Mark Shields
IT Manager at Sky Factory- Claim this Profile
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Topline Score
Bio
Alexander Jamieson
From a dynamic combination of technical chops and a variety of soft skills, Mark brings great upside and value to the business. With a breadth of legacy and cloud computing foundational skills, Mark can quickly pick up, analyze, and recommend solutions to successfully complete any given problem or task. In today's world, businesses need to pivot quickly to capture markets and Mark has learned to not only apply his resiliency to fast paced changes, but to also pivot his knowledge to continue to provide value of service to the business. I am grateful for Mark's calm, confident, and eloquent poise over the years as it has promoted stability and a voice of reason within many projects and teams that Mark has managed or led. It has a been an honour and privilege to be a part of his successful career story.
Jim McCurdy
I have had the privilege of seeing Mark's professional progression from PC Technician to a solid Systems Administrator. Mark has a keen ability to learn new technologies, and is a conscientious employee who is always balancing what can be done versus what should be done. Mark has significant raw ability, and a unique perspective which has allowed him to develop, and continue to develop highly valued skills. Mark is a positive addition to any technology team.
Alexander Jamieson
From a dynamic combination of technical chops and a variety of soft skills, Mark brings great upside and value to the business. With a breadth of legacy and cloud computing foundational skills, Mark can quickly pick up, analyze, and recommend solutions to successfully complete any given problem or task. In today's world, businesses need to pivot quickly to capture markets and Mark has learned to not only apply his resiliency to fast paced changes, but to also pivot his knowledge to continue to provide value of service to the business. I am grateful for Mark's calm, confident, and eloquent poise over the years as it has promoted stability and a voice of reason within many projects and teams that Mark has managed or led. It has a been an honour and privilege to be a part of his successful career story.
Jim McCurdy
I have had the privilege of seeing Mark's professional progression from PC Technician to a solid Systems Administrator. Mark has a keen ability to learn new technologies, and is a conscientious employee who is always balancing what can be done versus what should be done. Mark has significant raw ability, and a unique perspective which has allowed him to develop, and continue to develop highly valued skills. Mark is a positive addition to any technology team.
Alexander Jamieson
From a dynamic combination of technical chops and a variety of soft skills, Mark brings great upside and value to the business. With a breadth of legacy and cloud computing foundational skills, Mark can quickly pick up, analyze, and recommend solutions to successfully complete any given problem or task. In today's world, businesses need to pivot quickly to capture markets and Mark has learned to not only apply his resiliency to fast paced changes, but to also pivot his knowledge to continue to provide value of service to the business. I am grateful for Mark's calm, confident, and eloquent poise over the years as it has promoted stability and a voice of reason within many projects and teams that Mark has managed or led. It has a been an honour and privilege to be a part of his successful career story.
Jim McCurdy
I have had the privilege of seeing Mark's professional progression from PC Technician to a solid Systems Administrator. Mark has a keen ability to learn new technologies, and is a conscientious employee who is always balancing what can be done versus what should be done. Mark has significant raw ability, and a unique perspective which has allowed him to develop, and continue to develop highly valued skills. Mark is a positive addition to any technology team.
Alexander Jamieson
From a dynamic combination of technical chops and a variety of soft skills, Mark brings great upside and value to the business. With a breadth of legacy and cloud computing foundational skills, Mark can quickly pick up, analyze, and recommend solutions to successfully complete any given problem or task. In today's world, businesses need to pivot quickly to capture markets and Mark has learned to not only apply his resiliency to fast paced changes, but to also pivot his knowledge to continue to provide value of service to the business. I am grateful for Mark's calm, confident, and eloquent poise over the years as it has promoted stability and a voice of reason within many projects and teams that Mark has managed or led. It has a been an honour and privilege to be a part of his successful career story.
Jim McCurdy
I have had the privilege of seeing Mark's professional progression from PC Technician to a solid Systems Administrator. Mark has a keen ability to learn new technologies, and is a conscientious employee who is always balancing what can be done versus what should be done. Mark has significant raw ability, and a unique perspective which has allowed him to develop, and continue to develop highly valued skills. Mark is a positive addition to any technology team.
Credentials
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Unifi Network Specialist
Ubiquiti Inc.Aug, 2022- Nov, 2024 -
IBM Cloud Essentials
IBMNov, 2019- Nov, 2024 -
IBM Agile Explorer
IBMJun, 2019- Nov, 2024 -
IBM Blockchain Essentials
IBMJun, 2019- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Oct, 2020- Nov, 2024
Experience
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Sky Factory
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United States
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Design Services
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1 - 100 Employee
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IT Manager
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Sep 2021 - Present
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World Insurance Associates LLC
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United States
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Insurance
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400 - 500 Employee
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Sr. Acquisition Support Technician
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Apr 2021 - Sep 2021
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Solutions Engineer
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2019 - Jun 2020
Working to delight multiple clients organizationally by designing, planning, and implementing systems new and refreshed. Manage multiple projects and requests while giving input to forecasting resource needs and usage. Continually update processes and documentation.• Engaged vendors and clients, reducing time from 4 weeks to 15 days between procurement and receipt of hardware across multiple data centers through collaboration, analysis, and identification of communication lag and software interoperability.• Collaboratively designed hardened systems for legacy clients to lift and shift to an updated and more secure environment while providing a seamless transition.
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Team Lead, Platforms
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2016 - 2019
Improved Server Creation Process Build flow and utilized a mix of Lean and Agile methodologies across a matrix of multiple teams to deliver systems on time as promised, while communicating those metrics through management's chain of command.• Hosted daily scrums and huddles, sharing and contextualizing process metrics.• Brainstormed with clients and production managers with success in identifying and removing resource bottlenecks daily.• Reduced VM delivery time from 30 days to 15 days through continual process improvement and innovation.
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Senior Unix / Linux System Engineer
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2014 - 2016
• Daily responsibilities of mid to high-level OS administration and technical project management, engineering solutions, and working towards a leaner, more agile process and environment.• Moved multiple critical legacy server architectures and information from SLES and AIX to RHEL systems over a 6-month span, staying within client contractual needs and ultimately leading to contract renewal.
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Senior Linux Administrator
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2013 - 2014
Delivered steady-state support for client's AIX, Unix, and Linux environments, and acted as technical lead for OS patching across Unix, middleware, and Oracle database teams. •Led Unix / Linux server migration and transformation project teams tasked with moving a client's 350+ server environment to a co-located data center within scope. Delivered steady-state support for client's AIX, Unix, and Linux environments, and acted as technical lead for OS patching across Unix, middleware, and Oracle database teams. •Led Unix / Linux server migration and transformation project teams tasked with moving a client's 350+ server environment to a co-located data center within scope.
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ACT
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United States
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Education Administration Programs
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700 & Above Employee
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Unix Linux Administrator
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2007 - 2013
Design, deploy, and proactively maintain Unix and Linux systems(AIX and RedHat) leveraging Satellite, Kickstart, and VMWare virtualization software and best practices. Dedicated back end engineering and support for internal Nagios and CheckMK monitoring.Provide tertiary support for Splunk and OSSEC.
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PC Tech
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2005 - 2007
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Education
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2013 - 2014
The University of Iowa
Management Information Systems, Business Analytics -
2008 - 2013
Kirkwood Community College
Associate of Science (AS), Computer Information Systems -
1992 - 1996
Fort Madison Senior High School
Diploma, General Studies
Community
