Damian Sawdy

Analyst at Ark Workplace Risk
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • English Native or bilingual proficiency

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Damian was employed at Melbourne Storm Rugby League Club from 2015-2019. During that time, he rose through the ranks, his final role being the Membership Sales Executive at the Club. He reported to me directly during his tenure at Melbourne Storm and always lead by example with everything he did. His energy and personality was infectious to the whole team around him and he consistently got the best out of his staff. No task was too much trouble and he always did more than was expected of him, always putting the team ahead of himself with a

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Credentials

  • Social Media Marketing: Strategy and Optimization
    LinkedIn
    Jun, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Analyst
      • Dec 2020 - Present

    • Fire Door Auditor
      • Sep 2020 - Dec 2020

      -Undertaking and assessing the fire safety of fire door sets in line with British standards.-Incremental business generation.-CRM management.

    • United Kingdom
    • Spectator Sports
    • 100 - 200 Employee
    • Membership and Rewards Executive
      • Aug 2019 - Oct 2020

      ⦁ Project management of the brand-new membership loyalty programme called Quins Rewards. Responsible for end-to-end management from ideation, design, development and delivery. This was successfully integrated with a high level of user engagement. ⦁ Administered inbound member queries and followed up, with accurate information. ⦁ Ownership of matchday delivery of the rewards programme, including supporter experiences, merchandise redemption and customer service. ⦁ Responsible for key seasonal membership projects, including launch and fulfilment, managing internal and external stakeholders to achieve delivery dates and to constantly improve our offering to supporters within budget.

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Membership Sales Executive
      • Nov 2016 - Jul 2019

      Responsible for the acquisition, retention, and ultimately the overall growth, of the club’s membership numbers and revenue. Key Responsibilities:-⦁ Developed successful marketing plans, using Salesforce, push SMS and tactical cold calling which achieved an increase in membership sales and retention over 4 consecutive seasons.⦁ Account managed the premium match day lounge, hosting 900+ corporate members, sponsors, and key stakeholders, by providing a corporate level of customer service, which resulted in multiple match day sell outs. ⦁ Successful management of a high-performance sale’s team, including recruitment and training of new staff in best practice for positive sales and customer service. ⦁ Contribution to the development and execution of digital marketing including website, emails, and database management. Achievements-Strong membership growth year on year- Year on year revenue growth- Overall number 1 in the NRL Clubs customer service survey

    • Membership Service Officer
      • Nov 2015 - Nov 2016

      • Assisted in the sale and distribution of memberships on game day. • Displayed Customer service, with handling of questions and queries of members and stake holders of the club• Effective communication with stake holders of the club, about club events• Researched data of competitor membership packages• Processed membership data using databases system Archtics

    • Australia
    • Retail
    • 700 & Above Employee
    • Grocery assistant
      • Nov 2009 - Nov 2016

      Groceries assistant - Successfully conducted work in a set time limited of 3 hours, which result in long term employment opportunities as well astraining in other departments. - Collaborated data of stock which help reduce work labour timeby 1 hour.Service Cashier Supervissor - Efficiently served 100+ Customers in a 5 hour shift, while displaying the highest Professionalism in customer service.Resulted in being promoted as a shift supervisor. - Operated as a shift supervisor, looking after and guiding up to10 staff members in a shift.

    • Australia
    • Hospitality
    • 100 - 200 Employee
    • Bar attendant
      • Sep 2010 - May 2015

      Professionally Severed over 5000 customer’s alcohol beverages during spring carnival, resulted in achieving longer and regularshifts.

    • Australia
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Nov 2011 - Mar 2012

Education

  • Victoria University
    Bachelor of Sport and Recreation Management / Bachelor of Bussiness, Sport and recreation management/business
    2012 - 2015
  • Keilor Downs College
    High School
    2006 - 2011

Community

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