Experience

Tomahawk

• New Zealand
• Marketing Services
• 1 - 100 Employee

• Product Manager

  • Jan 2022 - Present

  Auckland, Auckland, New Zealand In this role, I oversee a range of digital products for the tourism industry some of which are brand new and others that are very mature. For the more mature products, I audit, ideate, and implement product improvements, re-thinking and re-freshing old offerings to better serve customers in 2022 and beyond. For the new products, I conduct market research and design products from first principles.



Go with Tourism

• New Zealand
• Government Administration
• 1 - 100 Employee

• Product Manager / Operations Manager

  • Jan 2020 - Dec 2021

  Auckland, New Zealand Adapting to the growing and ever-changing needs of the company I stepped into a multi-faceted role that covered Operations Management and Product Management. In this role I grew my passion for Product Management as I led the evolution of Go with Tourism's online Job Connector platform. As part of this product, I designed and launched the one-of-a-kind World of Tourism, a career pathway exploration tool, improved existing features such as the Right Fit Quiz, Job connector and Knowledge… Show more Adapting to the growing and ever-changing needs of the company I stepped into a multi-faceted role that covered Operations Management and Product Management. In this role I grew my passion for Product Management as I led the evolution of Go with Tourism's online Job Connector platform. As part of this product, I designed and launched the one-of-a-kind World of Tourism, a career pathway exploration tool, improved existing features such as the Right Fit Quiz, Job connector and Knowledge Hub as part of a digital relaunch. Given an existing tech stack and implementation, I had to work within technological and resource constraints.

• Business Development Manager

  • Sep 2019 - Jan 2020

  Auckland, New Zealand The tourism industry is one of the largest contributors to New Zealand's economy. Research indicates that over 40,000 jobs and skills shortages are needing to be filled in the industry by 2025. Under the guidance of the Destination AKLs 2025 strategy, Auckland’s economic development agency, Auckland Tourism, Events and Economic Development (ATEED), has set out to address the growing skills shortages facing New Zealand's tourism industry. To this end, the Go with Tourism initiative was… Show more The tourism industry is one of the largest contributors to New Zealand's economy. Research indicates that over 40,000 jobs and skills shortages are needing to be filled in the industry by 2025. Under the guidance of the Destination AKLs 2025 strategy, Auckland’s economic development agency, Auckland Tourism, Events and Economic Development (ATEED), has set out to address the growing skills shortages facing New Zealand's tourism industry. To this end, the Go with Tourism initiative was formed. Spearheaded by ATEED, the Go with Tourism initiative endeavours to challenge the negative perceptions that Kiwi's hold when considering tourism as a sustainable career option. We attract kiwis to the tourism industry, connect them to employers and create frameworks that ensure the industry thrives in a sustainable manner. Our online platform, dubbed “Tinder for tourism” by media outlet Newsroom, offers a fresh and effective approach to the hiring and recruitment process – changing perceptions for the better. As the Business Development Manager, it is my responsibility to ensure that our industry partners are making the most of our platform and working together cohesively as we create a movement towards an even more prosperous tourism industry.



Niesh

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• General Manager, Product Manager and Operations Manager

  • Dec 2016 - Aug 2019

  B:HIVE, 72 Taharoto Road, Takapuna, Auckland Niesh connects and build long-lasting relationships between students and businesses. Our client list includes STA Travel, Burger King, Nando's, Zambrero, Education NZ, ATEED, and more. Services: Student facing software, Student brand awareness and engagement campaigns for businesses, student recruitment, and social media. During my time in this role I had a variety of responsibilities: - Product Management - Graphics Design - Project Management - Operational… Show more Niesh connects and build long-lasting relationships between students and businesses. Our client list includes STA Travel, Burger King, Nando's, Zambrero, Education NZ, ATEED, and more. Services: Student facing software, Student brand awareness and engagement campaigns for businesses, student recruitment, and social media. During my time in this role I had a variety of responsibilities: - Product Management - Graphics Design - Project Management - Operational management - Business Development - Event Management - Research Show less



Bean Boy

• Chief Strategy Officer

  • Aug 2016 - Jan 2017

  As a Chief Strategy Officer, I facilitated rapid systemization and created the digital infrastructure for all B2C relations. It was also my responsibility to identify and generate high-return B2B relationships.



Escape Masters Limited

• New Zealand
• Entertainment
• 1 - 100 Employee

• Production Assistant

  • Apr 2015 - Dec 2016

  Auckland, New Zealand As a production assistant, I utilised my leadership, customer service, time management and rapid problem -solving skills to lead a small team that was tasked to provide a top quality customer experience. Other responsibilities included creative development of Escape Masters core value proposition as well as daily managerial tasks.



Young Innovators Collective

• Non-profit Organizations

• Strategic Planning Manager

  • Jan 2016 - Jun 2016

  Young Innovators Collective is a youth-for-youth network working & collaborating on projects to empower young people. We connect, support & collaborate with youth, projects & organisations that are passionate about empowering young people. As a strategic manager, I created and facilitated infrastructure that would help the organisation scale with the ultimate goal of being able to further inspire and nurture the youth.



Elite Painters

• United States
• Construction
• 1 - 100 Employee

• Painters Hand

  • Nov 2014 - Mar 2015

  Auckland, New Zealand With zero experience as a painter, I tasked myself with learning an occupation that required more manual labour. Within 4 months I had become adept enough to be sent on site to complete jobs without professional supervision. The five-month experience taught me discipline and attention to detail.



Ardent Education

• NCEA Tutor

  • 2013 - 2015

  Auckland, New Zealand As a Tutor at Ardent Education, I taught high school students in a one on one environment. The topics I covered were science (physics, biology and chemistry) and calculus. In this role, I developed the adaptability to relate to a wide range of people. After leaving Ardent Education, I was privately requested for by multiple students I had tutored in the past.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew

  • Aug 2012 - Sep 2013

  McDonald's was the first company that I worked for. As a crew member, I provided excellent customer service and adapted to work quickly but carefully in a fast paced environment. At the peak of my employment, I contributed to efforts to become the top branch in the country for average customer waiting time. As a team we reached the top position multiple times.