Experience

HyBridge Solutions, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Engagement Leader

  • Jan 2021 - Present

  Preferred Infor and UKG (Kronos) services partner delivering a full range of services to valued client partners. One partner for all Infor and UGK (Kronos) needs. Serving as direct liaison to Project Sponsor and Leadership, ensure exceptional delivery quality while meeting or exceeding client expectations. Drive maximum value to organizations with minimum disruption to operations. Created and deployed program and project portfolio management and delivery solution. Chair… Show more Preferred Infor and UKG (Kronos) services partner delivering a full range of services to valued client partners. One partner for all Infor and UGK (Kronos) needs. Serving as direct liaison to Project Sponsor and Leadership, ensure exceptional delivery quality while meeting or exceeding client expectations. Drive maximum value to organizations with minimum disruption to operations. Created and deployed program and project portfolio management and delivery solution. Chair organizational portfolio Center of Excellence and governance process. Show less



Ardent Health Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• AVP Business Systems

  • Apr 2019 - Dec 2020

  Greater Nashville Area, TN Owns and operates 30 hospitals across the country, 25,000+ employees, privately held, $4.4B revenue Provide leadership for corporate PMO, Financial, Supply Chain and HRIS ERP solutions and EHR implementations and training services. • Formed and directed strategic planning and governance model for aligning corporate and market priorities with tactical and strategic organizational goals and resource priorities • Successfully implemented Kronos Time Management and Scheduling, OnBase… Show more Owns and operates 30 hospitals across the country, 25,000+ employees, privately held, $4.4B revenue Provide leadership for corporate PMO, Financial, Supply Chain and HRIS ERP solutions and EHR implementations and training services. • Formed and directed strategic planning and governance model for aligning corporate and market priorities with tactical and strategic organizational goals and resource priorities • Successfully implemented Kronos Time Management and Scheduling, OnBase ImageNow and Infor Lawson ERP including HR, Payroll, Finance and Supply Chain across all Ardent markets nationwide; Created process playbook for future acquisitions and implementations • Designed and implemented organization structure for efficient operations and capitalization of standardization and optimization opportunities • Redesigned PMO processes including intake, project management methodologies, utilization and portfolio management, created forward-looking PMO Charter and roadmap for advanced services • Successfully implemented EPIC EHR across inpatient and ambulatory centers Position was eliminated due to Covid impact on projected growth and revenue Show less



Vanderbilt University Medical Center

• Director

  • Mar 2018 - Apr 2019

  Greater Nashville Area, TN Acclaimed teaching hospital with hospitals, clinics, physician practices and affiliates covering nine hospital systems and 48 hospital locations Lead Quality Analytics teams in the Quality, Safety and Risk Prevention (QSRP) Division. QSRP equips and empowers VUMC faculty and staff to offer care that is safe, timely, effective, efficient, equitable and patient-centered. The various teams within QSRP foster VUMC knowledge sharing to extend best practice use, reduce variability and… Show more Acclaimed teaching hospital with hospitals, clinics, physician practices and affiliates covering nine hospital systems and 48 hospital locations Lead Quality Analytics teams in the Quality, Safety and Risk Prevention (QSRP) Division. QSRP equips and empowers VUMC faculty and staff to offer care that is safe, timely, effective, efficient, equitable and patient-centered. The various teams within QSRP foster VUMC knowledge sharing to extend best practice use, reduce variability and facilitate improvements in outcomes. QSRP strengthens VUMC's mission to create best patient care through education, research and knowledge dissemination. The Quality Analytics department plays a central role within QSRP. Situated between the clinicians who drive front line quality initiatives, and the technology teams who capture massive amounts of electronic health information; Quality Analytics is charged with transforming this information into usable, actionable reports and visualizations to feed across the institution, ensuring that quality and patient safety remain as a top priority at all levels of healthcare. Show less



Utegration, a Cognizant company

• United States
• Utilities
• 100 - 200 Employee

• Vice President -> Strategic Consultant

  • Dec 2015 - Feb 2018

  US $50M SAP boutique integration firm with over 250 employees serving top-end energy and utility organizations Provide strategic leadership for organizational growth and focus to serve our customers and make Utegration a workplace of choice  Strategic Consultant providing leadership and guidance on business development and strategic initiatives  Lead development of Talent Management programs and strategic initiatives  Organized and lead strategic planning initiative to enable… Show more $50M SAP boutique integration firm with over 250 employees serving top-end energy and utility organizations Provide strategic leadership for organizational growth and focus to serve our customers and make Utegration a workplace of choice  Strategic Consultant providing leadership and guidance on business development and strategic initiatives  Lead development of Talent Management programs and strategic initiatives  Organized and lead strategic planning initiative to enable organizational growth and service excellence; built a healthy vision balancing strategic and tactical planning; strategic plan leads the way for growth and diversification of services and products while maintaining strong organizational culture and customer focus  Formed initiative to migrate 2.4 million customers from legacy system to SAP ERP solution  Transitioned to part-time Strategic Advisor 8/2017 Show less



