies, procedures, and compliance. Acts as primary point of contact for COEs identifying areas/topics of improvements, program implementation / execution. Show less
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Education
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University of Portsmouth
Honors Degree of Bachelor of Science; Diploma; Diploma; Diploma, Good; Computer Studies; Pass; Pass; Computer Studies; Pass -
The American University in Cairo
Diploma -
The American University in Cairo
Pass -
The American University in Cairo
Pass -
University of Portsmouth
BS.c degree, Computer Science -
University of Portsmouth
Bachelor of Science in Computing, Computer Engineering -
New English School, Kuwait
IGCSE
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