Experience

The Next Door Recovery

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Lead Case Manager

  • May 2023 - Present

  Support Case Managers working in TND Nashville Residential Treatment ServicesPrimary contact for Case Manager Services for TND NashvilleProvide support for TN-Wits system entering encounters for billing cycle.Collaborate with the Clinical Treatment Team and co-lead treatment team. Co-facilitate or lead bi-weekly Case Management meetings.Cultivate partnerships and research community resources for mental health, medical, outpatient, and transitional living programs that align with the needs of TND clients. Show less

• Case Manager

  • Mar 2022 - Present

  Provide care management services for clients, coordinating all necessary recovery and mental health care, along with associated supportive services for clients in community, as assignedEnsure timely and professional documentation to support each client interaction and coordination of services per the documentation guidelines of The Next Door, IncProvides direct evidence-based clinical services for women who have a substance use disorder and/or mental health diagnosisCollaborate with therapists, peer recovery specialists, FNP, nurses, and client assistants during weekly team meetings to discuss clients’ cases to include treatment goals, after care planning, and areas of improvement/need for growth.Coordinates the behavioral and primary care needs and develops strategies to remove barriers to wellness with the use of behavioral management techniques, crisis intervention, active listening and motivational interviewing to help patients develop better life management skills. Show less

• Client Assistant

  • Jul 2021 - Mar 2022

  Communicate with assigned medical staff the medical needs of clients and assist them is accessing care.Monitor, educate, and assist assigned clients in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan.Carry out responsibilities pertaining to the operation of the facility, including all events, activities, utilizing safety management, emergency procedures and non-violent crisis intervention.



TENNESSEE DEPARTMENT OF CHILDREN'S SERVICES

• United States
• Government Administration
• 200 - 300 Employee

• Case Manager

  • Apr 2020 - Feb 2021

  Managed support services and fostered communication among social workers, therapists, the family court system, and school settings that interfaced with client and family. Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment. Visited individuals in homes, residential facilities, and facilitated group meetings to provide information on agency services, requirements and procedures. Collected, evaluated, recorded and stored relevant documents about the client system in a secured and confidential DCS database known as TFACTS. Show less