Ricardo Costa

Invited Lecturer at Instituto Superior de Engenharia do Porto
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Contact Information
us****@****om
(386) 825-5501
Location
Porto, Porto, Portugal, PT
Languages
  • English Professional working proficiency
  • Espanhol Professional working proficiency

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Feb, 2020
    - Oct, 2024
  • Agile Management of Scrum Projects
    Instituto Superior de Engenharia do Porto
    Mar, 2018
    - Oct, 2024
  • Leadership
    Porto Business School
    Nov, 2017
    - Oct, 2024
  • Intensive Spanish Language Course
    FLUP - Faculdade de Letras da Universidade do Porto
    Sep, 2015
    - Oct, 2024

Experience

    • Portugal
    • Higher Education
    • 700 & Above Employee
    • Invited Lecturer
      • Mar 2022 - Present

    • Portugal
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • IT Director - B2C & CRM Solutions
      • May 2022 - Present

    • Head of Digital Transformation Office
      • Sep 2020 - Apr 2022

      Coordination of Digital Transformation Office Disseminate best practices and trends in Digital Innovation Integrated vision of the Group's various digital projects Great privilege in creating and managing top-level teams composed of fantastic people: ▪ Team Digital Projects Web: Project Management, Design, UX-UI, SEO, Web Analytics, WordPress ▪ Team Digital Projects Mobile: Mobile Development (Xamarin, .net, C#) ▪ Team Digital Transformation: RPA Development (UiPath) & Low… Show more Coordination of Digital Transformation Office Disseminate best practices and trends in Digital Innovation Integrated vision of the Group's various digital projects Great privilege in creating and managing top-level teams composed of fantastic people: ▪ Team Digital Projects Web: Project Management, Design, UX-UI, SEO, Web Analytics, WordPress ▪ Team Digital Projects Mobile: Mobile Development (Xamarin, .net, C#) ▪ Team Digital Transformation: RPA Development (UiPath) & Low Code Development (Powe Apps), ▪ Team Data Analytics: Data Analysis, Machine Learning (Streamlite, R, Python, Jupyter) ▪ Team Business Intelligence: Integration, ETL, Data Visualization (Power BI)

    • Portugal
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • IT Business Partner
      • Apr 2017 - Aug 2020

      Main Projects: IMS and ERP Implementation (SIMA / SAP) Hyundai Interfaces (Dealers Network / Partners) Operational Web Portals (Vehicles and Parts) Extranet Hyundai – Dealer Network Website Hyundai Portugal Hyundai Power Kit (CRM / SFA / LMS) Main Projects: IMS and ERP Implementation (SIMA / SAP) Hyundai Interfaces (Dealers Network / Partners) Operational Web Portals (Vehicles and Parts) Extranet Hyundai – Dealer Network Website Hyundai Portugal Hyundai Power Kit (CRM / SFA / LMS)

    • Portugal
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • IT Business Partner
      • Apr 2017 - Aug 2020

      Main Projects: Honda Interfaces (Dealers Network / Partners) IMS and ERP Implementation (SIMA / SAP) Operational web portals (Vehicles and Parts) Extranet Honda – Dealer Network Website Honda Portugal Honda Performance Pack (CRM / SFA / LMS) Main Projects: Honda Interfaces (Dealers Network / Partners) IMS and ERP Implementation (SIMA / SAP) Operational web portals (Vehicles and Parts) Extranet Honda – Dealer Network Website Honda Portugal Honda Performance Pack (CRM / SFA / LMS)

    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • IT Manager - Retail Operation
      • Apr 2009 - Mar 2017

      IT Project Management / Asset Management / IT procedures Manage relationships with internal IT teams and external suppliers DMS - ERP Administration Software Development Team Leader and technical member of the IT Team Implementing and maintenance DMS interfaces IT Project Management / Asset Management / IT procedures Manage relationships with internal IT teams and external suppliers DMS - ERP Administration Software Development Team Leader and technical member of the IT Team Implementing and maintenance DMS interfaces

  • Renault Autogarme
    • Maia - Matosinhos
    • IT System Administrator
      • Nov 2006 - Apr 2009

      DMS - ERP Administration BMAUTO - DCSNET - http://www.reyrey.fr Network and Windows Infrastructure Administration Maintenance SQL Server Databases Renault Platforms Administration Help Desk Support Manage relationships with suppliers and providers DMS - ERP Administration BMAUTO - DCSNET - http://www.reyrey.fr Network and Windows Infrastructure Administration Maintenance SQL Server Databases Renault Platforms Administration Help Desk Support Manage relationships with suppliers and providers

    • IT Consultant
      • Oct 2002 - Oct 2006

      Provide technical support for costumers Hardware Assembly and Repair CCTV Installation and management Implementing and Maintaining Windows / Linux Desktops / Servers HP Solutions (HP Proliant Servers - Tapes - Autoloaders - Switches) Conception and Implementing of structured and wireless networks Diagnosis and Troubleshooting of network issues Implementing and administrating Windows Infrastructure Backup, RAID, Database… Show more Provide technical support for costumers Hardware Assembly and Repair CCTV Installation and management Implementing and Maintaining Windows / Linux Desktops / Servers HP Solutions (HP Proliant Servers - Tapes - Autoloaders - Switches) Conception and Implementing of structured and wireless networks Diagnosis and Troubleshooting of network issues Implementing and administrating Windows Infrastructure Backup, RAID, Database Servers, File Servers, Print Servers, WSUS, FTP - Corporate Anti-Virus Show less Provide technical support for costumers Hardware Assembly and Repair CCTV Installation and management Implementing and Maintaining Windows / Linux Desktops / Servers HP Solutions (HP Proliant Servers - Tapes - Autoloaders - Switches) Conception and Implementing of structured and wireless networks Diagnosis and Troubleshooting of network issues Implementing and administrating Windows Infrastructure Backup, RAID, Database… Show more Provide technical support for costumers Hardware Assembly and Repair CCTV Installation and management Implementing and Maintaining Windows / Linux Desktops / Servers HP Solutions (HP Proliant Servers - Tapes - Autoloaders - Switches) Conception and Implementing of structured and wireless networks Diagnosis and Troubleshooting of network issues Implementing and administrating Windows Infrastructure Backup, RAID, Database Servers, File Servers, Print Servers, WSUS, FTP - Corporate Anti-Virus Show less

    • Portugal
    • Professional Training and Coaching
    • 1 - 100 Employee
    • IT Trainer
      • Dec 2001 - Sep 2003

      Courses: Hardware, Operating Systems, Windows Networks, Microsoft Office Courses: Hardware, Operating Systems, Windows Networks, Microsoft Office

    • Telecommunications
    • 700 & Above Employee
    • Telecommunications Consultant
      • Nov 2001 - Sep 2002

      Maintenance of Telecommunication Systems MPLS - PDH - SDH - XDSL Mega 7 - Management - Installation Equipments PTIN Maintenance of Telecommunication Systems MPLS - PDH - SDH - XDSL Mega 7 - Management - Installation Equipments PTIN

Education

  • University Lusiada - Faculdade de Ciências da Economia e da Empresa
    Master of Business Administration - MBA
    2019 - 2020
  • Instituto Superior de Engenharia do Porto
    Master's degree, Informatics Engineering
    2015 - 2017
  • Instituto Superior de Engenharia do Porto
    Licentiate degree, Informatics Engineering
    2007 - 2011

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