Experience

Copier Fax Business Technologies, Inc.

• Client Success Manager

  • Feb 2019 - Present

• Client Support Representative

  • Feb 2017 - Feb 2019

  WHAT WE DO: We help business owners, managers and administrators become more efficient, organized and productive by providing advanced business technology hardware and software programs – or as we like to call it: Documentelligence.WHY IT WORKS: When you partner with Copier Fax Business Technologies, you get the most efficient, effective and industry-leading technology hardware and software solutions that company decision-makers are looking for right now. We have partnered with Konica Minolta, the top imaging industry provider, to offer you the most advanced, state-of-the-art programs and technologies in the world, but with the added value of local quality and service. WHAT MAKES US DIFFERENT: What separates Copier Fax Business Technologies from the larger imaging corporations is our high-value, high-quality approach. Our corporate office is located in downtown Buffalo, where we can provide you with:• A fleet of highly trained and certified service technicians who will resolve any challenges you face with your office technology within 4 hours of your service call. • On-the-job training from our in-house Client Support Representative. • Digitizing and securely storage of your files, retrievable from any device.• Proactive Managed Network Services designed to address your ongoing IT management and support needs. Show less



The Financial Guys, LLC

• Marketing Director

  • Jan 2015 - Feb 2017

  Responsible for planning and implementing marketing and product development programs, both short and long range, targeted toward existing and new clients. Maintains relations with clients by organizing and developing specific customer-relations programs and determining company presence at conventions, trade associations, and seminars. Focus on building a strong relationship with the client/prospect through all levels of communication. Responsible for planning and implementing marketing and product development programs, both short and long range, targeted toward existing and new clients. Maintains relations with clients by organizing and developing specific customer-relations programs and determining company presence at conventions, trade associations, and seminars. Focus on building a strong relationship with the client/prospect through all levels of communication.



Skyline Ohio

• United States
• Advertising Services

• Human Resources Recruiter

  • Apr 2014 - Oct 2014

  Partnered with business owners to optimize human relations, project management, and staff recruitment and retention. Focused on organizational development through talent acquisition and management. Increased organization head count by 28% over a six month period. Partnered with business owners to optimize human relations, project management, and staff recruitment and retention. Focused on organizational development through talent acquisition and management. Increased organization head count by 28% over a six month period.



Tahoco Logistics Inc

• Marketing Designer / Release Analyst

  • 2012 - 2013

  Produced marketing material from operational and sales write-ups. Formatted, created and sourced the final draft. Aided in distribution electronically and physically. Followed up for missing information for project based activities that were both time and mission critical. Ensured accurate entry of goods into the United States as required by Title 19 of the Federal Code. This included research prior to clearance, auditing post clearance as well as special attention to requirements of other government agencies such as FDA, FCC and CBP. Show less



Silvestri Architects LLC

• Project-Based Interior Designer

  • Jul 2012 - Jul 2012

  Utilized graphic, written and verbal communication to convey ideas and plans. Multitasked and prioritized based on consultants, contractor and colleague needs. Demonstrated strong client service, both internally and externally. Applied strong organizational and time-management responsibilities. Utilized graphic, written and verbal communication to convey ideas and plans. Multitasked and prioritized based on consultants, contractor and colleague needs. Demonstrated strong client service, both internally and externally. Applied strong organizational and time-management responsibilities.



Pier 1 Imports

• United States
• Furniture and Home Furnishings Manufacturing

• Sales Leader, Sales Associate

  • May 2008 - Jul 2012

  Worked as a transition facilitator, where I directed store associates through event changes and floor sets. Ensured displays were compliant with company and safety standards, while appearing inviting to customers. Perceived customer needs, assisted and suggested appropriate merchandise and strived to please each customer through every interaction. Worked as a transition facilitator, where I directed store associates through event changes and floor sets. Ensured displays were compliant with company and safety standards, while appearing inviting to customers. Perceived customer needs, assisted and suggested appropriate merchandise and strived to please each customer through every interaction.



Kentucky Eagle, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Budweiser Ambassador

  • Nov 2011 - May 2012

  Supported Anheuser Busch brands and KY Eagle marketing plans in local markets while providing patrons with promotional marketing and merchandising. Developed local contacts and established local business networking relationships. Introduced industry trends into the marketplace using informative and effective strategies. Gathered feedback and relayed findings to KY Eagle officials. Supported Anheuser Busch brands and KY Eagle marketing plans in local markets while providing patrons with promotional marketing and merchandising. Developed local contacts and established local business networking relationships. Introduced industry trends into the marketplace using informative and effective strategies. Gathered feedback and relayed findings to KY Eagle officials.