Leslie Brown
Sales Operations ► Streamlining Business Operations | Customer Experience | Branding & Marketing at TRL Systems, Inc.- Claim this Profile
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Bio
Richard Frankie
Leslie has worked as part of my team for many years. She is a terrific and conscientious executive. She has always been on task and motivated to do the best job possible. Leslie's area of responsibility sat in the middle of the convergence between traditional media and new media. She had the command of the complexities involved in managing the convergence among the medias. Leslie always gave 110% to whatever needed to be accomplished. I can honestly say that I can strongly recommend her without any reservations.
Francine Beougher
While I was employed by Sony Pictures Television, I had the opportunity to work with Leslie not only in our everyday routines, but also in the development and installation of three key operating systems for the company – a Contract and Playdate booking system (TIGRES), a Sales & Business Administration System, and a TV playdate verification system for cash and barter products (Project Madison). Leslie was instrumental in managing the verification of data on her department’s side of the process while managing daily activities. Leslie understood the functionality of the systems, was able to incorporate the product into her workflow, voiced her concerns, and made valuable suggestions and changes. Leslie has always been professional, friendly and knowledgeable and I enjoyed working with her. I am confident that Leslie would be an asset either as a manager or team leader for any project or department.
Richard Frankie
Leslie has worked as part of my team for many years. She is a terrific and conscientious executive. She has always been on task and motivated to do the best job possible. Leslie's area of responsibility sat in the middle of the convergence between traditional media and new media. She had the command of the complexities involved in managing the convergence among the medias. Leslie always gave 110% to whatever needed to be accomplished. I can honestly say that I can strongly recommend her without any reservations.
Francine Beougher
While I was employed by Sony Pictures Television, I had the opportunity to work with Leslie not only in our everyday routines, but also in the development and installation of three key operating systems for the company – a Contract and Playdate booking system (TIGRES), a Sales & Business Administration System, and a TV playdate verification system for cash and barter products (Project Madison). Leslie was instrumental in managing the verification of data on her department’s side of the process while managing daily activities. Leslie understood the functionality of the systems, was able to incorporate the product into her workflow, voiced her concerns, and made valuable suggestions and changes. Leslie has always been professional, friendly and knowledgeable and I enjoyed working with her. I am confident that Leslie would be an asset either as a manager or team leader for any project or department.
Richard Frankie
Leslie has worked as part of my team for many years. She is a terrific and conscientious executive. She has always been on task and motivated to do the best job possible. Leslie's area of responsibility sat in the middle of the convergence between traditional media and new media. She had the command of the complexities involved in managing the convergence among the medias. Leslie always gave 110% to whatever needed to be accomplished. I can honestly say that I can strongly recommend her without any reservations.
Francine Beougher
While I was employed by Sony Pictures Television, I had the opportunity to work with Leslie not only in our everyday routines, but also in the development and installation of three key operating systems for the company – a Contract and Playdate booking system (TIGRES), a Sales & Business Administration System, and a TV playdate verification system for cash and barter products (Project Madison). Leslie was instrumental in managing the verification of data on her department’s side of the process while managing daily activities. Leslie understood the functionality of the systems, was able to incorporate the product into her workflow, voiced her concerns, and made valuable suggestions and changes. Leslie has always been professional, friendly and knowledgeable and I enjoyed working with her. I am confident that Leslie would be an asset either as a manager or team leader for any project or department.
Richard Frankie
Leslie has worked as part of my team for many years. She is a terrific and conscientious executive. She has always been on task and motivated to do the best job possible. Leslie's area of responsibility sat in the middle of the convergence between traditional media and new media. She had the command of the complexities involved in managing the convergence among the medias. Leslie always gave 110% to whatever needed to be accomplished. I can honestly say that I can strongly recommend her without any reservations.
Francine Beougher
While I was employed by Sony Pictures Television, I had the opportunity to work with Leslie not only in our everyday routines, but also in the development and installation of three key operating systems for the company – a Contract and Playdate booking system (TIGRES), a Sales & Business Administration System, and a TV playdate verification system for cash and barter products (Project Madison). Leslie was instrumental in managing the verification of data on her department’s side of the process while managing daily activities. Leslie understood the functionality of the systems, was able to incorporate the product into her workflow, voiced her concerns, and made valuable suggestions and changes. Leslie has always been professional, friendly and knowledgeable and I enjoyed working with her. I am confident that Leslie would be an asset either as a manager or team leader for any project or department.
Experience
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TRL Systems, Inc.
