Conference Services Manager

• Sep 2023 - Present

Administrative Manager

• Mar 2022 - Aug 2023

Create administrative processes for plumbing contractor start-up, now with $40M+ in contracts and 25 employees Provide project management support for multiple multi-family construction projects, including liaising with general contractors, acquiring permits and proper licensing, scheduling inspections, establishing a warranty program, and field team communication Manage all incoming inquiries through setting up a website, establishing answering service, and setting up company domain and employee emails Show less

Sales Representative

• Oct 2020 - Jan 2022

▪ Independent contractor for financial services company working with public school teachers to manage their 403(b) accounts and existing account transfers into new products ▪ Extensive training of SmartOffice and proprietary software and processes of GLP, VOYA, and National Life Group ▪ State-certified life insurance producer ▪ Independent contractor for financial services company working with public school teachers to manage their 403(b) accounts and existing account transfers into new products ▪ Extensive training of SmartOffice and proprietary software and processes of GLP, VOYA, and National Life Group ▪ State-certified life insurance producer

Event Sales Manager

• Jan 2020 - Jun 2020

▪ Manage all event sales for parties over 15 at Troy, Baltimore, MD, and Woodbridge, NJ restaurant locations ▪ Provide impeccable guest service and event management ▪ Lead generation, CRM software, contract creation, and constant communication with contracted party ▪ Manage all event sales for parties over 15 at Troy, Baltimore, MD, and Woodbridge, NJ restaurant locations ▪ Provide impeccable guest service and event management ▪ Lead generation, CRM software, contract creation, and constant communication with contracted party

Venue Coordinator

• Feb 2018 - Jan 2020

White Glove is a business growth hub where professionals all across the United States and Canada can come to one place for everything they need to grow and thrive. The company offers two core programs: Triple Guaranteed Seminars and White Glove Social Connect™. As the pioneer of a 100% done-for-you, turn-key, risk-free, triple guaranteed seminar planning and marketing program, White Glove helps clients grow their business through educational seminars. White Glove Social Connect ™ is the first client and prospect nurturing program that combines machine learning and human oversight to automate branded content from credible news sources to clients’ social media channels and email subscribers – resulting in improved client retention and more referrals and leads. White Glove also partners with a variety of industry experts to offer essential services to clients, including practice management, presentation and digital marketing training, financial education, content and websites and additional nurturing programs. For more information, visit www.whiteglove.com or call 844-949-9497. Show less

Event Manager

• Sep 2017 - Feb 2018

Event management for the Midwest’s premier off-premise catering company Event management for the Midwest’s premier off-premise catering company

Advertising Sales Representative

• Mar 2017 - Dec 2017

• Responsible for selling advertising for Detroit Symphony Orchestra Performance magazine, Detroit Symphony Orchestra Neighborhood Concert Program Guide, Michigan Opera Theatre Bravo magazine, and CMSDetroit Concert Program Guide, all published by Echo Publications • Personal contact with potential advertisers in Metro Detroit area, focusing on their commitment to the arts and community at large • Communicate benefits of advertising in program guide magazines, negotiate rates, and execute contracts • Keep meticulous records of client contact and sales tracking Show less

Advancement Events and Stewardship Officer

• Dec 2015 - 2016

• Devising and managing master calendar of Patron Advancement events • Constructing unique and compelling loyalty events and benefits for Governing Members (donors $2.5K+) including a comprehensive season long events calendar that highlights musicians in donor homes, a season kickoff event, lecture series and various other activities • Planning intimate dinners with the Music Director, guest artists, and DSO Musicians pre and post-concert for Gabrilowitsch Society members (donors $10K+), other major donors and prospects. • Research event ideas, venues, and potential panelists and speakers • Contributing to publications, print materials, and the website to promote DSO Advancement events and programming • Coordinating stewardship of major campaign gifts with the oneDSO Campaign Director • Developing meaningful relationships with the DSO Musicians and artistic staff to ensure participation in advancement events • Creating individually focused experiences for key donors around important life events Show less

