Experience

Purdue Federal Credit Union

• United States
• Banking
• 100 - 200 Employee

• Member Consultant

  • Oct 2021 - Present



Reveille Coffee Bar

• Lafayette, Indiana Metropolitan Area

• Shift Leader Barista

  • Oct 2020 - Jan 2022



Nekter Juice Bar

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Juicer

  • Feb 2020 - Oct 2020

  Created unique juice blends and recipes. Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels. Kept work areas clean, neat and organized to promote safety, productivity and team success. Processed POS transactions, including cash and credit purchases or refunds. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Created unique juice blends and recipes. Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels. Kept work areas clean, neat and organized to promote safety, productivity and team success. Processed POS transactions, including cash and credit purchases or refunds. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.



The Coffee Bean and Tea Leaf

• Germany
• Food & Beverages
• 100 - 200 Employee

• Barista

  • May 2018 - Oct 2020

  Elevated customer loyalty by using strong communication and problem solving abilities to resolve customer problems and increase sales. Learned every menu preparation and numerous off-label drinks to meet all customer needs. Maintained regular and consistent attendance and punctuality. Kept cash register and work space areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement. Assisted customers with signing up for store loyalty programs and provided details about key benefits. Provided accurate information about promotions, customer programs and products, helping drive high customer retention.



Gap

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2019 - Jan 2020

  Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Increasing in store sales, and number one for the month of December for Gap Card sales. Operating cash registers and POS. Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Increasing in store sales, and number one for the month of December for Gap Card sales. Operating cash registers and POS.



GameStop

• United States
• Retail
• 700 & Above Employee

• Guest Advisor

  • Sep 2014 - Jun 2019

  Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases. Trained and developed new sales team associates in products, selling techniques and company procedures. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs. Offered comparative analysis between games and system platforms to assist purchase decisions.