VP (Head) - Talent, Learning, Culture & OD

• Jan 2021 - Present

HR: Responsible for leadership development, managerial capability building, Organizational learning, Values and Culture building, Org. development initiatives, Day 1 induction and Org HR projects: Annual 360 process, Annual Pulse survey, Interviewing certification program & Special HR projects Capability Building: Responsible for domain, functional and managerial capability for all departments (other than academic curriculum). This includes enablement and capability building for Sales, Customer Success, Customer Support, Inside sales, Tech, Product and support functions. Framework design, learning journey design for all capability programs. Functional onboarding programs for all departments. Show less

Senior Learning and Development Specialist & Talent Management Lead

• Jun 2019 - Jan 2021

Senior member of the Learning and Development Team for Amazon India Operations. Responsible for : Designing strategy and executing the 'Manager Capability Framework' across India Operations. This includes multiple L&D offerings to build proficiency and mastery in the form of learning journeys across formats for mangers at different stages of the managerial lifecycle. Program Management of Campus Onboarding programs: Designing and executing strategy, designing and executing on engagement & learning touchpoints for each group. The programs range from short term intern programs, long term intern programs, BOLD program for intern and full time program for hires from Top-tier B -schools in India and the PATHWAYS program for experienced ISB and IIM graduates selected for accelerated development. Women Leadership Programs Top-Tier Development Programs New leader Onboarding programs Need Based OD Interventions. Show less

Lead - Masteries ¦¦ Head - Learning & Development

• Jul 2018 - Jun 2019

Worked with Founder in crafting “Hero’s Journey” at Rivigo – connecting individual’s potential to purpose of the organization by creating: ❖ Leadership Heroes: worked with the founder to design, ‘Hero's Journey’, the flagship program for enabling purpose-driven Leadership development at Rivigo. Designed three tracks for leadership, HiPos and external participants. ❖ Hiring Heroes: Designed and Facilitated Interviewer Training and Certification framework for Rivigo to ensure a high quality seamless and bias free hiring process at Rivigo. This consisted of the Hiring Heroes learning journey and Bar Raiser program for experienced interviewers to become interviewing role models for Rivigo owners. ❖ Functional Heroes: Worked with functional leaders to design & execute functional masteries to help owner’s achieve deep expertise in their areas of specialization (Sales, Technology, Product specific Operations and Product Management). ❖ Setting up L&D Team: In alignment with the vision, hired a team of L&D professionals to support all the upcoming capability development initiatives and to create a balance of skillsets and experiences. ❖ Learning technology Framework: Designed the learning technology framework to enable and support the complete learning lifecycle (design to measurement). Enabled blended learning through selection and roll-out of digital, mobile, social and learning tools. Show less

Head of Learning and Development || Associate Director

• Aug 2017 - Jul 2018

Head the learning and development function for Myntra.Com and Jabong.Com Learning Strategy for behavioral, technical and functional up-skilling of employees. Learning deployment Designing role based learning journeys Design reviews for trainings Training effectiveness & measurement Leadership Development Functional training plans and academies Design and execute vendor empanelment strategy, review and control strategy Manage L&D budgets Facilitation of enterprise learning programs People and Team management Culture Assimilation programs Performance management philosophy and training Hipo development journeys Show less

Senior Manager - Learning & Development || Leadership Development

• Aug 2016 - Aug 2017

Drive L&D Strategy: Create the L&D plan for the specified business in alignment with VSSI L&D strategy with implementation plans, training calendars, and measures for training effectiveness. Build capabilities to create a “Global center of excellence”. Effective partnering with business to build capability to deliver both short & long term. Effectively deploying a judicious blend of learning modes to address capability gaps. Training and Assessments:Facilitate annual TNA exercise for businesses. Projects/ initiatives: Drive core development programs and engagement projects for different employee segments. OD Interventions:Identify, Facilitate the rollout & anchor OD intervention within the business. Appropriate behavioural & leadership developmental interventions to build diverse & inclusive talent pipeline. Talent management & succession planning to cater to current & future organization needs. Drive Vodafone Way behaviours to build Org culture through appropriate communication , R&R programs across business verticals/ locations. Drive Employee engagement & enable HR. L&D Business Partnering & Stakeholder Management: Network with Business Heads & HRBP. to: -Drive Organization Objectives and Process adherence in partnership with Business. -Understand the Requirement Forecast training Demand. Responsible for evaluation/assessment of existing and new vendors and partner empanelment. PROJECT WORK: India SPOC - Learning management system transfer from SABA to SuccessFactors. HIPO Program - Design and Deliver on a VSSI wide HIPO program for Senior Managers Women's Leadership Program - Design and Deliver a VSSI wide program to select and develop different women manager and leader employee groups. Program Manager for the deployment for Vodafone University across 4 countries. Largest global L&D project @ Vodafone. Received award for my role in the project. Show less

