Experience

EatFirst

• Germany
• Food and Beverage Services
• 1 - 100 Employee

• Food and Beverage Manager @Meta

  • Jan 2022 - Present

  - Manage microkitchens (food and beverage) in Facebook offices (Sydney and Melbourne). - Assure high-quality customer service. - Look after budget, orders and deliveries. Perform minor facility management. - Projects implementation and management. - Incident management. - Collect feedback from employees. - In charge of the communication within the company to promote microkitchens’ events or products. - Teamwork with Culinary, Facilities, Security and external vendors. Show less



Cafe de la Fontaine

• Sydney, New South Wales, Australia

• Assistant Manager

  • Feb 2021 - Jan 2022

  - Excellent ability to manage inventory, passing orders and maintain quality supplier relationships. - Tracking and analysis a part of the production and sales. - Organizing the employees' weekly shifts. - Standardisation of the café closing procedure through the creation of a best practices sheet. - Contacting candidates, planning job interviews with the manager and helping with the onboarding process of new employees. - Excellent customer service gained by inviting customers into the Café in a friendly manner, taking their orders, delivering them when appropriate and answering any question which may have arisen. - Multitasking skills demonstrated by managing table and take-away service, cleaning tables and the dishes, restocking the display when necessary. - Teamwork with the barista and the kitchen staff at a fast pace to deliver the best service to customers. - Adaptability demonstrated by learning the role of kitchen hand to help when necessary and training new employees on multiple positions. Show less



La Poste Groupe

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Postal Worker

  • Feb 2016 - Oct 2018

  Postwoman - Multitask skill gained through sorted the parcels and letters for the route, delivered the mail to homes and businesses, collected signatures for recorded and registered mails, re-direct wrongly-addressed mails. - Strong time management and ability to work under pressure thanks to highly fluctuating workload in a limited time. - Developed knowledge of customer service and problem-solving dealing with customers requests, needs or complaints. Postwoman - Multitask skill gained through sorted the parcels and letters for the route, delivered the mail to homes and businesses, collected signatures for recorded and registered mails, re-direct wrongly-addressed mails. - Strong time management and ability to work under pressure thanks to highly fluctuating workload in a limited time. - Developed knowledge of customer service and problem-solving dealing with customers requests, needs or complaints.