Experience

Illumination

• United States
• Animation and Post-production
• 100 - 200 Employee

• System Engineer

  • Dec 2021 - Present



AV Squad

• United States
• Advertising Services
• 100 - 200 Employee

• System Engineer

  • Jul 2020 - Dec 2021



Milk

• United States
• Media Production
• 100 - 200 Employee

• IT Support Specialist

  • May 2019 - Mar 2020

  • Utilize Jamf to maintain and deploy new/updates software, Policies, Configuration Profiles to OSX and iOS devices• Utilized Jamf to create a workflow for deploying Rental machines for the DGTL Department• Create isolated networks/Wifi via Meraki and establish firewall rules for clients• Replace networking hardware as well as maintain Meraki environment• Test and create documents for software installation guides/KB Articles• Assist/maintain/create DR procedures and documentation• Provide Level 1-3 support for end users and clients• Utilize G Suite to maintain users, create Team Drives and regular maintenance on user profiles• Create/test environment in Azure to ascertain if key component can be migrated to Azure• Meet with department heads to verify that services in their department is operational and assist if any potential workflow changes they would like to implement. • Assess new technology that would prove viable for the company.



Arrow Fastener

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Junior Network Administrator

  • Mar 2017 - May 2019

  • Maintain our knowledge database (OneNote) with network security information • Oversee special installation instructions and IT procedural documents• Create/maintain Windows 8.1/10 Images ready for deployment• Assist in SLA/contract agreements and renewals• Maintain/update local VMWare/ server environment• Assist in maintaining DR site has current images • Handle item procurement and asset management of all new technologies purchased• Assisted in transition from our old parent company to a new parent company• Provide technical assistance and support for our employees, hands on troubleshoot and resolve problems quickly and efficiently.• Provide end users with set up, support and back up for all mobile hardware and application. • Provide VPN access within company infrastructure• Establishes and maintain communication and cooperative working relationships with local users and remote employees in order to accomplish the mutual objectives of Arrow and the IT department.• Provide support and troubleshoot all Color and B&W network printers• Maintain and recommend updates on various network and ERP contracts• Provide support for various handheld devices• Attend round table meetings related to company network contracts and all IT related responsibilities and network performance. Offer suggestions for improvements for various projects.



Singer Equipment Company

• United States
• Wholesale
• 300 - 400 Employee

• IT Technician

  • Oct 2013 - Mar 2017

  • Troubleshoot/Maintain local network and phone system• Preform beta testing for new versions of software as well as beta test updates to process changes in ERP system• Create/maintain Windows 7 Images ready for deployment• Maintain/update local VMWare/ server environment• Provide set up and mobile hardware for new hires • Update mobile applications.• Maintain IIS servers inconjuction with internal website • Monitor and maintain Executive server• Provide Help desk support for all users • Maintain system and network logs as necessary to idenifty security risk and attacks. • Provide training to all network users on network virus and attacks.



TeleManager Technologies, Inc., A Digital Pharmacist Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Intern

  • Jul 2013 - Oct 2013

  • Troubleshoot office related technology based issues• Install/troubleshoot and integrate Telemanager IVR software with Pharmacy systems• Preform beta testing for new versions of software• Update CRM with various Tech related information • Troubleshoot office related technology based issues• Install/troubleshoot and integrate Telemanager IVR software with Pharmacy systems• Preform beta testing for new versions of software• Update CRM with various Tech related information



Levi Strauss & Co.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales

  • Apr 2010 - Oct 2013

  •Assist many local and international customers.•Solve varios POS issues.•Handle/update inventory records. •Assist many local and international customers.•Solve varios POS issues.•Handle/update inventory records.



Jersey City Department of Public Works

• Grounds Clerk

  • May 2009 - Sep 2009

  •Maintain grounds•Repair various ground equipment. •Maintain grounds•Repair various ground equipment.