Jayalal (Jay) Thonour Vijayan

Senior Manager - Customer Success at Tecnotree Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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5.0

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Prashaanth Ramesh

Jay is an exceptional customer success evangelist with the ability to understand complex technical problems and communicate it in very simple, understandable terms with customers. At Skillsoft, We were partners in crime in multiple sales deals where his expertise helped us upsell and win trust. Attention to detail,immaculate presentation, moving conversations from mere tactic to strategy and accountability are traits that are second nature to him.I wish him all the best and look forward to our continued association as our careers progress.

Vijeesh Shankar

Jayalal is somebody who approaches every situation in life positively and at the same time thinks about the nuances of it. A great team builder and cheerful person. He manages his proffessional relationships pretty well.

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Credentials

  • Membership Certificate
    The Interaction Design Foundation
    Apr, 2017
    - Nov, 2024
  • Certified Organisation Development Practitioner
    Institute of Organization Development

Experience

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Senior Manager - Customer Success
      • Feb 2023 - Present

    • CSMystics.com
      • Oct 2020 - Present

      CSMystics.com is a community for CS professionals. A forum for CS professionals to gain insights in to the industry, collaborate with colleagues from CS field. Customer Success is in a unique position, connecting the business together with customers, products, and support. CSMystics.com is a place to grow the CS practice through community driven forum, where CS professionals can share their ideas, ask questions-seek inputs, and collaborate. CSMystics.com is a community for CS professionals. A forum for CS professionals to gain insights in to the industry, collaborate with colleagues from CS field. Customer Success is in a unique position, connecting the business together with customers, products, and support. CSMystics.com is a place to grow the CS practice through community driven forum, where CS professionals can share their ideas, ask questions-seek inputs, and collaborate.

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • Member
      • Jun 2020 - Present

      An open community built by and for customer success leaders. An open community built by and for customer success leaders.

Community

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