Jackson Dirua

Senior Technical Officer at PNG University of Technology
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Contact Information
us****@****om
(386) 825-5501
Location
PG
Languages
  • English Professional working proficiency
Skills

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5.0

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Solomon Kawage

Jackson is a hard worker, who deligently brings insight and energy to the lecture room. He leads by example and commands a great respect from his peers. He is a team player, who can contribute and commit himself to get something done. Also he is flexible to abapt to different situations and can think rationally to solve problems.

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Credentials

  • Digital Citizenship
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Becoming Indistractable
    LinkedIn
    May, 2020
    - Oct, 2024
  • Windows Server 2012 R2: Configure and Manage Active Directory
    LinkedIn
    May, 2020
    - Oct, 2024
  • Ethical Hacking: Footprinting and Reconnaissance
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • Ethical Hacking: Wireless Networks
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • Ethical Hacking: Introduction to Ethical Hacking
    LinkedIn
    Aug, 2019
    - Oct, 2024
  • Networking Foundations: Networking Basics
    LinkedIn
    Apr, 2019
    - Oct, 2024
  • Becoming a Web Developer: Full Stack vs Front End
    LinkedIn
    Sep, 2016
    - Oct, 2024
  • MS Server Administration 2012 R2
    Datec PNG Limited
    Jun, 2016
    - Oct, 2024
  • BSc, Electronics and Computing
    The University of Papua New Guinea
    Apr, 2011
    - Oct, 2024
  • Safety Management Systems Certificate 1
    Air Niugini
    Apr, 2011
    - Oct, 2024
  • IT Security Awareness
    HEINEKEN
    Oct, 2016
    - Oct, 2024
  • Certificate of Completion of Security Awareness Training
    SANS Security Awareness

Experience

  • PNG University of Technology
    • Education Management
    • 200 - 300 Employee
    • Senior Technical Officer
      • Nov 2019 - Present

      1. Network/Communication Support a. WLAN/LAN support – troubleshoot connectivity, static IP configuration, etc. b. ISPs (Telikom/Digicel) 3/4G services for mobile connectivity of the lecturers. c. Office printer setup and configuration plus user support d. Assisting University’s ICTS services when request – w/LAN cabling and configuration e. MS Outlook-Gmail configuration on PC 2. Hardware Support a. UPS support – UPS battery replacement, battery bank building, etc. b. Laptop/Desktop – Electronic troubleshooting, chip level repair c. Printers and other peripherals electronic repair and parts replacement d. PC building for engineering modeling and data processing. 3. Software Support a. MS Office and other standalone windows application installation b. Assisting lectures to setup audio-visual classrooms/meetings using Zoom, and sometimes TeamViewer for remote support c. Assisting lecturers to use Google Classroom and Moodle d. Assist students with engineering tools such as Solid Works and Math Works. 4. Others a. Sourcing parts and ICT consumables, working closely with university’s account and venders (Datec, Digicel, Telikom, Digitech, online, etc.) b. Assist lectures with mobile phone use and applications c. Assist other technical staff with other department required tasks

  • The HEINEKEN Company
    • Netherlands
    • Food and Beverage Services
    • 700 & Above Employee
    • Network Support, SBP Lae PNG
      • Apr 2016 - May 2019

      1. Network/Communication Support a. LAN, WLAN, Routers and Switches (HP/Cisco/Ubiquity devices) b. Cabling, Cat5e/6,Fiber Optics splicing, testing , terminations, c. PABX and telephony system support d. Installation of VSAT e. UPS and HVAC system support f. Link performance monitoring/troubleshooting using Netflow/Solarwinds/ ICMP debugging tools 2. Computer Support a. Desktop building b. Desktop application (MS Office)/OS support d. MS Outlook (exchange/Office365) support e. Android MS Intune support f. User guides write up and training for new systems 3. Server Support a. MS Server 2003/2008/2012 (R2) Support b. Disk Management, Array configs c. HP Data Protector, maintaining backup system d. Active Directory/SCCM Support e. Antivirus (SEP) definition and windows patch management f. Able Bioplus Support 3. Vendor Management a. Liaising/sourcing of tools/consumables/skills from vendors (Datec, Daltron, Digicel, Telikom etc) b. Maintaining department inventory and warranty of purchases. c. Using ERP systems (JDE) for ICT related purchases 4. Personal a. Establishing ICT best practices and compliancy b. Member of Toastmasters International ((ID: 07187994) and support involvement within the organisation c. Involvement of SWAT (Safety Walk And Talk) team, and engaging contractors with PTW and JSA (WAH) compliance checks, a safety first approach. d. Effective communication and time management to work smart.

  • MasterSystem Technologies PNG Ltd
    • Lae
    • IT Support Specialist
      • Jul 2014 - Mar 2016

      1. PC building 2. MS Office Application support 3. Network Printing 4. Mobile devices 5. Email support 6. Network (LAN) design/implementation both cabling/wireless 7. NAS configuration 8. Suppliers liaison (Digicel/Able Computing Datec/TE PNG, etc) 9. Software/Hardware support 10. Surveillance IP cameras 1. PC building 2. MS Office Application support 3. Network Printing 4. Mobile devices 5. Email support 6. Network (LAN) design/implementation both cabling/wireless 7. NAS configuration 8. Suppliers liaison (Digicel/Able Computing Datec/TE PNG, etc) 9. Software/Hardware support 10. Surveillance IP cameras

  • Northbuild Construction
    • Australia
    • Construction
    • 1 - 100 Employee
    • ICT Support
      • Dec 2013 - May 2014

      1. Network Support; troubleshoot, helpdesk. 2. Graphic; competent with Macromedia, Photoshop. 3. Hardware/Software; installation, upgrade, update, repair. 4. CCTV installation and monitoring 5. IP Telephony. 1. Network Support; troubleshoot, helpdesk. 2. Graphic; competent with Macromedia, Photoshop. 3. Hardware/Software; installation, upgrade, update, repair. 4. CCTV installation and monitoring 5. IP Telephony.

  • CDS
    • Madang, PNG
    • ICT Instructor
      • Jun 2012 - Oct 2013

      Instructor to all ICT courses including Database, Networking Office Applications and Internet technologies. Instructor to all ICT courses including Database, Networking Office Applications and Internet technologies.

  • Air Niugini
    • Papua New Guinea
    • Airlines and Aviation
    • 700 & Above Employee
    • Crew Controller
      • Mar 2011 - Mar 2012

      A 24-hour shift operation that maintain all flight crew and aircraft performance on a timely manner. We use Geneva for crew management and Sateelite/GPS systems to monitor aircraft. A 24-hour shift operation that maintain all flight crew and aircraft performance on a timely manner. We use Geneva for crew management and Sateelite/GPS systems to monitor aircraft.

Education

  • University of Papua New Guinea
    BSc. Physics, Electronics and Computing
    2006 - 2011

Community

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