Experience

BluShark Digital

• United States
• Advertising Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2020 - Present



Bristol Harbour Lodge and Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • May 2019 - Nov 2019



Bristol Harbour Lodge & Golf Club

• United States
• Hospitality

• FOH Manager & General Management Intern

  • May 2018 - Nov 2019

  - Independently redesigned training for FOH Team Members - Aided in the coordination and execution of private dining events- Created promotional materials for multiple revenue centers in collaboration with marketing coordinator - Championed brand loyalty by ensuring the highest level of guest-oriented service- Ongoing social media management and digital campaign design (Instagram, Facebook, Web) - Independently redesigned training for FOH Team Members - Aided in the coordination and execution of private dining events- Created promotional materials for multiple revenue centers in collaboration with marketing coordinator - Championed brand loyalty by ensuring the highest level of guest-oriented service- Ongoing social media management and digital campaign design (Instagram, Facebook, Web)



GW Student Sports Organization (Colonial Army)

• Social Media Director/ Class Representative

  • Sep 2016 - May 2018

  - Actively managed all social media accounts for the largest student organization on campus - Collaborated with GW Athletic Department to develop innovative and effective promotional campaigns for special events and giveaways- Increased Instagram followers by 40% and Twitter followers by 4% in the first sixty days - Actively managed all social media accounts for the largest student organization on campus - Collaborated with GW Athletic Department to develop innovative and effective promotional campaigns for special events and giveaways- Increased Instagram followers by 40% and Twitter followers by 4% in the first sixty days



1837 Cobblestone Cottage Bed & Breakfast

• Intern

  • Mar 2013 - May 2018

  - Initiated social media marketing efforts on Instagram and Facebook through Hootsuite - Cyclically redesigned WordPress website with updates to streamline reservations and strengthen brand - Coordinated company replies from travel website customer reviews and testimonials - Initiated social media marketing efforts on Instagram and Facebook through Hootsuite - Cyclically redesigned WordPress website with updates to streamline reservations and strengthen brand - Coordinated company replies from travel website customer reviews and testimonials



Bristol Harbour Lodge and Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • May 2017 - Aug 2017

  - Trained and directed the daytime restaurant team to create a unique customer experience- Optimized ingredient freshness and turnover through new recipe development and menu adjustment- Modified the server and bartender POS system for increased efficiency - Trained and directed the daytime restaurant team to create a unique customer experience- Optimized ingredient freshness and turnover through new recipe development and menu adjustment- Modified the server and bartender POS system for increased efficiency



The Country Ewe

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jan 2013 - Aug 2016

  - Developed an instinct for service at the consumer level through in-store and phone order management - Coordinated and outfitted models in local philanthropic fashion shows - Developed an instinct for service at the consumer level through in-store and phone order management - Coordinated and outfitted models in local philanthropic fashion shows