Jamie Arrington
Music Director at Barbershop Harmony Society- Claim this Profile
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Bio
Bryan Sandberg
As a fellow IT professional I have had the opportunity to consult with Jamie on a number of occasions. His knowledge of IT customer support encompasses Service Desk, Desktop, Application Support , Account Administration and Networking Support. Due to working in a small shop corporate environment, Jamie has done everything from building out training rooms, creating custom images for desktop and laptop provisioning, assisting with Active Directory permissions and still being able to help out with end-user support at the cubicle level. His skills include both Windows PC’s and Mac and he is able to troubleshoot on both platforms. I highly recommend Jamie for any technical troubleshooting positions L1 or L2 and would gladly work with him in the future.
Bryan Sandberg
As a fellow IT professional I have had the opportunity to consult with Jamie on a number of occasions. His knowledge of IT customer support encompasses Service Desk, Desktop, Application Support , Account Administration and Networking Support. Due to working in a small shop corporate environment, Jamie has done everything from building out training rooms, creating custom images for desktop and laptop provisioning, assisting with Active Directory permissions and still being able to help out with end-user support at the cubicle level. His skills include both Windows PC’s and Mac and he is able to troubleshoot on both platforms. I highly recommend Jamie for any technical troubleshooting positions L1 or L2 and would gladly work with him in the future.
Bryan Sandberg
As a fellow IT professional I have had the opportunity to consult with Jamie on a number of occasions. His knowledge of IT customer support encompasses Service Desk, Desktop, Application Support , Account Administration and Networking Support. Due to working in a small shop corporate environment, Jamie has done everything from building out training rooms, creating custom images for desktop and laptop provisioning, assisting with Active Directory permissions and still being able to help out with end-user support at the cubicle level. His skills include both Windows PC’s and Mac and he is able to troubleshoot on both platforms. I highly recommend Jamie for any technical troubleshooting positions L1 or L2 and would gladly work with him in the future.
Bryan Sandberg
As a fellow IT professional I have had the opportunity to consult with Jamie on a number of occasions. His knowledge of IT customer support encompasses Service Desk, Desktop, Application Support , Account Administration and Networking Support. Due to working in a small shop corporate environment, Jamie has done everything from building out training rooms, creating custom images for desktop and laptop provisioning, assisting with Active Directory permissions and still being able to help out with end-user support at the cubicle level. His skills include both Windows PC’s and Mac and he is able to troubleshoot on both platforms. I highly recommend Jamie for any technical troubleshooting positions L1 or L2 and would gladly work with him in the future.
Credentials
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CompTIA A+ (220-901) Cert Prep: 1 Core Processing
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-901) Cert Prep: 2 Core Hardware
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-901) Cert Prep: 3 Peripherals and Building a PC
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-901) Cert Prep: 4 Displays and Printers
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-901) Cert Prep: 5 Networking
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-901) Cert Prep: 6 Laptops and Mobile Devices
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 1 Introduction to Computers
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 2 Putting Pieces Together
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 3 Windows Basics
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 4 Virtualization Printers and Troubleshooting
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 5 Mobile Devices
Lynda.comNov, 2017- Nov, 2024 -
CompTIA A+ (220-902) Cert Prep: 6 Securing Computers
Lynda.comNov, 2017- Nov, 2024
Experience
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Barbershop Harmony Society
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United States
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Musicians
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1 - 100 Employee
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Music Director
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2010 - Present
(Concurrent) • Direct team of 50 volunteer singers • Educate, train, vocal & performance coaching • Strategic planning (Concurrent) • Direct team of 50 volunteer singers • Educate, train, vocal & performance coaching • Strategic planning
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Century Automotive Service Corporation a MAPFRE corporation Century Automotive Service Corporation
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Albuquerque, New Mexico Area
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IT Technician
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2017 - Present
Contracted by Robert Half Technology Hardware Support • Provisioning and deployment: desktop, laptop, peripherals, VoIP phone. • Repaired Desktop Hardware (HDD, SSD, RAM). • Executed proper cable management. • Verified port connectivity via LAN. Software Support • Created custom image using Symantec Ghost Standard Tools deployed to machines utilizing a bootable USB. • Created bootable USB to install Windows 7 Professional from .iso and built image with updates and required software. User Support / Customer-Facing • Troubleshot user issues including: Outlook Mail, shared calendars, Microsoft Exchange, Active Directory, user permissions, driver re-installs, shared drive mapping, monitor setup/config, password resets. Custom Build for Corporate Training Room • Customized ethernet cables for proprietary plugs for training room tables. • Deployed network switches. • Ran and dressed custom-made ethernet cables. • Accessed and tested all ports for connectivity (TCP/IP, Network Drives). Show less
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FedEx Office
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United States
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Printing Services
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700 & Above Employee
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Assistant Manager
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1996 - 2017
(Concurrent) • Recognized as on the top 5 regional centers. • Implemented Express Services & Best Practices programs. • Managed trainings & scheduling for employees within my branch. • Assisted with all IT related maintenance & troubleshooting including: - Printer Maintenance. - Computer hardware & software troubleshooting. - Jira & Zendesk ticketing. - Followed ITIL foundation best practices. - Followed IT Security best practices. • Completed FedEx Office Leadership Development Program, 2007 • Completed training in Six Sigma, Time Management, Strategic Financial Operations, Scheduling, Payroll, Inventory, IT Security best Practices, and ITIL best practices. Show less
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Education
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2017 - 2017
Lynda.com
CompTIA A+ Course Certifications -
1991 - 1995
Truckee Meadows Community College
AA Degree Candidate -
1984 - 1986
San Diego Mesa College
Music/Physics
Community
