Experience

Hullabalook

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Engineer

  • Feb 2020 - Present



General Assembly

• United States
• Higher Education
• 700 & Above Employee

• Student - Software Engineer Immersive

  • Sep 2019 - Nov 2019

  This is where my software development journey began, a 12-week full-time course where I learned a lot in class, by completing the daily assignments and working on solo and group projects.My projects are linked to the Accomplishments section. This is where my software development journey began, a 12-week full-time course where I learned a lot in class, by completing the daily assignments and working on solo and group projects.My projects are linked to the Accomplishments section.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Specialist

  • Aug 2017 - Aug 2019

  I was in charge of solving software issues, performing multiple tests, booking devices for hardware service, keeping a high standard of customer service, and a friendly attitude that was reflected in my personal net promoter score (NPS). I was in charge of solving software issues, performing multiple tests, booking devices for hardware service, keeping a high standard of customer service, and a friendly attitude that was reflected in my personal net promoter score (NPS).



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Flagship Store Stylist and Expert

  • Jul 2016 - Aug 2017

  My role incorporated a variety of responsibilities, such as sales, product demonstrations, and workshops. My main product was the Supersonic hair-dryer as I had previously worked as a hairstylist. My role incorporated a variety of responsibilities, such as sales, product demonstrations, and workshops. My main product was the Supersonic hair-dryer as I had previously worked as a hairstylist.



Stormfront Retail Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Retail Expert

  • Apr 2014 - Jul 2016

  I educated customers new to Apple products so they could become more comfortable and familiar with this technology. I kept composure and focus while troubleshooting and resolving technical issues.Providing consultancy services to clients on how to use their Apple Products.Maintaining composure and customer focus while troubleshooting and solving technical issues.Ability to adhere to a schedule of customer appointments.Diagnosing Apple products faults and quickly finding solutions by supporting software and hardware issuesProviding back up, re-installing and updating the software on Apple devices.Providing database management solutions by moving Windows-based systems to Mac OSX Systems of IOS devices.



Southegg Capital Management LLP

• Trader

  • Feb 2013 - Nov 2013

  Trade different markets within Forex, Commodities, and index based mainly in technical analysis. Trade different markets within Forex, Commodities, and index based mainly in technical analysis.



Definitely Bolivia Online Travel Agency.

• Co-Founder

  • 2008 - 2012

  Back in Bolivia, I had the idea of digitalizing important sectors of business.The sector that needed a bust was tourism. This led us to start a website that was in charge of offering great and tailored trips to the country based on customer's needs, either business or leisure. I was involved in:🔷 Gathering information from local tourist guides, hotels, and trip companies.🔷Part of the website design and layout.🔷Translate part of the website to English.🔷Various important desitions for an early-stage company such as the name, costs, and guarantees.