Senior Software Engineer

• Sep 2022 - Present

-Developed and supported SasaPay's powerful Wallet as a Service(WAAS) API.-Developed and supported SasaPay payments and collections APIs(C2B,B2C and B2B).-Maintained and updated the SasaPay Developers portal and API documentation.-Carried out API integrations between SasaPay APIs and partner systems to ensure interoperability between the two sides.-Provided technical support for the seamless onboarding of the clients to the SasaPay ecosystem.-Always wrote quality clean tested code. Show less

Software Engineer

• Dec 2021 - Sep 2022

-Developed and supported SasaPay's powerful Wallet as a Service(WAAS) API.-Developed and supported SasaPay payments and collections APIs(C2B,B2C and B2B).-Maintained and updated the SasaPay Developers portal and API documentation.-Carried out API integrations between SasaPay APIs and partner systems to ensure interoperability between the two sides.-Provided technical support for the seamless onboarding of the clients to the SasaPay ecosystem.-Always wrote quality clean tested code. Show less

Quality Analyst

• May 2021 - Oct 2021

-Analyzing and checking images annotated by agents against quality rubrics to ensure the work done meets clients’ quality and expectations. -Writing daily reports about agents’ progress, problems experienced and how to solve them. -Giving feedback to agents about how they are doing and what they need to improve. -Tracking agents’ progress by looking at their TPT, throughput and their rejection rates. -Analyzing and checking images annotated by agents against quality rubrics to ensure the work done meets clients’ quality and expectations. -Writing daily reports about agents’ progress, problems experienced and how to solve them. -Giving feedback to agents about how they are doing and what they need to improve. -Tracking agents’ progress by looking at their TPT, throughput and their rejection rates.

Data Specialist

• Jun 2018 - Mar 2021

-Preparing source data for computer entry and analysis by compiling and sorting information; establishing entry priorities. -Entry of client and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to format. -Handle client and account source records by reassessing data for imperfections; settling discrepancies by utilizing standard procedures. -Confirm account and customer information that was entered and correct, evaluate, delete and re-enter information when it is incomplete or when clearing out files to get rid of duplication. -Contribute to team effort by accomplishing related results as needed. -Filling of indexed documents as indexed for easy retrieval. Show less

Graduate Trainee

• Jul 2019 - Jun 2020