Experience

TherapyTravelers

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Contracts Administrator & Lead RFP Support

  • Sep 2021 - Present

  Providing insights to the leadership about current RFPs or bids from clients across the country. Assessing business growth potential of every RFPs or bid. Monitoring contract renewals of awarded RFPs and information gathering for reasons of lost bids. I also help the Contracts Team by processing outstanding contract items to be sent out to clients for review and signature.

• Marketing Specialist

  • Jul 2019 - Oct 2021

  Marketing our clinicians to potential clients in a targeted area or state. Ensures clients received information about our clinicians either via phone or email. Observing market trends in regions or territories that I was assigned with.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Aug 2018 - Jul 2019

  Supporting the Largest Online Search Engine (Google) of the world for its Products and Services. Supporting the Largest Online Search Engine (Google) of the world for its Products and Services.



Light Options Restaurant

• Graphics Artist

  • Jun 2016 - Jul 2019

  Designs information marketing materials print ads or digital. Designs information marketing materials print ads or digital.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Transition Coach

  • Sep 2015 - Aug 2018

  My function was to assist and equip the new specialists with the knowledge and necessary skills for an overall quality customer service experience. I worked with the Training Team to ensure that new hires will be endorsed on the production floor. My function was to assist and equip the new specialists with the knowledge and necessary skills for an overall quality customer service experience. I worked with the Training Team to ensure that new hires will be endorsed on the production floor.



Transcom

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Experience Expert

  • Sep 2015 - Jan 2016

  We provide technical support for Comcast customers. We provide technical support for Comcast customers.



Laguna Lake Development Authority

• Intern I.T. Office Staff

  • Jul 2013 - Feb 2014

  Fixes minor issuesof workstation computers and other devices. Scanning News about the agency's environmental efforts and activities. Fixes minor issuesof workstation computers and other devices. Scanning News about the agency's environmental efforts and activities.