CSR/Supervisor

• Oct 2017 - Present

CSR/Teller

• Feb 2014 - Present

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts. Perform clerical tasks such as typing and filing. Sort and file deposit slips and checks. Carry out special services for customers, such as ordering bank cards and checks. Resolve problems or discrepancies concerning customers' accounts. Answering phone calls regarding customers accounts, online banking, telephone banking, giving information about our products, Information about CD's, IRA's, and other type of currency. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of theproblem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;following up to ensure resolution. Have experience with excel, spreadsheet, PowerPoint, and Microsoft Word. Examines TELLERS' reports of daily transactions for accuracy. Ensures supply of money for financial institution's needs based on legal requirements and business demand. allow customers access to safe deposit boxes, following specified procedures. count and record currency and coin in vault. Replenishes and troubleshoots ATM machines. Carries money to the vault and audits the vault regularly with the help of a second employee. Show less

Teller

• May 2011 - Feb 2014

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts. Perform clerical tasks such as typing, filing, and microfilm photography. Sort and file deposit slips and checks. Carry out special services for customers, such as ordering bank cards and checks. Resolve problems or discrepancies concerning customers' accounts. Answering phone calls regarding customers accounts, online banking, telephone banking, giving information about our products, Information about CD's, IRA's, and other type of currency. Show less

Cashier/Sales Associate

• Mar 2010 - May 2011

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Greet customers entering establishments. Maintain clean and orderly checkout areas. Answer customers' questions, and provide information on procedures or policies. Stock shelves, and mark prices on shelves and items Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Unload merchandise. Stock shelves with unpacked items. Ensure label is clear and visible. Replace damaged or missing products Show less

Cashier/cook

• Jul 2008 - Nov 2009

Cooking and preparing a variety of fresh nutritious midday meals and other refreshments Ensuring that appropriate levels of hygiene and cleanliness are maintained in the kitchen Making sure that all food at point of delivery is of the highest quality Keeping an eye on the temperature of cookers and roasters Deciding what quantities are to be cooked and the amount of portions to be served Controlling stock rotation to ensure the kitchen and larder are always well stocked Able to work as part of a team. Greets all customers politely when they enter the restaurant. Records customer orders, both at the counter and at the drive-through. Takes money from customers and provides correct change. Processes credit card and debit card transactions. Sweeps and mops the floor regularly. Inventories supplies and goods with supervising manager, when necessary. Can follow directions and achieve goals. Demonstrates strong customer service and interpersonal skills. Show less