Director Consulting

• Oct 2023 - Present

Digital Practice Architect

• Aug 2021 - Oct 2023

Toyota Finance Australia is the country's largest automotive financier and a wholly owned subsidiary of Toyota Financial Services Corporation (TFSC) of Japan. With over 30 years’ experience in the Australian market, an extensive network of regional offices and as a leader within the worldwide business group, Toyota Finance Australia prides itself on understanding, listening to and serving customers. Toyota Finance Australia is the country's largest automotive financier and a wholly owned subsidiary of Toyota Financial Services Corporation (TFSC) of Japan. With over 30 years’ experience in the Australian market, an extensive network of regional offices and as a leader within the worldwide business group, Toyota Finance Australia prides itself on understanding, listening to and serving customers.

Solution Architect | Senior Manager | Adobe Practice Head - Australia

• Apr 2019 - Aug 2021

● Strategize: discuss technical solutions with clients/internal team and provide innovative new ideas to create a functional and attractive digital environment ● Identifies any repeating risks and initiates programs to address, engaging leadership across all necessary disciplines ● Plan and estimate delivery work, focusing on project milestones, technical resource planning (both on-shore and off-shore) and scope ● Manage the technical delivery of custom development, integrations, and data migration elements of an AEM implementation ● Successful implementation of MRM solutions for Australia’s leading chain of super-markets involving Workfront integration with Adobe DAM and Salesforce. ● Identify, manage, and track key dependencies, issues, and risks ● Create solution architecture documentation throughout the project lifecycle of the solutions ● Align technology solutions with the technical architecture, operational processes and lifecycle processes ● Leading a team of frontend & backend developers including designing/developing AEM based applications Show less

Technical Architect

• Jun 2018 - Dec 2018

Application Architect

• Nov 2017 - May 2018

Technical Architect

• Feb 2017 - Oct 2017

Solutions Architect

• Feb 2016 - Jan 2017

● Play a Techno-functional role by understanding business requirements and validate with AEM tech-nical capabilities ● Requirements gathering & elicitation (including both functional and non-functional) through facilita-tion of workshops, interviews and meetings at levels up to and including Senior Management. ● Providing technical leadership in day-to-day AEM development ● Develop technical and conceptual specifications in support of the overall application design ● Participate in architecture and design reviews for projects that require complex technical solutions ● Represent the organization in customer-facing communication pertinent to company’s technical ex-pertise on the specific platform ● Articulating technology change strategies aligned with roadmaps and recommending solutions to ena-ble Digital strategies ● Working alongside Project Managers to develop and manage project plans, scope, variations, risk, and knowledge management ● Develop and promote architectural best practices and standards ● Work with the Product Owner to prioritize the product backlog by facilitating regular prioritization meetings with the stakeholders and Operations team. ● Playing an active role in sharing best practice to promote continuous improvement. Show less

AEM Architect/Consultant

• Apr 2015 - Feb 2016

● Review and understand all assigned Statement of Work (SOW) prior to services delivery ● Support the approach and delivery scope/effort estimation/team definition of future projects ● Effectively communicate architecture and design to clients and rest of the development team ● Identify, assess and solve complex business problems through in-depth evaluation of variable factors ● Closely follow the strategic direction set by senior management when establishing near term goals ● Act independently to determine methods and procedures on new assignments ● Providing technical leadership in day-to-day AEM development ● Prepare detailed technical design for various templates, components as well as services layer Show less

Techno/Functional Consultant

• Jan 2015 - Apr 2015

● Play a Techno-functional role by understanding business requirements and validate with AEM tech-nical capabilities ● Understand the client’s existing CMS Architecture and infrastructure ● Participate in architecture and design reviews for projects that require complex technical solutions ● For package implementations, performs the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements ● Represent the organization in customer-facing communication pertinent to company’s technical ex-pertise on the specific platform ● Develop and promote architectural best practices and standards Show less

Specialist Platform

• Jan 2011 - Nov 2014

• Requirements gathering & elicitation (including both functional and non-functional) through facilitation of workshops, interviews and meetings at levels up to and including Senior Management. • Facilitated workshops, discovery sessions and breadth and depth workshops with the business end users, stake holders and operations to gather the requirements & core business values and business priorities and captured the requirements as epics and stories in JIRA. • Facilitated user story workshops and business grooming sessions with the application team. Documented user stories with narration (business/stakeholder requirement), business value, scope and acceptance criteria and facilitated story point discussions to analyze the level of effort on project specifications. • Evaluating various CMS products capabilities like Autonomy Interwoven, Adobe AEM (CQ) and executing proof of concepts for complex functionalities (like Multi Channel, Analytics, Search Management etc.) • Represents the organization in customer-facing communication pertinent to Sapient’s technical expertise on the specific platform • Develops and promote architectural best practices and standards • Participate in development stage and play role of hands on developer as and when required • Build reusable products/components which can be deployed by various project teams • Conduct training sessions for CMS products and best practices • Work as a Subject Matter Expert (SME) from CMS standpoint which involves reviewing project architecture, design documents, providing best practices and standards • Technical reviews, strategy and helping team in day to day technical issues. • Preparing procedure manuals for development and debugging process to be used as reference and for training new employees. • Installation and administration of various Enterprise Content Management Systems like Autonomy TeamSite 7.x, Autonomy LiveSite 7.x, Autonomy OpenDeploy 7.x, Adobe AEM (CQ) and setting up practice labs. Show less