Event Manager

• Oct 2015 - 2016

-Execution of weddings, corporate and social events in downtown Detroit -Management of banquet staff and ensuring high standard of service -Coordinating all vendor services -Continuing a long legacy of flawless events in multiple level venues -Execution of weddings, corporate and social events in downtown Detroit -Management of banquet staff and ensuring high standard of service -Coordinating all vendor services -Continuing a long legacy of flawless events in multiple level venues

Wedding Sales Associate

• Jul 2015 - Oct 2015

Promote, sell and coordinate wedding market segment in group sales department at resort on Lake Michigan, with 4 hotels, condos, private homes, multiple venues and 1 mile of beachfront Achieve personal and team goal quotas and Sales Force objectives Maintain accurate, detailed files for existing and prospective guests Provide accurate weekly sales reports, including outgoing sales, revenue and room nights Attend pre-event meeting with client to introduce day-of coordinator Proficient use of software including RDP, Delphi, Abacus, Microsoft Office Suite Show less

Events and Marketing Manager

• Oct 2014 - Jun 2015

-On-site contact for all weddings, meetings and events at The Leland Lodge, an 18-room lodge with 3 onsite cottages, 2 dining outlets and multiple event spaces in historic Fishtown -Initial client contact, including setting budgets, menu planning, contract writing and logistics -Creation of Banquet Event Orders and Resumes, timely distribution to all department heads -Maintenance of detailed files, notes, records and trace systems to ensure seamless event communication -Construction and design of events and physical spaces -Supervision and management of Front of House employees -Assisting in creation and management of advertising campaigns and accounts, including TheKnot.com, Resortsandlodges.com, MyNorthMedia and other various local agencies -Providing guests with unparalleled service and unforgettable experiences Show less

Hearth and Vine

• Aug 2013 - Oct 2014

Restaurant service and events at Hearth and Vine on Black Star Farms property, serving food, wine, cocktails and spirits. Farm to table cuisine, farm raised meats, housemade baked goods and desserts. Black Star Farms and Grand Traverse Distillery product knowledge.

Food Service and Events

• 2013 - 2014

Events for award-winning inn, farm and winery in Leelanau County. Assisting in planning and logistics, executing setup for weddings, meetings and events up to 160 people, and creating a warm and inviting atmosphere. Also creating table and room designs for multiple venues within the farm and newly renovated barn space. Maintaining reputation of excellence and exclusive B&B experience.

Wine Tasting and Sales

• Jan 2014 - Jun 2014

Wine tasting and retail sales for unique Black Star Farms wine bar/retail space, located in the Village at Grand Traverse Commons, a former state asylum and the largest historical redevelopment in the country. Executing superb service of wine and spirits tasting and small plates. Providing extensive knowledge of BSF wines and Grand Traverse Distillery products. Educating public on winemaking and distilling. Also managing a Farmer's Market booth on Saturdays, selling baked goods and farm-made products, and promoting all the various operations of Black Star Farms. Show less

Bartender/Server

• Feb 2013 - Aug 2013

Gained extensive knowledge in mixology, menu items, and wine. Provided excellent service, educated guests on food and wine, and tended bar with the utmost professionalism. Gained extensive knowledge in mixology, menu items, and wine. Provided excellent service, educated guests on food and wine, and tended bar with the utmost professionalism.

Hostess

• May 2010 - Mar 2011

Hostess for fine dining outlet, Aerie Restaurant and Lounge. First point of contact for restaurant, including all communications for reservations and large parties. Provided exceptional service for guests. Hostess for fine dining outlet, Aerie Restaurant and Lounge. First point of contact for restaurant, including all communications for reservations and large parties. Provided exceptional service for guests.

Naturalist

• Oct 2009 - Apr 2010

Camp counselor for school groups, taught ecological classes in a wilderness setting, provided guidance and education to school age children, including conservation. Camp counselor for school groups, taught ecological classes in a wilderness setting, provided guidance and education to school age children, including conservation.

MyCompanyOffer Representative

• Apr 2006 - Apr 2009

Ticket sales and customer service for an employee benefit program for Detroit Pistons and top-rated entertainment venues. Ticket sales and customer service for an employee benefit program for Detroit Pistons and top-rated entertainment venues.