Andrew Miller

Senior Product Manager (Growth) at Monograph
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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5.0

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Trotter LaRoe

I first knew Andrew as the designer-turned-PM who wore cool button-down shirts to the office. Then Andrew and I were grouped together in a first-of-its kind (for the company) cross-functional team oriented around a strategic pillar of the business. Our team essentially proved out a model of working: that clustered different disciplines around key business metrics; that integrated design, product and engineering into all stages of the product development process; and that enabled semi-autonomous, continuous discovery and delivery of features. We accomplished so much in a year or two! Andrew functioned as the product manager. I functioned as the lead designer, and with the lead engineer in tow we formed a

Aaron Englehart, PE

I am a new product manager and have been working with Andrew for guidance, resources, and overall growth in the product field. Andrew has been an amazing mentor, providing very thoughtful feedback. He does a great job of looking at challenges from multiple perspectives, and subsequently breaking those down into actionable steps that a product manager can take to find solutions. Andrew is able to draw upon his depth of experience in the field of product management, as well as his very current understanding of emerging resources, tactics, and methodology, to recommend areas of study to new PMs. I’ve found all his recommendations extremely helpful and have grown my own knowledge base substantially by following his recommendations. As a new product manager the field can be very overwhelming, but having Andrew as a resource has made tackling the challenges of PM much more attainable and has helped me grow significantly in the field.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager (Growth)
      • Jan 2022 - Present

      Growing adoption of Monograph's platform across the architecture and engineering industry, with a highly skilled cross-functional team of engineering, design, marketing, sales, and customer success. Key outcomes: 🔹 3x ARR in under two years 🔹 Doubled adoption of annual subscriptions (from 16% to 32%) 🔹 39% relative increase in user activation (key onboarding actions) 🔹 34% relative increase in trial starts (funnel optimization) 🔹 23% relative increase in sales… Show more Growing adoption of Monograph's platform across the architecture and engineering industry, with a highly skilled cross-functional team of engineering, design, marketing, sales, and customer success. Key outcomes: 🔹 3x ARR in under two years 🔹 Doubled adoption of annual subscriptions (from 16% to 32%) 🔹 39% relative increase in user activation (key onboarding actions) 🔹 34% relative increase in trial starts (funnel optimization) 🔹 23% relative increase in sales bookings (funnel optimization) Show less Growing adoption of Monograph's platform across the architecture and engineering industry, with a highly skilled cross-functional team of engineering, design, marketing, sales, and customer success. Key outcomes: 🔹 3x ARR in under two years 🔹 Doubled adoption of annual subscriptions (from 16% to 32%) 🔹 39% relative increase in user activation (key onboarding actions) 🔹 34% relative increase in trial starts (funnel optimization) 🔹 23% relative increase in sales… Show more Growing adoption of Monograph's platform across the architecture and engineering industry, with a highly skilled cross-functional team of engineering, design, marketing, sales, and customer success. Key outcomes: 🔹 3x ARR in under two years 🔹 Doubled adoption of annual subscriptions (from 16% to 32%) 🔹 39% relative increase in user activation (key onboarding actions) 🔹 34% relative increase in trial starts (funnel optimization) 🔹 23% relative increase in sales bookings (funnel optimization) Show less

    • United States
    • Insurance
    • 100 - 200 Employee
    • Senior Product Manager (D2C)
      • Feb 2021 - Jan 2022

      Product Leader for the D2C business line. Partnered closely with Marketing and oversaw two cross-functional development teams. My customer domain spanned the quote experience, insurance application experience, and purchasing experience. Key outcomes: 🔹 Stood up a product experimentation program from scratch 🔹 Lifted monthly insurance application rate by 28% 🔹 Improved landing page load times by 40% Product Leader for the D2C business line. Partnered closely with Marketing and oversaw two cross-functional development teams. My customer domain spanned the quote experience, insurance application experience, and purchasing experience. Key outcomes: 🔹 Stood up a product experimentation program from scratch 🔹 Lifted monthly insurance application rate by 28% 🔹 Improved landing page load times by 40%

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Jan 2020 - Feb 2021

      Leading a cross-functional team made up of engineers, designers, and account managers spanning two countries and four timezones. I work with leadership to define 4-6 month roadmaps, set metrics and quarterly goals for my team, work closely with my tech lead to plan engineering sprints, and work closely with my design lead to plan high impact UX investments. ● Lifted key product metrics (user generated content) by 162% ● Built an experimentation practice, leading my team to launch one… Show more Leading a cross-functional team made up of engineers, designers, and account managers spanning two countries and four timezones. I work with leadership to define 4-6 month roadmaps, set metrics and quarterly goals for my team, work closely with my tech lead to plan engineering sprints, and work closely with my design lead to plan high impact UX investments. ● Lifted key product metrics (user generated content) by 162% ● Built an experimentation practice, leading my team to launch one test per week for 9 months ● Implemented dual-track agile, allowing my team to deprioritize 55% of our backlog, saving us time and money ● Designed and built KPI dashboards, empowering all teams to make data-driven decisions Show less Leading a cross-functional team made up of engineers, designers, and account managers spanning two countries and four timezones. I work with leadership to define 4-6 month roadmaps, set metrics and quarterly goals for my team, work closely with my tech lead to plan engineering sprints, and work closely with my design lead to plan high impact UX investments. ● Lifted key product metrics (user generated content) by 162% ● Built an experimentation practice, leading my team to launch one… Show more Leading a cross-functional team made up of engineers, designers, and account managers spanning two countries and four timezones. I work with leadership to define 4-6 month roadmaps, set metrics and quarterly goals for my team, work closely with my tech lead to plan engineering sprints, and work closely with my design lead to plan high impact UX investments. ● Lifted key product metrics (user generated content) by 162% ● Built an experimentation practice, leading my team to launch one test per week for 9 months ● Implemented dual-track agile, allowing my team to deprioritize 55% of our backlog, saving us time and money ● Designed and built KPI dashboards, empowering all teams to make data-driven decisions Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • 2018 - 2020

