Experience

Castlight Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Associate Partnerships Manager

  • Aug 2021 - Present

  Vendor management, new carrier on boarding, data management

• Associate Implementation Manager

  • Aug 2020 - Aug 2021

• Implementation Services Analyst

  • Oct 2018 - Aug 2020

  Partnered with the Implementation team, Customer Success, and Data Management teams to understand the overall customer scope and conduct discovery to understand required changes and customer work. Maintained a large volume of project plans for internal teams and tracked and reported issues and risks associated with a customer. Worked with large-scale relational databases, data transformation, and data queries using MySQL.



Apple via Apex

• Cupertino, California

• Data Analyst

  • Jun 2018 - Oct 2018

  Worked with a team of professionals to efficiently identify and correct issues by annotating 2D imagery, remedy deficiencies by marketing 3D generated data, optimize existing processes to meet client goals, and compare analysis to establish conformity throughout projects. Worked with a team of professionals to efficiently identify and correct issues by annotating 2D imagery, remedy deficiencies by marketing 3D generated data, optimize existing processes to meet client goals, and compare analysis to establish conformity throughout projects.



UCSF Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Coordinator

  • Mar 2018 - Jun 2018

  Knowledge in the fundamentals of healthcare insurance Supported practice operations, customer service recovery, and intervention efforts Scheduling and Registration Provided support via CRM messages, telephone encounters, referrals, scanning, filing, authorization, and billing Worked with EPIC systems modules, Cadence and Prelude Knowledge in the fundamentals of healthcare insurance Supported practice operations, customer service recovery, and intervention efforts Scheduling and Registration Provided support via CRM messages, telephone encounters, referrals, scanning, filing, authorization, and billing Worked with EPIC systems modules, Cadence and Prelude



SHED

• United States
• Entertainment
• 1 - 100 Employee

• Intern

  • Feb 2015 - Jul 2016

  Acted alongside colleagues in assisting customers in software operations while providing technical support and project updates. Gathered information regarding client issues and handled them on a basis both over the phone, in person, and via email communications. Assisted managers in all aspects of gathering and displaying analytical data Acted alongside colleagues in assisting customers in software operations while providing technical support and project updates. Gathered information regarding client issues and handled them on a basis both over the phone, in person, and via email communications. Assisted managers in all aspects of gathering and displaying analytical data



Stanford Children's Health | Lucile Packard Children's Hospital Stanford

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Information Security Intern

  • Jul 2014 - Aug 2014

  Shadowed team members while gaining hands on experience working with HIPAA, HITECH and GRC Updated Information Security policies and assisted in adding and editing the Sharepoint page Obtained problem solving skills while immersing myself into the information security space Shadowed team members while gaining hands on experience working with HIPAA, HITECH and GRC Updated Information Security policies and assisted in adding and editing the Sharepoint page Obtained problem solving skills while immersing myself into the information security space



ComplianceEase, a SitusAMC Company

• United States
• Software Development
• 1 - 100 Employee

• Data Entry/ QC analyst

  • May 2014 - Jul 2014

  Scan, mail out, print, and phone call out Reverify and audit loans Train new employees Help develop streamline ideas in software development meetings Share information and ideas in a group meeting Scan, mail out, print, and phone call out Reverify and audit loans Train new employees Help develop streamline ideas in software development meetings Share information and ideas in a group meeting