Ray Anthony Mirabueno
IT Commercial Applications Lead at Quotient Limited- Claim this Profile
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Bio
Thomas Todt
In my position as Sr. Manager Customer Care EMEA I had the great pleasure to work with Ray over several years as colleague and internal customer. Ray is a very thorough, committed and detail oriented person with a wide knowledge of the tools we used internally. He fully masters the used CRM (RightNow) as administrator and understands the needs of his internal customers extremely well. He has the gift to link human needs to technology. I appreciated very much his understanding of the complex European support structure and how he integrated this region into a global picture while always keeping his service oriented approach towards end-users, contact-center agents and his colleagues. It would be a pleasure to work once again with Ray. I can only highly recommend him, his way of doing business and his personality!
Dominic Kinseher
I had the pleasure to work with Ray for over 5 years. Ray is a very hardworking, conscientious and intelligent person whom I have full confidence in. Over all these years, Ray has constantly managed to come up with surprising solutions for difficult problems and implement them on time. Ray knows how to deliver outstanding results, often more than was required or expected from him. On top of this, Ray is a genuinely warmhearted person with a great sense of humor, ready to help whenever he can, even in the most stressful situations. I am convinced that Ray will be a highly valuable and successful contributor for any future employer and recommend him unreservedly.
Thomas Todt
In my position as Sr. Manager Customer Care EMEA I had the great pleasure to work with Ray over several years as colleague and internal customer. Ray is a very thorough, committed and detail oriented person with a wide knowledge of the tools we used internally. He fully masters the used CRM (RightNow) as administrator and understands the needs of his internal customers extremely well. He has the gift to link human needs to technology. I appreciated very much his understanding of the complex European support structure and how he integrated this region into a global picture while always keeping his service oriented approach towards end-users, contact-center agents and his colleagues. It would be a pleasure to work once again with Ray. I can only highly recommend him, his way of doing business and his personality!
Dominic Kinseher
I had the pleasure to work with Ray for over 5 years. Ray is a very hardworking, conscientious and intelligent person whom I have full confidence in. Over all these years, Ray has constantly managed to come up with surprising solutions for difficult problems and implement them on time. Ray knows how to deliver outstanding results, often more than was required or expected from him. On top of this, Ray is a genuinely warmhearted person with a great sense of humor, ready to help whenever he can, even in the most stressful situations. I am convinced that Ray will be a highly valuable and successful contributor for any future employer and recommend him unreservedly.
Thomas Todt
In my position as Sr. Manager Customer Care EMEA I had the great pleasure to work with Ray over several years as colleague and internal customer. Ray is a very thorough, committed and detail oriented person with a wide knowledge of the tools we used internally. He fully masters the used CRM (RightNow) as administrator and understands the needs of his internal customers extremely well. He has the gift to link human needs to technology. I appreciated very much his understanding of the complex European support structure and how he integrated this region into a global picture while always keeping his service oriented approach towards end-users, contact-center agents and his colleagues. It would be a pleasure to work once again with Ray. I can only highly recommend him, his way of doing business and his personality!
Dominic Kinseher
I had the pleasure to work with Ray for over 5 years. Ray is a very hardworking, conscientious and intelligent person whom I have full confidence in. Over all these years, Ray has constantly managed to come up with surprising solutions for difficult problems and implement them on time. Ray knows how to deliver outstanding results, often more than was required or expected from him. On top of this, Ray is a genuinely warmhearted person with a great sense of humor, ready to help whenever he can, even in the most stressful situations. I am convinced that Ray will be a highly valuable and successful contributor for any future employer and recommend him unreservedly.
Thomas Todt
In my position as Sr. Manager Customer Care EMEA I had the great pleasure to work with Ray over several years as colleague and internal customer. Ray is a very thorough, committed and detail oriented person with a wide knowledge of the tools we used internally. He fully masters the used CRM (RightNow) as administrator and understands the needs of his internal customers extremely well. He has the gift to link human needs to technology. I appreciated very much his understanding of the complex European support structure and how he integrated this region into a global picture while always keeping his service oriented approach towards end-users, contact-center agents and his colleagues. It would be a pleasure to work once again with Ray. I can only highly recommend him, his way of doing business and his personality!
Dominic Kinseher
I had the pleasure to work with Ray for over 5 years. Ray is a very hardworking, conscientious and intelligent person whom I have full confidence in. Over all these years, Ray has constantly managed to come up with surprising solutions for difficult problems and implement them on time. Ray knows how to deliver outstanding results, often more than was required or expected from him. On top of this, Ray is a genuinely warmhearted person with a great sense of humor, ready to help whenever he can, even in the most stressful situations. I am convinced that Ray will be a highly valuable and successful contributor for any future employer and recommend him unreservedly.
Experience
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AliveDx
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Switzerland
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Medical Device
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100 - 200 Employee
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IT Commercial Applications Lead
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May 2023 - Present
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Senior IT Business Analyst (Commercial Systems)
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Dec 2020 - Present
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