Associate Project Manager

• Mar 2010 - Jan 2011

• Providing technical inputs for new project start up • Work as CMS architect for new projects (Site setup, deployment strategy etc) • Help team in day to day technical issues. Convert the information architecture from Database driven model to a XML driven site content model • Component development (Static & Dynamic) for Livesite. • Analyze the functional requirements and design document and report any discrepancies to the onsite co-coordinator • Interact with business users for timely delivery of resolutions and workarounds through critical time management, multiplexing, organization and prioritization of issues • Mentor new hires and help them with difficult customer problems • Creating an e-commerce enabled site which uses TeamSite as Web Content Management tool and LiveSiteDisplay services as presentation platform • Implementation of the artifacts identified in technical design (highly dynamic SitePublisher components, Datacapture templates, dynamic workflows, deployments using OpenDeploy etc.) using latest (7.x) Autonomy Interwoven tools (TeamSite, SitePublisher, LiveSiteDisplayServices, OpenDeploy) Show less

Senior Teamsite Consultant

• Dec 2007 - Sep 2009

• Convert the information architecture from Database driven model to a XML driven site content model • Provide Interwoven based CMS solution for managing the sites through XML Driven content • Classify and create templates for capturing the site content • Analyze the functional requirements and design document and report any discrepancies to the onsite co-coordinator • Design and implement process to integrate Teamsite with Weblogic Portal. • Developed validation and generation classes for form display and PDF generation • Design and implement workflow for static content synchronization • Interact with business users for timely delivery of resolutions and workarounds through critical time management, multiplexing, organization and prioritization of issues • Mentor new hires and help them with difficult customer problems Show less

Senior Analyst Programmer

• Apr 2006 - Nov 2007

Job Responsibilities: Responsible for streamlining production process, including building content deployment tool that allows non-technical audience to update website content Responsible for the entire Enterprise. Interact with business users for timely delivery of resolutions and workarounds through critical time management, multiplexing, organization and prioritization of issues Mentor new hires and help them with difficult customer problems Diagnose & research solutions through technical expertise & problem solving abilities Preparing procedure manuals for development and debugging process to be used as reference and for training new employees. Provided logical architecture of web pages and websites to maximize repeatable content elements and leverage Teamsite templating features. Defined requirements for DCTs and design templates and determined Teamsite directory structure. Worked with developers to determine optimal DCT structure to minimize customizations of generated pages and increase efficiency for over 1000 content providers. Defined workflow within Teamsite feature set to meet client requirements. Interacted with all levels of management to meet cross-functional needs of content. Developed information architecture based on company requirements. Environment: Interwoven Teamsite 6.5, OpenDeploy 6.0.1, Data Deploy 6.0, XML, Perl Java and Solaris 9 3. Show less

Senior Technical Engineer

• Sep 2005 - Apr 2006

Develop integrate implement and document a standard process for Tech-Support in India Interact with customers and partners for timely delivery of resolutions and workarounds through critical time management, multiplexing, organization and prioritization of issues Debug customer code and help in the design process Mentor new hires and help them with difficult customer problems Diagnose & research solutions through technical expertise & problem solving abilities Give reliable follow-throughs to ensure Service Delivery goals for the organization and on individual level for highest level of customer satisfaction Resolve complex multi site multi vendor problems by efficient project management Show less

Senior Software Engineer

• Sep 2004 - Aug 2005

Deployment of deliverables to the client through critical time management, organization and prioritization of issues Provide Estimation & Contract LOE Finalizing technical standards and providing technical guidance to the team Design, code, unit test and document application as per Client requirements Diagnose & research solutions through technical expertise & problem solving abilities Provide Deployment Support Reviewing project status, tracking % work done, effort, cost, risk and quality Participating in conducting internal assessments and performs peer reviews of work products Conduct status meetings and review meeting with Project Manager Assist the Project Manager in defect prevention activities and actively participate in process improvements Give reliable follow-throughs to ensure Service Delivery goals for the organization and on individual level for highest level of customer satisfaction Projects Handled Show less

Senior Software Engineer

• Jan 2002 - Aug 2004

Project Design & Analysis Software Development using latest technologies including Visual Basic 6.0, SQL Server 7.0 and ASP as a Team Leader and Senior Programmer. Designing of Standard operating procedures (SOP). Programming, Troubleshooting and Administration of SQL Server 7.0 Environment: .NET, SOAP 3.0, SQL Server 7.0, Cognos, Visual Interdev 6.0, Seagate Crystal Reports 8.0 Projects Handled: Strategic Enterprise Directory (SED Project Design & Analysis Software Development using latest technologies including Visual Basic 6.0, SQL Server 7.0 and ASP as a Team Leader and Senior Programmer. Designing of Standard operating procedures (SOP). Programming, Troubleshooting and Administration of SQL Server 7.0 Environment: .NET, SOAP 3.0, SQL Server 7.0, Cognos, Visual Interdev 6.0, Seagate Crystal Reports 8.0 Projects Handled: Strategic Enterprise Directory (SED

Senior Programmer

• Jan 1999 - Jul 2002