Anna Khachatryan

Program Manager for Microsoft at Simple Concepts
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Full professional proficiency
  • French Professional working proficiency
  • Russian Full professional proficiency
  • Armenian Native or bilingual proficiency

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Credentials

  • Nano Tips for Developing Magnetic Charisma with Shadé Zahrai
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Effective Listening
    LinkedIn
    May, 2021
    - Nov, 2024
  • Creating and Giving Business Presentations
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Certified Customer Value Optimization Specialist
    Digital Marketer
    Jul, 2016
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Sep, 2019
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Program Manager for Microsoft
      • Dec 2020 - Present

      - Managing multiple webinar, video and creative projects for Microsoft Power Platform and Sustainability teams leading to x2 increase in demand for virtual events and creative work - Establishing best practices for successful webinars, resulting in lead generation, 40% engagement rate, 90% webinar view time, 50% survey participations - Demonstrating strong pm skills in creating workback schedules, resource allocation, managing design, video production and editorial efforts - Close collaboration and daily communication with GEP leads, PMMs, webinar speakers, Marketing Operations and Social teams - Executing webinars by utilizing On24 virtual event platform and Vidyard platform Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Program Manager for Microsoft
      • Aug 2018 - Sep 2020

      - Drove complex and simultaneous projects on Azure.Microsoft.com while closely coordinating work with on site and offshore Development, design, products and engineering teams. - Used Devops/Teams/Google analytics/Adobe analytics for delivering data driven and continuously improved user experience. - Delivered engaging pages for new Azure products and updates to existing pages for Build, Ignite and other events. - Managed the IoT Pod resulting in improving web experience (11% bounce rate decrease) and engagement for IoT pages on Azure.microsoft.com/overview/iot. - Conducted a scrum training and brought scrum practices to IoT pod, pricing team and content teams. - Ran team budget and calculated estimated spent on quarterly basis. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Freelance Project Manager
      • Feb 2015 - Aug 2018

      - Performed end-to-end project management for Polling product resulting in successful release of first and following versions - Facilitated weekly sprint planning, daily stand-ups and defined sprint backlog and tracked progress across teams based in US and Easter Europe. - Led market research, communicated daily with clients, while transferring customer requirements into clear user stories - Drove talent acquisition process with result of forming highly competitive IT team in Eastern Europe Show less

    • France
    • Telecommunications
    • 700 & Above Employee
    • Retention, Loyalty and Billing Supervisor
      • Sep 2009 - Apr 2012

      - Formed and Supervised Retention, Loyalty and Billing team of 10 employees - Improved customer retention and loyalty, by organizing outbound call campaigns and constant communication with customers - Managed Invoicing, debt recovery, billing and fraud related activities resulting in on-time payments - Formed and Supervised Retention, Loyalty and Billing team of 10 employees - Improved customer retention and loyalty, by organizing outbound call campaigns and constant communication with customers - Managed Invoicing, debt recovery, billing and fraud related activities resulting in on-time payments

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project leader
      • May 2006 - Apr 2009

      - Managed IT projects of Lycos Email and new Jubii Email Products - Responsible for release management and communication between headquarters and local branch - Managed IT projects of Lycos Email and new Jubii Email Products - Responsible for release management and communication between headquarters and local branch

Education

  • French University of Armenia
    Master's degree, MBA in international business
    2006 - 2008
  • French University of Armenia
    Bachelor's degree, Management
    2002 - 2006

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