Experience

KOMOJU by Degica

• Japan
• Financial Services
• 1 - 100 Employee

• Senior solution architect

  • Apr 2023 - Present



Wrike

• United States
• Software Development
• 700 & Above Employee

• Senior Deployment Consultant

  • Apr 2020 - Apr 2023

  As the Senior Professional Services Consultant, responsible for growing and mentoring the Professional Services team, as well as hands-on work as a Professional Services Consultant in supporting initial customers utilize Wrike in their business process. Achievements in this role include:Supporting more than 80 customers from various industries, including the IT industry, manufacturing industry, advertising, industry, construction industry, and more.As a pre-sales engineer, supported more than 20 sales projects and contributed to sales.SaaS integration and automation supportJapanese document creationhttps://qiita.com/katoiek/items/b2fb9ce7ad759e5fb5aahttps://qiita.com/katoiek/items/0f707601dcd339f8a8f0https://qiita.com/katoiek/items/9c833aeee46dd13d5537Tutorial video and Webinar content planning, creation, and deploymenthttps://wrike.wistia.com/medias/k2k87y9s6bhttps://www.wrike.com/ja/webinar/#category=all&webinar_id=wistia_0ki3l6ojan&modal_type=morehttps://www.wrike.com/ja/webinar/#category=all&webinar_id=wistia_uazlxizvov&modal_type=moreTechnologies: - Wrike, Restful API, Postman, Salesforce, Tableau, SAML SSO, Python, Rest(ful)API, Webhook Show less

• Senior Deployment Consultant

  • Apr 2020 - Mar 2023



Citrix

• United States
• Software Development
• 700 & Above Employee

• Senior Deployment Consultant

  • Jul 2021 - Jul 2022



NAB

• Australia
• Banking
• 700 & Above Employee

• Lead Technology, Japan

  • Jan 2018 - Mar 2020

  Local project management Funding local IT-related project. Scheduling and vendor control. Manage and Keep the service level of IT infrastructure in internal users. Key Projects : [Project] Securities business company establish the project.- The new business company establishes the project in IT infrastructure part.- Requirement definition- The basic design of the network- Vendor control and scheduling- Dedicated line implementation of Bloomberg, IPC hoot line and SI-NET(regulatory system)- Build the user’s client pc environment. Show less

• Associate Technology Support

  • Jan 2014 - Dec 2017

  •Manage and Keep the service level of IT infrastructure in internal users. o Windows Server management. o Client pc (windows) management o Technical support 1st level of the above environment. -Investigate server, VoIP (Cisco and IPC dealing phone) appliance and network problem and escalate 2nd level support if need.- Report troubleshooting results to the customer.Key Projects[Project] Office close & DR site move project.- Planning all IT equipment related move, dispose and install schedule and vendor management- All IT line installation management to a new DR site. Show less



The Executive Centre

• Hong Kong
• Real Estate
• 700 & Above Employee

• Assistant It Manager

  • Jan 2013 - Dec 2013

  Project Accomplishments: Reorganization of Internet line with vlan for offices in the Office customers. (20 clients). Creation of additional rack space for customers in the office (Revenue increase of 35,000USD yearly) Creation of virtualization client environment for internal with ESXi5 server. Windows file servers migration. migrated 8yrs old two servers to new servers. Day-to-Day Responsibilities: Desktop and server support for internal TEC resources Network management and changes for new and existing customers Service Desk ticket management for issues and service requests Managment of onsite external IT support vendor Show less



Computer Science Corporation

• Computer Networking Products
• 400 - 500 Employee

• Server Engineer and User Support

  • Aug 2008 - Dec 2012

  Manage windows servers in Japan with oversea teams. ・Dell/HP hardware and vendor management. ・Policies and procedures including backup, recover and offsite storage. ・Managing server purchase with sourcing team. User and client pc support ・Operating trouble ticket. ・Installing client pc with security policies. ・Trouble shooting, resolve problem client pc and network environment and escalation to oversea teams. ・Asset management & inventory control Communicate users, vendors, oversea teams. [Technical info] CA remedy, Notes Show less



Cronus Co,. Ltd

• Web application developper

  • May 2007 - Jul 2008

  Develop and Testing web application for campaign for cellphone. Develop and Testing access analysis and report script. Installing and configuring access analysis software. Converting apache log to access analysis software. Improving access analysis script Develop and Testing additional function. [Technical info] J2EE and JSP, Bash, Linux, Apache, Tomocat 5.0 ~ 5.5,eclipse, Urchin, Perl. Develop and Testing web application for campaign for cellphone. Develop and Testing access analysis and report script. Installing and configuring access analysis software. Converting apache log to access analysis software. Improving access analysis script Develop and Testing additional function. [Technical info] J2EE and JSP, Bash, Linux, Apache, Tomocat 5.0 ~ 5.5,eclipse, Urchin, Perl.



Software Research Associates, Inc.

• Software Development
• 1 - 100 Employee

• Server Engineer and Client Pc Support Engineer

  • Jun 2003 - Apr 2006

  Manage infrastructure in University. Managing IT operations ・Servers (20 servers windows 2000/2003/AIX), 220 clients (WindowsXP on Linux VMware)) ・Users support. ・Cisco and Hitachi router. ・Creating and sharing documents for other members and Teaching Assistances. Communicate with professors, students, and staff of universities. Coaching Teaching Assistances for IT user support. Managing a workshop about databases for another project team member. 40 people participated then easy to contact another team member to ask technical information. [Technical info] AIX/Linux/Windows 2000~2003 Server, Cisco router/ Hitachi router, WindowsXP on Linux with VMware, VBScript Show less



Be-Free SOFT Co., Ltd

• Application developer and user support

  • Mar 2002 - May 2002

  Developing and debug for Travel agencies. Install and configure www and mail server for redundancy. Schedule, budget, resource and quality management. Customization, Implementation and troubleshooting. Client relationship building and issues resolution. [Technical info] Oracle developer 2000, SQL, PL/SQL, Oracle 8i Developing and debug for Travel agencies. Install and configure www and mail server for redundancy. Schedule, budget, resource and quality management. Customization, Implementation and troubleshooting. Client relationship building and issues resolution. [Technical info] Oracle developer 2000, SQL, PL/SQL, Oracle 8i



Be-Free SOFT

• Network administrator and IT support

  • Oct 2000 - Mar 2002

  Investigating current network infrastructure which is created vendor (Compaq and oracle). Install and configure windows servers, Network routers and switches. Designing and testing network. Install hosting e-mail(MTA) servers in Linux, qmail and vpopmail. Planning backup schedule and rotation for servers with BackupExec and ARCserve. Schedule, budget, resource and quality management. Customization, Implementation and troubleshooting. Client relationship building and issues resolution. Change designing network for redundant and load balancing. Install and configure www and mail server for redundancy. Schedule, budget, resource and quality management. Customization, Implementation and troubleshooting. Client relationship building and issues resolution. [Technical info] Windows NT4 enterprise, 2000 server(include advanced server), Redhat linux 6.2, Microsoft ISA server , IIS5, Microsoft Application center 2000, Sendmail Nt, Bind 8.2.6, q-mail+vpopmail, Cisco 2600/1600, Cisco 2900 Catalyst, SQL Server2000, Oracle 7 ~ 8, BackupExec, ARCserve, Alteon AceDirector, Red hat linux 7.2 Show less