Lúdwich Maartens
Head of Data Engineering at Quintessence- Claim this Profile
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English Native or bilingual proficiency
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Afrikaans Native or bilingual proficiency
Topline Score
Bio
Kerry-Anne Long
Ludwich is a highly capable individual who is very adept at managing his team and addressing issues efficiently and professionally. He has a strong sense of ownership which is refreshing and takes pride in assisting myself and others wherever possible in order to find solutions to ongoing issues and ensuring measures are put into place to prevent re-occurrence and improve service delivery. He has a strong understanding or the Incident Management process and has been a valuable asset not only to myself but also to our customers, ensuring a smooth delivery of service and a quick turn around in terms of problem solving. Overall he is diligent in his approach and a true pleasure to work with.
Mark Baker
Ludwich is a vastly capable manager. His high emotional intelligence is apparent in his unique ability to deal with people and move them towards outcomes which otherwise would not have happened. He has an extraordinary capacity for weighing up the options in a given situation and making quick and effective decisions based on evidence. He is a born leader and his humility in his leadership approach causes others to willingly follow. Ludwich can help any group of individuals to achieve far more than they would have without his involvement. I would consider people fortunate to have him as their manager.
Kerry-Anne Long
Ludwich is a highly capable individual who is very adept at managing his team and addressing issues efficiently and professionally. He has a strong sense of ownership which is refreshing and takes pride in assisting myself and others wherever possible in order to find solutions to ongoing issues and ensuring measures are put into place to prevent re-occurrence and improve service delivery. He has a strong understanding or the Incident Management process and has been a valuable asset not only to myself but also to our customers, ensuring a smooth delivery of service and a quick turn around in terms of problem solving. Overall he is diligent in his approach and a true pleasure to work with.
Mark Baker
Ludwich is a vastly capable manager. His high emotional intelligence is apparent in his unique ability to deal with people and move them towards outcomes which otherwise would not have happened. He has an extraordinary capacity for weighing up the options in a given situation and making quick and effective decisions based on evidence. He is a born leader and his humility in his leadership approach causes others to willingly follow. Ludwich can help any group of individuals to achieve far more than they would have without his involvement. I would consider people fortunate to have him as their manager.
Kerry-Anne Long
Ludwich is a highly capable individual who is very adept at managing his team and addressing issues efficiently and professionally. He has a strong sense of ownership which is refreshing and takes pride in assisting myself and others wherever possible in order to find solutions to ongoing issues and ensuring measures are put into place to prevent re-occurrence and improve service delivery. He has a strong understanding or the Incident Management process and has been a valuable asset not only to myself but also to our customers, ensuring a smooth delivery of service and a quick turn around in terms of problem solving. Overall he is diligent in his approach and a true pleasure to work with.
Mark Baker
Ludwich is a vastly capable manager. His high emotional intelligence is apparent in his unique ability to deal with people and move them towards outcomes which otherwise would not have happened. He has an extraordinary capacity for weighing up the options in a given situation and making quick and effective decisions based on evidence. He is a born leader and his humility in his leadership approach causes others to willingly follow. Ludwich can help any group of individuals to achieve far more than they would have without his involvement. I would consider people fortunate to have him as their manager.
Kerry-Anne Long
Ludwich is a highly capable individual who is very adept at managing his team and addressing issues efficiently and professionally. He has a strong sense of ownership which is refreshing and takes pride in assisting myself and others wherever possible in order to find solutions to ongoing issues and ensuring measures are put into place to prevent re-occurrence and improve service delivery. He has a strong understanding or the Incident Management process and has been a valuable asset not only to myself but also to our customers, ensuring a smooth delivery of service and a quick turn around in terms of problem solving. Overall he is diligent in his approach and a true pleasure to work with.
Mark Baker
Ludwich is a vastly capable manager. His high emotional intelligence is apparent in his unique ability to deal with people and move them towards outcomes which otherwise would not have happened. He has an extraordinary capacity for weighing up the options in a given situation and making quick and effective decisions based on evidence. He is a born leader and his humility in his leadership approach causes others to willingly follow. Ludwich can help any group of individuals to achieve far more than they would have without his involvement. I would consider people fortunate to have him as their manager.
Experience
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Quintessence
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South Africa
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Software Development
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1 - 100 Employee
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Head of Data Engineering
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Oct 2021 - Present
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Head of Client Implementation and Support
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Apr 2020 - Nov 2021
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WNS
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Group Manager - IT
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Aug 2019 - Mar 2020
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Computacenter
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United Kingdom
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Information Technology & Services
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700 & Above Employee
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IT Manager
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Mar 2017 - Aug 2019
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Wintel Team Leader
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May 2011 - Mar 2017
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HP
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Wintel Team Leader
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Jan 2010 - Apr 2011
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Operations Manager
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Jan 2009 - Dec 2009
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Problem Manager
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Jan 2007 - Dec 2008
Implementation of Service Management as per ITIL best practicesCoordinating permanent resolution of errors in the IT environmentAnalyse trends to identify errorsConducting RCA (Post Mortem) Meetings to identify root cause.Updating procedures and documents Implementation of Service Management as per ITIL best practicesCoordinating permanent resolution of errors in the IT environmentAnalyse trends to identify errorsConducting RCA (Post Mortem) Meetings to identify root cause.Updating procedures and documents
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Datacentrix
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Desktop, Server, Domain, Project Management
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Dec 2004 - Dec 2006
Domain administration (Windows 2000 / 2003)Server SupportAuto installing applications (VB Script, Kix, .msi)Enforcing global IT policiesManaging perception and expectation of usersCoordinate initiation of new projectsManaging perception of usersManaging projects outside of operational scopeUpdating procedures and documents
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Service Level coordinator
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Jan 2006 - Nov 2006
Enforcing global IT policiesManaging perception and expectation of usersCoordinate 3rd party supportCoordinate initiation of new projectsManaging perception of usersManaging projects outside of operational scopeUpdating procedures and documentsService Desk Coach
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Desktop Support
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Feb 2003 - Nov 2004
Updating procedures and documentsTelephonic and face to face Desktop Support and Help Desk operatorHardware and software supportComputer audits Updating procedures and documentsTelephonic and face to face Desktop Support and Help Desk operatorHardware and software supportComputer audits
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Education
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2014 - 2014
University of Cape Town
Post Graduate diploma in Business Administration -
2008 - 2008
Cape Peninsula University of Technology
Bachelor of Technology (B.Tech.), Information Technology Management -
2000 - 2003
Cape Peninsula University of Technology
National Diploma, Information Technology -
2007 - 2007
Foster Melliar
ITIL Foundation -
2006 - 2006
Snaptek
Prince2 Fundamentals
Community