      Modern Message was acquired by Realpage in January 2020 Worked closely with executives, designers, and engineers to plan and deliver high-value product investments. My focus spanned across revenue generation, analytics, and product engagement. ● Planned and executed the development of a new line of business built on affiliate marketing and direct partnerships, resulting in 4 brand deals and dozens of affiliate partnerships ● Established an analytics and business intelligence… Show more Modern Message was acquired by Realpage in January 2020 Worked closely with executives, designers, and engineers to plan and deliver high-value product investments. My focus spanned across revenue generation, analytics, and product engagement. ● Planned and executed the development of a new line of business built on affiliate marketing and direct partnerships, resulting in 4 brand deals and dozens of affiliate partnerships ● Established an analytics and business intelligence practice for the company ● Developed the vision and roadmap for a configurable, reliable, and engaging notification system

    • Senior User Experience Designer
      • 2018 - 2018

      My design responsibilities spanned both tactical execution and strategic definition. I ran customer and user interviews, organized and ran experiments to validate strategy, ran ideation workshops to capture internal input, worked closely with engineering to find feasible release plans, and occasionally joined our sales team to present our latest research to customers. ● Designed and tested a feature which lifted user engagement by over 700% ● Defined a strategic vision, which has… Show more My design responsibilities spanned both tactical execution and strategic definition. I ran customer and user interviews, organized and ran experiments to validate strategy, ran ideation workshops to capture internal input, worked closely with engineering to find feasible release plans, and occasionally joined our sales team to present our latest research to customers. ● Designed and tested a feature which lifted user engagement by over 700% ● Defined a strategic vision, which has continued to be referenced years later ● 40+ hours of customer interviews, 30+ hours of user interviews

    • User Experience Designer
      • 2017 - 2018

      As the first UX Designer at Modern Message, I evangelized UX throughout the organization, established workflows and standard UX deliverables, and recruited our Design Director. In the span of a year, we grew our Design department to five designers. ● Developed a playbook for how UX fits within the organization ● Introduced and socialized design tools: Mural, Sketch, InVision

    • Full Stack Developer
      • Jan 2016 - Jan 2017

      Developer on a small and nimble engineering team practicing continuous integration and continuous deployment. Technologies used: Ruby on Rails, ActiveRecord, ActiveAdmin, PostgreSQL, Backbone.js, jQuery, CoffeeScript, SCSS, RSpec, FactoryGirl, Jasmine, Phantom, Capybara, Git, Github.

    • IT Services and IT Consulting
    • CTO, Co-founder
      • Aug 2013 - Dec 2015

      Acquired by Agricity in 2015 Built the business from the ground up and ultimately sold it. One arm of the business developed software for municipalities to manage and promote small-scale, sustainable waste management. The other arm offered sustainable waste management operations and services--i.e. curbside pickup and composting. Acquired by Agricity in 2015 Built the business from the ground up and ultimately sold it. One arm of the business developed software for municipalities to manage and promote small-scale, sustainable waste management. The other arm offered sustainable waste management operations and services--i.e. curbside pickup and composting.

    • United States
    • Higher Education
    • 700 & Above Employee
    • System Administrator
      • Jul 2013 - Sep 2014

      Administered over 1,000 websites across the UNT brand. Used technologies such as Linux, Apache, MySQL, PHP, Drupal, Varnish, and Bash.

    • Web Developer
      • Mar 2012 - Jul 2013

      Developed custom Drupal modules in PHP and JavaScript. My team worked on the Admissions Paperless Project which saved the university an estimated 50k sheets of paper each semester.

    • Web Designer & Administrator
      • Sep 2011 - Mar 2012

      Administered several Drupal websites, configuring for usability, high performance, and security.

  • Freelance
    • Denton, Texas, USA
    • Web Designer & Developer
      • Oct 2010 - Mar 2012

      Worked closely with a variety of clients to design and develop their web vision in an efficient and standards compliant manner. Provided maintenance and technical support for the clients as needed. Throughout this experience I have worked with local servers, virtual hosts, concurrent version systems, collaborative softwares, front end development, back end development and database design. Specific tools I used include HTML, CSS, Bootstrap, Git, Apache Webserver, PHP, MySQL, Wordpress, Drupal. Worked closely with a variety of clients to design and develop their web vision in an efficient and standards compliant manner. Provided maintenance and technical support for the clients as needed. Throughout this experience I have worked with local servers, virtual hosts, concurrent version systems, collaborative softwares, front end development, back end development and database design. Specific tools I used include HTML, CSS, Bootstrap, Git, Apache Webserver, PHP, MySQL, Wordpress, Drupal.

Education

  • University of North Texas
    Master of Science (M.S.), College of Information Science, Dept of Learning Technologies
  • University of North Texas
    Bachelor of Arts (B.A.), Multi/Interdisciplinary Studies with a Minor in Political Philosopy

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