Regional Leadership Development Program Manager

• Aug 2015 - Jul 2016

Responsible for the leadership development excellence centre for TRMS, Amazon. Regional responsibilities for all sites in India, China and Japan.This centre caters to the leadership development and learning and development needs of more than 2500 employees.- Design global needs analysis strategy- Design and program manage global new manager onboarding program- Create global training evaluation standard work- Facilitate training programs in Seattle, Cork, China, Japan and India.- Project management and Tactical planning for execution of global training projects.- Facilitating change management initiatives from a leadership development perspective.- Creating a Coaching Framework for TRMS. Involves benchmarking, introducing best practices, creating experiential learning modules, designing content and tracking adoption.- Content development for various training verticals within the Centre. Selecting and applying a appropriate instructional design techniques for creating content.- Designing and Conducting 'New Leader Onboarding' interventions for new Senior leaders and teams.- Performance management, coaching and employee life cycle of reportees.Hiring/Interviewing new team members. Show less

L&D Specialist

• Feb 2014 - Jul 2016

Responsible for launching the Learning and Development function for the Transaction Risk Management (TRMS) team at Amazon across all locations in India (2500 employees approx). Hired as the first Global L&D resource for this department with the aim of providing focused support to India businesses and consultative support to other international sites.Designed and Implemented customized and scalable intervention for a rapidly growing organization based on the 70-20-10 principle of learning.Projects:#Skills Audit for ICs: Designed and executed a Training needs analysis for providing top 2 training needs for 1800 employees. Managed design, operations, vendor management and reporting on this project.#Designed and Launched a comprehensive 'Manager Development Framework'​ for the department for the next 2 years.#Designed, program managed and executed 9 iterations of an Assessment Centre designed to shortlist employees for HIPO development programs and promotions. The scale of each development centre was 100+ employees. Managed the entire process from design, training, testing and execution in-house thereby saving the company several lakhs in each iteration.#Facilitation of Company wide programs for which I went through 6+ months of certification.#Created and launched a mentorship framework, a coaching framework, manager learning series, Role Model manager campaign.#Use of behavioral and personality assessments like DISC, Colors and MBTI to support HIPO managers and employees.#Content creation and vetting for all developmental programs.#Created a short-term and long-term L&D roadmap for the department.# Designed and launched a 'New Manager Onboarding"​ program which received great feedback scores.#Designed and executed Leadership and manager offsites.#Launched a "Leaders-teach-Leaders" program to tap into the in-house leadership and managerial expertise.# Carried out an org wide competency mapping exercise. Show less

Senior Specialist - Performance Consulting

• Jun 2011 - Mar 2014

Responsible for providing support for the learning & development initiatives of allocated business unit. Provide consulting on various domain, technical and behavioral trainings for the business unit and create interventions to solve specific business problems.

Senior Specialist - L&D and Staffing - Business Analytics and Research

• Jan 2010 - Jun 2011

Handle recruitment for the Business Analytics and Research business unit at Fidelity Investments. Analytics has emerged as a high-value offshore service area;with several companies already leveraging analytical and technical talent in India. Fidelity India has its own in-house Analytics and Research group to support its US business.Sourcing (IJPs, Referral programs, Vendors, Portals, Direct applications, Campus hiring, Social media), Enhancing source mix, Vendor Management, Contractor management, Reporting on various staffing metrics, Liaison and partner with the business managers to manage all hiring requirements. Manage organization wide staffing related projects such as Boomerang and Social Media hiring. Show less

HR Intern

• May 2008 - Aug 2008

Senior Associate - Information Management

• Feb 2005 - Sep 2006

Recruiter

• Sep 2004 - Feb 2005

Full time Volunteer

• Apr 2004 - Sep 2004