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United States
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Construction
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100 - 200 Employee
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Sales Operations ► Streamlining Business Operations | Customer Experience | Branding & Marketing
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2019 - Present
TRL Systems offers products and services in the fire & life safety and security industry across Southern California. As Sales Operations Supervisor, I was recruited to improve client retention, customer service, and the business operations process. With my broad administrative and systems improvement background, I quickly identified opportunities to streamline procedures that would increase the efficiency of business operations, improve customer experience, and increase and invigorate sales results. Conducting strategic analysis to identify and define gaps between the inside sales and service departments processes, I evaluated, reassigned responsibilities, and streamlined for efficiency, eliminating duplication of efforts and closing holes that cost us money and caused gaps in customer service. Simultaneously, leveraging a deep understanding of branding and marketing from my extensive experience in the entertainment industry, I have partnered with the Marketing Department to identify strategies and implement changes to mitigate loss, improve product recognition, and increase sales. This has resulted in updated marketing materials and improved branding results. I am open to conversation on how I can help your organization, utilizing my broad experience in business administration, process streamlining, project management, and stakeholder relations. leslie.brown01@gmail.com Additional Core Competencies: Data & Database Management | Document Management | Process Improvement | Account Management | Project Management | Reporting | Time Management | Research & Analysis | Proofreading & Editing | Problem-Solving | Customer Support & Relations | Quality Control | Business Administration | Training & Development | Internal & External Correspondence | Sales Administration | Staff Management | Marketing & Product Promotion | Contracts | Auditing & Compliance | Technology Platforms | Inventory Control | Cross-Functional Leadership Show less
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Tiger Electric, Inc.
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Manager, Office Administration ► Business Operations | Technology Upgrades | Online Store Start-Up
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2016 - 2019
Tiger Electric’s provides products and service for commercial, government, hospital, industrial, mining, and residential customers. As Manager of Office Administration, I facilitated and streamlined operations, instituted new technology that reduced document handling, opened an eBay company that successfully sold off excess inventory of small electrical supplies, and oversaw customer service and communications for this broad client base. Key accomplishments: ► Enhanced communications procedures, project coordination, and project management with clients and vendors, facilitating the fulfillment of hard deadlines ► Improved file integrity and reduced document handling 45% by designing and implementing a new electronic filing system with a standardized naming convention ► Spearheaded and implemented an e-commerce business, facilitating all aspects of sales, research, inventory, product descriptions, marketing, customer service, delivery, and business management, while delivering 100% in positive seller reviews ► Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records ► Reviewed and edited a new employee handbook I welcome conversation. leslie.brown01@gmail.com Additional Core Competencies: Data & Database Management | Document Management | Process Improvement | Account Management | Project Management | Reporting | Time Management | Research & Analysis | Proofreading & Editing | Problem-Solving | Customer Support & Relations | Quality Control | Business Administration | Training & Development | Internal & External Correspondence | Sales Administration | Staff Management | New System Implementation | Marketing & Product Promotion | Contracts | Auditing & Compliance | Technology Platforms | Inventory Control | Cross-Functional Leadership Show less
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20th Century Studios
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United States
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Media Production
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700 & Above Employee
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Sr. Manager, Worldwide Contract Management ► Project Management | Streamlining | Client Liaison
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2015 - 2016
As Senior Manager responsible for Worldwide Contract Management, I provided strategic leadership while overseeing all contract management, administration of product licensing, and delivery approval across assigned international territories for a broad range of products, including theatrical, library, series, direct to video, and TV movies. Always looking for opportunities to improve processes, I accelerated and streamlined digital product licensing timeframes by developing an organizational outline resulting in the creation of a new Global Platform team, which improved efficiency by 35% and ensured licensing deadlines. My Project Management and Licensing & Contract Management responsibilities included: ► Proactively liaised with clients to ensure contractual product selections and managed client requests for changes to availability dates with internal departments that included Sales, Legal, Servicing, Rights Management, and Marketing ► Identified media, territory, and language restrictions for titles included on availability lists by closely monitoring rights clearance analysis and key dates via internal systems ► Reviewed and analyzed contract terms and conditions to ensure compliance of contractual requirements ► Administrated product licensing and delivery approval for international territories ► Ensured timely and accurate delivery of contractually obligated and necessary client notifications, coordinated customer requests for additional product licensed outside of contractual obligations, and validated contractual obligations were accurately recorded in Sales system Show less
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NBCUniversal
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United States
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Entertainment Providers
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700 & Above Employee
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Domestic & International Sales Administration ► Cable & Digital Platforms
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2011 - 2015
Leveraging my broad administrative skillset and my ability to quickly learn new technologies while simultaneously applying that knowledge, I created a process that ensured the licensing of 100% of available product and achieved an increase of worldwide sales ranking by 80% across four assigned territories. During this exciting time of new and emerging communications technologies, I spearheaded and executed the launch of four global distributors, including iTunes and Google Platform, across eight assigned international territories. Seeing opportunities for systems improvement, I reviewed new staff training procedures and improved efficiency and accuracy by 45% within three months by communicating effectively, providing fundamental knowledge on industry, motivational coaching, guidance, and support. Additional Responsibilities: ► Interfaced with internal cross-functional teams concerning contractual and legal-related issues as necessary to facilitate the entry and maintenance of licensing agreements ► Researched and collaborated with internal and external departments to facilitate the timely delivery of materials; established and implemented workflow processes ► Interpreted, researched, and resolved media collisions, holdbacks, options, and clearance rights for accurate entry of contractual deal points ► Managed product licensing and delivery approval; created and disseminated legally binding notices to distributors; input, tracked, and processed licenses to enable proper billing and accurate availability data ► Developed and maintained reports for U.S. and international local release dates, territory restrictions, pricing tiers, rental wholesale pricing, and license term information for all licensed titles ► Requested and monitored pending product allocations, 3rd party approvals, and unexecuted contracts to ensure accurate and timely billing, product delivery, and budget forecasting for quarter/year end close purposes Show less
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