Steve Ingram, PMP
Vice President, Growth & Customer Experience at Armavel, LLC- Claim this Profile
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Topline Score
Bio
Beth Clements
I have worked with Steve in various capacities over the years. He leads by example and his work ethic is unmatched. He is a quiet motivator who is very analytical and communicates effectively with all levels.
Biju Kurian
Steve is a true IT professional. He has the rare ability to write succinctly. Areas in which he excels include Facilitation, Requirements Gathering, Business Analysis, and Project Management.
Beth Clements
I have worked with Steve in various capacities over the years. He leads by example and his work ethic is unmatched. He is a quiet motivator who is very analytical and communicates effectively with all levels.
Biju Kurian
Steve is a true IT professional. He has the rare ability to write succinctly. Areas in which he excels include Facilitation, Requirements Gathering, Business Analysis, and Project Management.
Beth Clements
I have worked with Steve in various capacities over the years. He leads by example and his work ethic is unmatched. He is a quiet motivator who is very analytical and communicates effectively with all levels.
Biju Kurian
Steve is a true IT professional. He has the rare ability to write succinctly. Areas in which he excels include Facilitation, Requirements Gathering, Business Analysis, and Project Management.
Beth Clements
I have worked with Steve in various capacities over the years. He leads by example and his work ethic is unmatched. He is a quiet motivator who is very analytical and communicates effectively with all levels.
Biju Kurian
Steve is a true IT professional. He has the rare ability to write succinctly. Areas in which he excels include Facilitation, Requirements Gathering, Business Analysis, and Project Management.
Credentials
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Project Management Professional (PMP)®
Project Management InstituteApr, 2006- Oct, 2024
Experience
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Armavel, LLC
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IT Services and IT Consulting
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1 - 100 Employee
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Vice President, Growth & Customer Experience
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Apr 2022 - Present
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Rigil
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director, Growth Strategies
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Feb 2021 - Apr 2022
Directing operations, partnerships, and growth of Women-Owned Small Business servicing Federal Agencies. Driving and innovating new methods for company expansion, partnering, and exceptional performance. Achieved appraisal of CMMI Level 5 Development and Level 3 Services and overhauled Business Development processes and tools.
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Director, Federal Programs
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Feb 2018 - Feb 2021
Management of several key programs for the Federal Aviation Administration (FAA) including Financial Services and Safety & Technical Training Mobile Learning Platform (MLP) initiatives. Distributed accelerated Air Traffic Controller training through the development, deployment, and support of an award-winning suite of 7 gamification applications on 6700+ mobile devices (iOS) with tailored content for 320 distributed sites. Applications trained Air Traffic Controllers in specific skills sets such as vectoring aircraft, memorization of key information, and understanding of airspace sectors.In response to customer needs, established a new division focused on Video Production Services to host 17 virtual events with up to 5000+ attendees. Provided planning & logistics, speaker coaching, live event production, technology selection, branding & graphics, and post-event support to deliver public facing and internal virtual events promoting customer engagement and focused communication strategies.
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Deputy Director, FAA Programs
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Jul 2015 - Feb 2018
Established new services to provide Air Traffic Controllers with a supplemental learning platform, by distributing 6700+ iPads, implementing controls through Mobile Device Management (MDM), and establishing a Help Desk to provide end-user support.
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Strategic Solutions Manager
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Jan 2012 - Jul 2015
Led modernization of Federal Aviation Administration (FAA) time and attendance system, Air Traffic Operations Management (ATOMS), for 15,000 air traffic controllers, providing capabilities such as live tracking of air traffic sector assignments, breaks, and implementation of labor policies, payroll rules, and fatigue mitigation initiatives. Additionally provided modules for schedule bidding / planning and complex handling of shift swaps and changes.
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Program Manager
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Jun 2010 - Jan 2012
Led the creation of a complex integration capability between 6 legacy National Airspace Systems (NAS) and the Federal Aviation Administration's (FAA) time and attendance system (CRU-X) applying 620 automation scenarios and resulting in a savings of 7,500 hours of work daily.
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Program Manager
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Jul 2005 - Jun 2010
Provided Program Management for $30M+ enterprise Federal Aviation Administration (FAA) program called Workforce Management Toolset (WMT), overseeing 7 major technical projects. Briefed C-level executives regarding program status, performance metrics, and capital investments. Chaired Program Steering Committee tasked with setting the overall strategic vision, direction, and interoperability. Established a SOA-oriented Web Services framework for sharing across all systems.Pioneered the creation of a Requirements Team, using the latest methodologies and approaches to conduct JAD Sessions, document functional/non-functional requirements, and design system architectures. Mentored executives on SDLCs, methodologies, and best practices.
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Hertz
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United States
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Travel Arrangements
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700 & Above Employee
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Project Manager
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Jul 2004 - Jul 2005
Oversaw daily administration of world-wide email infrastructure and system administration, including building tools to streamline provisioning processes, migrating 18,000 users, and discovering infrastructure, operating systems, and software usage. Oversaw daily administration of world-wide email infrastructure and system administration, including building tools to streamline provisioning processes, migrating 18,000 users, and discovering infrastructure, operating systems, and software usage.
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Lockheed Martin
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Business Analyst
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Jan 2004 - Jul 2004
Fostered adoption and implementation of Software Development Lifecycle (SDLC) methodologies by acting as a liaison between executive management and 8 technical teams, coaching/mentoring 120 software engineers, and implementing supporting tools. Fostered adoption and implementation of Software Development Lifecycle (SDLC) methodologies by acting as a liaison between executive management and 8 technical teams, coaching/mentoring 120 software engineers, and implementing supporting tools.
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