Elaine Chan
Business Analyst II at BridgePhase, LLC- Claim this Profile
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Chinese (Cantonese) -
Topline Score
Bio
Credentials
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Licensed Social Worker (LSW)
Commonwealth of Pennsylvania -
Section 508 Trusted Tester
The Office of Accessible Systems & Technology (OAST)
Experience
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BridgePhase
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst II
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Jun 2019 - Present
U.S. Citizenship and Immigration Services: ELIS - Collaborate with clients to develop user and process flows and road maps with Agile framework - Facilitate and drive requirement gathering sessions with internal and external clients to capture business requirements - Develop user stories with product owners, subject-matter experts, and development team - Consult with Office of Chief Counsel and Privacy Officer to ensure development work meets legal requirement - Perform quality assurance and 508 accessibility testing to ensure developed solutions meets for accessibility compliance and conformity Show less
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Hemophilia Federation of America
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United States
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Public Policy Offices
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1 - 100 Employee
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Senior Research Analyst
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Mar 2014 - May 2019
‐ Coordinated and analyzed program evaluations for multiple nationwide support programs ‐ Consulted and developed baseline survey on a collaborative CDC project addressing health prevention and promotion ‐ Coordinated and managed a patient research registry for individuals with bleeding disorders ‐ Assisted in writing and editing on research posters at various national and international conferences - Managed a nationwide financial assistance program and conduct phone interviews on a daily basis ‐ Managed monthly targeted email listing for social workers and write educational articles for quarterly magazine ‐ Coordinated a nationwide support network for individuals with bleeding disorders Show less
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Arbour Counseling Services
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United States
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Mental Health Care
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200 - 300 Employee
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Per Diem Clinical Therapist
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Feb 2012 - Jun 2013
-Provided individual counseling sessions to middle school children within the Boston School District ‐ Organized consultation meetings with parents and teachers regarding consumers’ progress ‐ Conducted Massachusetts Child & Adolescents Needs and Strengths (CANS) assessments to all potential consumers -Provided individual counseling sessions to middle school children within the Boston School District ‐ Organized consultation meetings with parents and teachers regarding consumers’ progress ‐ Conducted Massachusetts Child & Adolescents Needs and Strengths (CANS) assessments to all potential consumers
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Boston University School of Public Health
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United States
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Higher Education
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300 - 400 Employee
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Graduate Teaching Assistant
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Jan 2013 - May 2013
• Worked with clinical assistant professor on weekly lectures within the Department of Community Health Services • Graded and critiqued assignments for undergraduate and graduate public health students • Provided support and assistance to students regarding course content • Worked with clinical assistant professor on weekly lectures within the Department of Community Health Services • Graded and critiqued assignments for undergraduate and graduate public health students • Provided support and assistance to students regarding course content
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Boston University
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United States
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Higher Education
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700 & Above Employee
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Office Assistant
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Sep 2011 - May 2013
• Provided office support for members of the Registrar’s Office • Reconciled previous archiving projects to create a systemic database of student records and transcripts of current and former students • Provided office support for members of the Registrar’s Office • Reconciled previous archiving projects to create a systemic database of student records and transcripts of current and former students
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Women of Means
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Greater Boston Area
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Research Intern- MPH Practicum
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May 2012 - Aug 2012
• Consulted for a non-profit organization servicing homeless and disenfranchised women within Boston’s Homeless Shelters • Conducted qualitative interviews with organization’s stakeholders and coded interviews for analysis • Assisted in drafting a pilot Community Health Worker program to bridge homeless women and medical services • Consulted for a non-profit organization servicing homeless and disenfranchised women within Boston’s Homeless Shelters • Conducted qualitative interviews with organization’s stakeholders and coded interviews for analysis • Assisted in drafting a pilot Community Health Worker program to bridge homeless women and medical services
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Mental Health Professional
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Jan 2005 - Aug 2011
• Conducted intake of children for the school-based Children’s A-1 Nurture Program and School Theraputic Services (STS) at Taggart School• Developed individualized treatment plans for children and adolescents enrolled within school counseling services• Held group and individual counseling sessions to school counseling consumers
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Outpatient Intern
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Sep 2006 - May 2007
Provided individual psychotherapy to children diagnosed with behavioral and mental health disorders.Completed biopsychosocial assessment for potential consumers and their family. Conducted family therapy sessions.Referred consumers to community support programs and case management services.
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Temple University Hospital
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Hospitals and Health Care
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700 & Above Employee
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Social Work Intern (Cancer Center)
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Sep 2007 - May 2008
• Provided individual and family counseling for cancer patients and their family members • Collaborated with medical staff to assess patient needs • Established a cancer support group for head and neck cancer patients • Provided individual and family counseling for cancer patients and their family members • Collaborated with medical staff to assess patient needs • Established a cancer support group for head and neck cancer patients
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Education
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2011 - 2013
Boston University
Master of Public Health, Social and Behavioral Sciences -
2006 - 2008
Temple University
Master of Social Work, Clinical Concentration: Health and Mental Health -
2000 - 2004
University of Pittsburgh
B.S., Psychology
Community
