Steven Cappelli

Customer Advocate Management at VCE, the Virtual Computing Environment Company
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area
Skills

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Bio

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Experience

  • VCE
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Advocate Management
      • Apr 2014 - Apr 2017

  • Dell Technologies
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Global Partner Experience and On-boarding teams
      • Feb 2011 - Jul 2012

      Eden Prairie, MN

  • Dell Compellent
    • United States
    • Software Development
    • 700 & Above Employee
    • Director Channel Operations
      • Jan 2009 - Feb 2011

      Managed global Deal Registration, On-boarding & Off-boarding of Partners, Partner/Sales Helpdesk, Channel Conflict, End-user & Partner contract execution and negotiations, and Public Sector Operations.

  • Sun Microsystems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director Storage Technology Services Center
      • 2005 - Dec 2008

      Responsible for Storage Center of Excellence and Storage Communities. Global ownership and accountability for driving excellence in technical support and service quality across storage products portfolio, including Customer Satisfaction and product service profitability.

  • StorageTek
    • Director, Region Customer Services
      • 2002 - 2005

  • Dell EMC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director Services - Western Ops
      • 1996 - 2001

  • Enterprise Computer Systems
    • Software Development
    • 1 - 100 Employee
    • Vice President of Operations
      • 1991 - 1996

  • Data General
    • Spain
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Director Services
      • 1980 - 1990

Education

  • Bucknell University
    BSBA, Management
  • Keller Graduate School of Management of DeVry University
    MBA, Finance

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