Nashville Electric Service

• United States
• Utilities
• 300 - 400 Employee

• Vice President, Chief Information Officer

  • May 2014 - Dec 2015

  Nashville 12th largest public electric utility, $1.3B revenue, over 400,000 customers Responsible for a team of 55-60 professionals, $3-6M Capital, $14M Operating Budgets. Provided technology leadership for all enterprise operations providing application, infrastructure, security and telecommunications services. Responsible for corporate information technology and telecommunications services including staff and contract services. Work with CEO and Vice Presidents to provide technology… Show more 12th largest public electric utility, $1.3B revenue, over 400,000 customers Responsible for a team of 55-60 professionals, $3-6M Capital, $14M Operating Budgets. Provided technology leadership for all enterprise operations providing application, infrastructure, security and telecommunications services. Responsible for corporate information technology and telecommunications services including staff and contract services. Work with CEO and Vice Presidents to provide technology leadership to lead organizational improvements and to support business operations. • Performed organizational information technology strategy assessment • Created long-range organizational strategy and roadmap • Created stabilization plans for survival of legacy systems • Drove the selection and implementation of the organization's first mobile dispatch solution enabling dramatically reduced response times to outages and reduced costs with improved work team management • Created go forward plan in preparation for organizational and business transformation driven by strategic system replacements/implementations including enterprise resource planning (ERP), customer information system, meter data management system and business intelligence • Initiated information technology readiness program in preparation for the execution of new strategic initiatives • Negotiated software license savings with Oracle saving 40% on renewal fees • United and aligned two disparate divisions integrating operational technologies and information technologies in support of smart grid initiatives, mobile workforce management and cyber security Show less



CIBER and Zycron

• IT Director at Nashville Electric Service

  • Oct 2004 - May 2014

  Full IT Sourcing Contract • Upgraded the quality and customer focus of the IT Division by aligning closely with the business units and introducing goals-based performance management • Developed strong management and effective teams by creating a culture of growth and learning • Improved IT Division accountability and collaboration with the business units by creating and implementing multi-layered governance model including an annual work plan and operating plan, monthly update and prioritization meetings, monthly… Show more • Upgraded the quality and customer focus of the IT Division by aligning closely with the business units and introducing goals-based performance management • Developed strong management and effective teams by creating a culture of growth and learning • Improved IT Division accountability and collaboration with the business units by creating and implementing multi-layered governance model including an annual work plan and operating plan, monthly update and prioritization meetings, monthly report to executive management and transparent service and problem reporting information • Established PMO and dramatically improved project quality and delivery on all significant projects to 90%+ on time and within budget and scope by implementing project management methodologies a • Created positive work culture resulting in limited unplanned staff turnover and high morale • Provided an average of 99.99% system availability by implementing state-of-the-art infrastructure including blade servers, virtualization, redundant core network components and layered security architecture and modern facilities • Implemented and upgraded corporate applications such as HRIS, ERP, mobile workforce management, corporate internet, corporate intranet, SharePoint, etc. • Created cyber security department integrated with applications management, infrastructure architecture and change management • Consistently exceeded quarterly system performance and availability metrics • Upgraded and stabilized PeopleSoft HRIS • Initial five-year service contract ($29 M) was extended once, then was awarded for five more years at rebid ($36 M) and then again for ten years • Received CIBER’s President’s Award for accomplishments and quality of turn-around activities • Conducted annual disaster recovery, system penetration and code review assessments and implemented identified improvement opportunities to insure secure and reliable systems CIBER 2004-1020 ZYCRON 2010 + Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Sr. Manager

  • Mar 2004 - Oct 2004

  Provided corporate leadership for strategic planning, project management and team development. Directed staffing and project delivery initiative for start-up offshore development team. Developed annual operating plan. Developed policies and procedures and conducted team training.



Independent Consultant

• Management Consultant

  • Dec 2002 - Mar 2004

  Provided leadership, management and program management consulting services to various companies including ITC DeltaComm (merger), Goodwill Industries (temporary CIO) and AVIS rental car (merger).



St. Thomas Health Services

• CIO, IT Director

  • 1997 - 2003

  5 hospital system part of Ascension Health Transformed the IT division into a effective group of 100-110 technical and business/clinical analysts capable of supporting the organization’s current needs and partnering to identify and meet the future needs of the organization. • Quarterbacked the development of a long-range technology plan and the execution of the foundational stages including the evaluation and selection of an integrated clinical and administrative application suite… Show more 5 hospital system part of Ascension Health Transformed the IT division into a effective group of 100-110 technical and business/clinical analysts capable of supporting the organization’s current needs and partnering to identify and meet the future needs of the organization. • Quarterbacked the development of a long-range technology plan and the execution of the foundational stages including the evaluation and selection of an integrated clinical and administrative application suite (healthcare ERP, Cerner) to serve as the integration of the electronic medical record and patient financial information • Deployed improvements in business office solutions reducing AR days by over 43 days • Refocused and expanded the capabilities and culture of the IT Division to meet the changing needs of the organization • Implemented project management standards and PMO to improved project discipline, throughput and delivery quality • Provided advanced business value by evaluating and pioneering the utilization of new technologies including standards-based (HL7) application integration technologies, client server technology, web technology, document imaging and OCR technology, high availability infrastructure architecture and storage area network (SAN) • Reduced cost and improved reliability by creating standards-based procurement and deployment for desktop and server hardware and database management systems • Demonstrated quality and responsiveness leading to centralization of IT services from multiple shadow IT operations (Lab, Radiology, Business Office, Pharmacy, etc.) Show less



Citicorp Insurance Services

• Sr. Systems Analyst

  • 1987 - 1993

   Led the design and implementation efforts for a large integrated document imaging system that improved efficiency of new business department. System replaced the flow of paper insurance applications and other documents with automated workflow of electronic documents. Provided primary application and server administration duties including database administration, technical support, systems analysis and development and vendor management.