Dwayne Martin
IT Desktop Support Technician at Donatech Corporation- Claim this Profile
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Bio
Linda Matthies
I worked with Dwayne at HIlton Worldwide in Beverly Hills. Dwayne has always been a big help with any computer related issue. He's extremely knowledgeable, resourceful, easy-going, and always professional. No matter what the problem was, Dwayne could always be depended upon to find a solution.
Bill Space
Dwayne was my first point of contact when a technical solution was needed to solve PC or Blackberry problems. As Hilton's Lead PC Specialist, he provided superb customer service who was responsive to urgent requests, committed to problem resolution, delivered high quality / professional support with an ability to describe his technical diagnosis in understandable layman's terms. I enjoyed his sence of humor and efficient approach to his work.
Linda Matthies
I worked with Dwayne at HIlton Worldwide in Beverly Hills. Dwayne has always been a big help with any computer related issue. He's extremely knowledgeable, resourceful, easy-going, and always professional. No matter what the problem was, Dwayne could always be depended upon to find a solution.
Bill Space
Dwayne was my first point of contact when a technical solution was needed to solve PC or Blackberry problems. As Hilton's Lead PC Specialist, he provided superb customer service who was responsive to urgent requests, committed to problem resolution, delivered high quality / professional support with an ability to describe his technical diagnosis in understandable layman's terms. I enjoyed his sence of humor and efficient approach to his work.
Linda Matthies
I worked with Dwayne at HIlton Worldwide in Beverly Hills. Dwayne has always been a big help with any computer related issue. He's extremely knowledgeable, resourceful, easy-going, and always professional. No matter what the problem was, Dwayne could always be depended upon to find a solution.
Bill Space
Dwayne was my first point of contact when a technical solution was needed to solve PC or Blackberry problems. As Hilton's Lead PC Specialist, he provided superb customer service who was responsive to urgent requests, committed to problem resolution, delivered high quality / professional support with an ability to describe his technical diagnosis in understandable layman's terms. I enjoyed his sence of humor and efficient approach to his work.
Linda Matthies
I worked with Dwayne at HIlton Worldwide in Beverly Hills. Dwayne has always been a big help with any computer related issue. He's extremely knowledgeable, resourceful, easy-going, and always professional. No matter what the problem was, Dwayne could always be depended upon to find a solution.
Bill Space
Dwayne was my first point of contact when a technical solution was needed to solve PC or Blackberry problems. As Hilton's Lead PC Specialist, he provided superb customer service who was responsive to urgent requests, committed to problem resolution, delivered high quality / professional support with an ability to describe his technical diagnosis in understandable layman's terms. I enjoyed his sence of humor and efficient approach to his work.
Experience
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Donatech Corporation
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Staffing and Recruiting
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1 - 100 Employee
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IT Desktop Support Technician
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Mar 2021 - Present
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Lead
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Sep 2020 - Apr 2021
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Korn Ferry
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United States
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Business Consulting and Services
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700 & Above Employee
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Technical Support Analyst
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Apr 2012 - Apr 2020
Technical Support Analyst - North American Help Desk Technical Support Analyst - North American Help Desk
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P. Murphy & Associates, Inc.
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Technical Support Analyst
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Apr 2012 - Oct 2012
Help Desk Support Tech at KornFerry Intl site Help Desk Support Tech at KornFerry Intl site
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Desktop Deployment Tech
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Feb 2012 - Apr 2012
Desktop / Laptop Deployment - IMAC Team Desktop / Laptop Deployment - IMAC Team
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CMC-Americas, Tata Consulting
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Hilton Worldwide - Beverly Hills, CA
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PC Specialist
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Aug 2011 - Dec 2011
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Lead PC Specialist
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Feb 2000 - Dec 2011
The IT Department was also known as Hilton Systems Solutions LLC
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Lead PC Specialist
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May 1999 - Dec 2011
Lead Tech (Supervisor) – Supervise the other Techs in the department. Executive Support – Provided support for Hilton’s top executives and their assistants. PC Imaging -Network Administrator –Print Sever Administrator –Network Scanner Administrator –Blackberry / iPhone Tech
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Lead PC Specialist
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1999 - Dec 2011
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Education
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Susan Miller Dorsey HS