Experience

Providence Bank (Missouri and Texas)

• United States
• Banking
• 1 - 100 Employee

• Universal Banker

  • May 2020 - Present



PNC

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Sep 2017 - Apr 2019

  Handle the contents of the vault: ordering, maintaining, and returning of cash to and from the branch. Provide customer service through: providing further details when issues with others arise, offering new products and services offered to match their needs Manage tellers, including hiring, training, supervision, and evaluation Provide coaching and training to employees Ensure all bank policies are followed for cash handling, operations, safety, and customer service Handle the contents of the vault: ordering, maintaining, and returning of cash to and from the branch. Provide customer service through: providing further details when issues with others arise, offering new products and services offered to match their needs Manage tellers, including hiring, training, supervision, and evaluation Provide coaching and training to employees Ensure all bank policies are followed for cash handling, operations, safety, and customer service



Landmark Bank

• United States
• Financial Services
• 100 - 200 Employee

• Bank Teller

  • Apr 2016 - Aug 2017

  -Provide account services to customers and refer customers to other bank services. -Conduct a detailed record of all customer transactions -Cross-sell bank products -Perform customer service through: answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. -Complete special requests and provide account management services. -Provide account services to customers and refer customers to other bank services. -Conduct a detailed record of all customer transactions -Cross-sell bank products -Perform customer service through: answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. -Complete special requests and provide account management services.



Lutheran Senior Services

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Facility Operations and Maintenance

  • May 2015 - Jan 2016

  -Provided costumer service for residents and prospective residents. -Maintained appearance by cutting, edging and trimming grass and shrubbery around walks, landscape beds and walls, removed fallen limbs and debris, maintained the appearance of driveways, parking lots and grounds. -Provided cold weather grounds maintenance and safety through snow shoveling and removal and spreading salt. -Performed equipment maintenance and reporting any equipment malfunctions. -Provided costumer service for residents and prospective residents. -Maintained appearance by cutting, edging and trimming grass and shrubbery around walks, landscape beds and walls, removed fallen limbs and debris, maintained the appearance of driveways, parking lots and grounds. -Provided cold weather grounds maintenance and safety through snow shoveling and removal and spreading salt. -Performed equipment maintenance and reporting any equipment malfunctions.



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• General Panera Member

  • Aug 2013 - May 2014

  -Provided customer service and food preparation -Trained and developed new employees -Engaged in inventory and procedural components of the day-to-day operation -Provided customer service and food preparation -Trained and developed new employees -Engaged in inventory and procedural components of the day-to-day operation