Elise Stevens

Go-to-Market Lead at TotalEnergies Power & Gas Belgium
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Contact Information
us****@****om
(386) 825-5501
Location
Liège, Walloon Region, Belgium, BE
Languages
  • French Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • PAPI
    Cubiks
    Jul, 2020
    - Oct, 2024
  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Oct, 2019
    - Oct, 2024
  • PRINCE2 Agile® Practitioner Certificate in Agile Project Management
    AXELOS Global Best Practice
    Oct, 2019
    - Oct, 2024
  • TOEFL 109/120
    The TOEFL® test

Experience

  • TotalEnergies Power & Gas Belgium
    • Belgium
    • Utilities
    • 100 - 200 Employee
    • Go-to-Market Lead
      • Aug 2021 - Present

      As a Go-To-Marketer at TotalEnergies, I contribute to the commercialization of energy solutions and collaborate with cross-functional teams and external partners. My responsibilities include developing a robust Go-To-Market strategy, initiating commercial initiatives, ensuring seamless communication, and forming external partnerships. Notably, I led the successful rebranding program of Lampiris into TotalEnergies and actively contributed to the launch of a new product portfolio, and execution of campaigns to support customers during the energy crisis. Show less

    • Customer Care Coordinator
      • Nov 2020 - Jul 2021

      As a Retention & Move Coordinator, I successfully led front office teams, optimized campaigns, and significantly improved the customer save rate within the Operations & Care department. I developed expertise in monitoring performance indicators (CSAT & churn rate), implementing effective operating models, and providing comprehensive training to enhance the skills of customer care advisors. My proficiency in reporting, collaboration, and leveraging Salesforce has also allowed me to actively contribute to digitalization initiatives. Show less

    • HR Business Partner
      • Mar 2017 - Oct 2020

      As an experienced HR Business Partner, I fostered collaborative relationships with HR and department leaders, ensuring effective communication and alignment. I played a crucial role in end-to-end recruitment, sourcing candidates and managing contract signing. Additionally, I actively contributed to internal communication initiatives, fostering engagement and disseminating messages. Furthermore, I collaborated on HR aspects of post-merger integration, successfully merging cultures, processes, and practices. Show less

    • HR Assistant
      • Sep 2016 - Feb 2017

      As an HR Assistant, I provided essential support to the HR team, handling various HR operational and administrative tasks. I successfully managed employee onboarding, documentation, and HR system maintenance. Additionally, I served as the executive assistant to the CEO, facilitating smooth communication and providing high-level administrative assistance.

Education

  • KU Leuven
    Master's degree in Management, Cum Laude
    2014 - 2016
  • KU Leuven
    Bachelor's degree in Political Sciences and Sociology
    2011 - 2015
  • Leeuwenborgh Maastricht
    VWO Economie en Maatschappij
    2010 - 2011
  • Bernard Lievegoed Vrije School Maastricht
    VWO Economie en Maatschappij
    2004 - 2010

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