Alfred KETCHIAN
Founder & CEO at ZeweeZ- Claim this Profile
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Bio
Experience
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ZeweeZ
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France
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Technology, Information and Internet
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1 - 100 Employee
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Founder & CEO
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Aug 2017 - Present
Région de Paris, France ZeweeZ est une agence experte dans la gestion des médias sociaux pour les professionnels, les entreprises et les collectivités, un cabinet conseil SI et un centre de formation certifié Datadock. Suivez-nous sur zeweez.com & linkedin.com/company/zeweez/ ZeweeZ is a "digital-native" web agency that supports companies to develop their visibility on the social-medias. Visit our website on www.zeweez.com and subscribe on www.linkedin.com/company/zeweez/
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Directeur-fondateur
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May 2016 - Present
Région de Paris, France Working for HSBC France IT Modernisation Program, I'm in charge of both Integration Layer and Infrastructure project management. I’m also more specifically in charge of providing Infrastructure for the entire ITM Program as part of the budget allocated
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Consultant - Architecte & Chef de projet infrastructure informatique
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Jan 2014 - Present
France Management Opérationnel des équipes de production. Organisation de la gestion des incidents, des changements et des demandes (ITIL) Organisation du plan de charge et des astreintes techniques Mise en oeuvre des outils de monitoring informatique Organisation de travail en mode projet.
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior IT Manager - Global incident Manager
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Feb 2013 - Jun 2016
Responsible for deploying of the Incident Management worldwide for Global Command Center. Main objectives: Align processes, tools and organizations on the Global Incident Management standards (communication and escalation processes and documentations, Incident report tools, local incident managers’ organization and training).
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IT Senior Manager – Head of ESM (Enterprise System Management)
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May 2009 - Mar 2013
Région de Paris, France HTSE Regional Head of Enterprise Systems Management (ESM). The department provides Service Management Operations (SMO) and other support teams with the necessary monitoring /alerting and presents the information in such a way as to reduce incidents and improve recovery times. We provide automation via various channels and have developed the Group standard Operations Desk Consoles, which aim to move SMO away from technology and component management to service centric support… Show more HTSE Regional Head of Enterprise Systems Management (ESM). The department provides Service Management Operations (SMO) and other support teams with the necessary monitoring /alerting and presents the information in such a way as to reduce incidents and improve recovery times. We provide automation via various channels and have developed the Group standard Operations Desk Consoles, which aim to move SMO away from technology and component management to service centric support. I also have responsibility for the high level projects management.
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Head of IT Infrastructures
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Sep 2004 - May 2009
Région de Paris, France Management of a large multi-cultured team in charge of: -Improve levels of service. Optimize performance. Increase availability and operational resilience. -Reduce overall costs for provisioning the service -Upgrade existing systems with more cost-effective solutions. -Implement new technology whilst mitigating business risk. -Reduce operational overheads for implementing and maintaining systems.
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Banque Hervet
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Banking
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1 - 100 Employee
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Head of IT Infrastructures - French local bank
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1999 - 2004
Région de Bourges, France Banque HERVET becames HSBC France in 2011. In charge of Windows and Citrix Infrastructures.
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NXP acquires Freescale Semiconductor
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Chef de projet informatique
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1994 - 1999
Région de Toulouse, France One of my main project had been to lead the setup of PROMIS (Production Manufacturing Information System) into the manufacturing area.
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Education
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Ecole supérieure des Sciences commerciales d'Angers
Executive MBA, Leadership and Management -
Université de Sherbrooke
Master of Business Administration (MBA), Finance, Organisation and Strategy -
Université de Sherbrooke
Master of Business Administration (MBA), Business/Managerial Economics -
Université Paul Sabatier (Toulouse III)
Master of Business Administration (M.B.A.), Technologie / technicien d''électronique industrielle -