Praveen George I X
Research Analyst (CX) at W5 - Powering customer experience- Claim this Profile
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English Native or bilingual proficiency
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Malayalam Native or bilingual proficiency
Topline Score
Bio
Gokul Raghunathan
Praveen is a very creative and resourceful person.Associated with him for a few assignments of marketing and promotion.He have what it takes to be a digital marketing specialist.He was able to help the client to understand the needs,pain points and derive a strategy to get to the desired goals. If you are looking for a social media specialist,digital marketing expert and a designer,Praveen is the person .
Nengi Benstowe (MBA)
I have known Praveen for a year over the course of my MBA programme. He has proven himself to be reliable, honest and teachable. Praveen has an exceptional character and a natural leadership skills. In the course of our team projects, he proved himself to be a great team member and a good communicator. He brought value and a positive energy to the team. Praveen represented the team in one of our presentations. He is a confident speaker. He is indeed an asset where ever he finds himself.
Gokul Raghunathan
Praveen is a very creative and resourceful person.Associated with him for a few assignments of marketing and promotion.He have what it takes to be a digital marketing specialist.He was able to help the client to understand the needs,pain points and derive a strategy to get to the desired goals. If you are looking for a social media specialist,digital marketing expert and a designer,Praveen is the person .
Nengi Benstowe (MBA)
I have known Praveen for a year over the course of my MBA programme. He has proven himself to be reliable, honest and teachable. Praveen has an exceptional character and a natural leadership skills. In the course of our team projects, he proved himself to be a great team member and a good communicator. He brought value and a positive energy to the team. Praveen represented the team in one of our presentations. He is a confident speaker. He is indeed an asset where ever he finds himself.
Gokul Raghunathan
Praveen is a very creative and resourceful person.Associated with him for a few assignments of marketing and promotion.He have what it takes to be a digital marketing specialist.He was able to help the client to understand the needs,pain points and derive a strategy to get to the desired goals. If you are looking for a social media specialist,digital marketing expert and a designer,Praveen is the person .
Nengi Benstowe (MBA)
I have known Praveen for a year over the course of my MBA programme. He has proven himself to be reliable, honest and teachable. Praveen has an exceptional character and a natural leadership skills. In the course of our team projects, he proved himself to be a great team member and a good communicator. He brought value and a positive energy to the team. Praveen represented the team in one of our presentations. He is a confident speaker. He is indeed an asset where ever he finds himself.
Gokul Raghunathan
Praveen is a very creative and resourceful person.Associated with him for a few assignments of marketing and promotion.He have what it takes to be a digital marketing specialist.He was able to help the client to understand the needs,pain points and derive a strategy to get to the desired goals. If you are looking for a social media specialist,digital marketing expert and a designer,Praveen is the person .
Nengi Benstowe (MBA)
I have known Praveen for a year over the course of my MBA programme. He has proven himself to be reliable, honest and teachable. Praveen has an exceptional character and a natural leadership skills. In the course of our team projects, he proved himself to be a great team member and a good communicator. He brought value and a positive energy to the team. Praveen represented the team in one of our presentations. He is a confident speaker. He is indeed an asset where ever he finds himself.
Credentials
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Qualtrics Platform Essentials Certification
QualtricsJun, 2022- Nov, 2024 -
Database Design with SQL Server Management Studio (SSMS) - Project
CourseraSep, 2021- Nov, 2024 -
Google Data Analytics Professional
GoogleSep, 2021- Nov, 2024 -
ISO 27001:2013 - Information & data security internal auditor training
IMSMJan, 2021- Nov, 2024 -
Hierarchy Management Essential
ConfirmitAug, 2020- Nov, 2024 -
Professional Authoring Essential
ConfirmitAug, 2020- Nov, 2024 -
SmartHub Essential
ConfirmitAug, 2020- Nov, 2024 -
Survey Designer Essential
ConfirmitAug, 2020- Nov, 2024 -
Logistic Regression in R and Excel
LinkedInAug, 2019- Nov, 2024 -
Data Analytics for Business Professionals
LinkedInJul, 2019- Nov, 2024
Experience
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W5 Powering Customer Experience
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Business Consulting and Services
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1 - 100 Employee
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Research Analyst (CX)
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Jan 2019 - Present
Analysis (Confirmit) and presentation of data (Confirmit dashboard, PowerPoint, Tableau etc).Calculation and interpretation of Customer Experience metrics such as NPS, CSAT, Churn rate, Touchpoint scales etc.Interpreting quantitative data and showing the stories containedDetailed analysis of verbatim data using an analytic tool (Confirmit Genius) and drawing out the key themes and sentiment Support in scripting (Confirmit authoring, Survey designer), project management, and analysis in SAAS Confirmit.QualtricsHubspot CRMiMotion facial recognition and eye-trackingPreparation and provision of reports for clients.Project management and research participant support
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Internal Auditor (Privacy)
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Sep 2019 - Present
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Synchro
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Ireland
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Retail
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1 - 100 Employee
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Assistant Manager
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Oct 2018 - Jan 2019
Accountability for the delivery of the monthly store KPI'sEnsuring the store is fit to trade every day by tracking the highest standard of the important things; stock, cash, security, presentation, health & safety, data protection, and loss prevention.Lead and motivate the team to ensure that the store KPI's are consistently delivered.Manage day to day operations such as rotas, holiday approvals, monitoring absenteeism etc.
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Sales Consultant
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Oct 2017 - Sep 2018
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eir Ireland
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Ireland
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Telecommunications
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700 & Above Employee
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Sales Consultant
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Nov 2016 - Jul 2017
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Muthoot Securities Ltd
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India
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Financial Services
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200 - 300 Employee
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Analyst (Equity)
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May 2014 - Aug 2016
Associate firm of Muthoot.
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Stock Dealer (Equity and Commodities)
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Oct 2013 - Apr 2014
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Education
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2016 - 2017
Dublin Business School
Master of Business Administration (M.B.A.), Project Management -
2010 - 2013
Bangalore University
Bachelor of Business Management, Marketing
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