JOYCE LEE
Operations Manager at NZXT, Inc.- Claim this Profile
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Bio
Cathy Du
I had the pleasure of working with Joyce during my time at Symantec. She was instrumental in helping us develop enhancements for our Oracle R12 transformation project. For over 2 years, Joyce led the APJ team through each quarterly release by organizing the team, testing, and developing critical test cases and training documentation. Joyce is passionate, resourceful, and highly knowledgeable. She is able to learn and adapt quickly to an ever-changing environment and respected by her colleagues. I would welcome the opportunity to work with Joyce again.
Daniel Chang
Great Sales Operation to support APAC.
Cathy Du
I had the pleasure of working with Joyce during my time at Symantec. She was instrumental in helping us develop enhancements for our Oracle R12 transformation project. For over 2 years, Joyce led the APJ team through each quarterly release by organizing the team, testing, and developing critical test cases and training documentation. Joyce is passionate, resourceful, and highly knowledgeable. She is able to learn and adapt quickly to an ever-changing environment and respected by her colleagues. I would welcome the opportunity to work with Joyce again.
Daniel Chang
Great Sales Operation to support APAC.
Cathy Du
I had the pleasure of working with Joyce during my time at Symantec. She was instrumental in helping us develop enhancements for our Oracle R12 transformation project. For over 2 years, Joyce led the APJ team through each quarterly release by organizing the team, testing, and developing critical test cases and training documentation. Joyce is passionate, resourceful, and highly knowledgeable. She is able to learn and adapt quickly to an ever-changing environment and respected by her colleagues. I would welcome the opportunity to work with Joyce again.
Daniel Chang
Great Sales Operation to support APAC.
Cathy Du
I had the pleasure of working with Joyce during my time at Symantec. She was instrumental in helping us develop enhancements for our Oracle R12 transformation project. For over 2 years, Joyce led the APJ team through each quarterly release by organizing the team, testing, and developing critical test cases and training documentation. Joyce is passionate, resourceful, and highly knowledgeable. She is able to learn and adapt quickly to an ever-changing environment and respected by her colleagues. I would welcome the opportunity to work with Joyce again.
Daniel Chang
Great Sales Operation to support APAC.
Credentials
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The 3-Minute Rule: Say Less to Get More
LinkedInFeb, 2023- Nov, 2024 -
Giving Your Elevator Pitch
LinkedInJun, 2020- Nov, 2024 -
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInJun, 2020- Nov, 2024 -
Sales: Customer Success
LinkedInJun, 2020- Nov, 2024 -
Setting and Managing Realistic Expectations for Your L&D Program
LinkedInJun, 2020- Nov, 2024
Experience
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NZXT, Inc.
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United States
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Computer Hardware Manufacturing
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200 - 300 Employee
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Operations Manager
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Apr 2021 - Present
• Manage the Global Operation team in supporting B2B and DTC sales teams • Work with Global Sales to review and managing B2B and DTC forecast in 3PL warehouse • Work with Forecast and demand planning team to ensure the Supply forecast and NPI will align the goal • Strategize with Sales and Logistic to improve operation performance and processes • Develop operations KPI including coaching and training, knowledge retention and follow up • Ensure the operations is appropriately organized, provided with sufficient resources and suitable staffing as necessary to enable it to achieve efficient running of the day-to-day work and the relevant operations targets and outcome Show less
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TAKKare Corporation
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Taiwan
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Vice President/ Executive Assistant to CEO
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Oct 2020 - Mar 2021
• Assisted CEO with operations, growth, and effectiveness of the office • Served as a liaison between CEO and clients regarding accounts and new business • Worked with CEO on special projects and developed new business opportunities in the healthcare industry • Follow attainable project timelines and keep teams on task to complete milestones according to schedule • Provide coaching, mentoring and cross-function conflict-resolution support to staff on company standards • Serve as the executive key point person by coordinating sector-related Business Units and other facets of the company • Produced high-level communications ranging from highly confidential to policies and procedures Show less
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Symantec
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United States
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Software Development
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700 & Above Employee
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Senior Business Operation and Sales Development
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Jan 2020 - Jun 2020
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Senior Sales support and Order Management
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Jan 2017 - Dec 2019
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Blue Coat Systems acquired by Symantec
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United States
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Computer and Network Security
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200 - 300 Employee
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Senior Order Management Specialist
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Jun 2011 - Dec 2016
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Inside Sales Representative
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Mar 2010 - May 2011
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Sales Operations Specialist
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Dec 2002 - Feb 2010
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CacheFlow
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Taipei City, Taiwan
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Office Manager
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Nov 1999 - Nov 2002
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Executive Secretary
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Aug 1999 - Nov 1999
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Education
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1996 - 2000
Chinese Culture University
Community
