rick W.
Primary Quality Assurance Tester at REI Systems- Claim this Profile
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Bio
John Akin
Rick is dogged in his pursuit of successful resolutions to technical challenges. He is methodical and has an uncanny ability to quickly determine the source of a problem. Rick also has good customer skills. He is an excellent listener and has a remarkable ability to keep his cool in emotionally charged situations. On multiple occasions I have witnessed Rick receive undeserved abusive tirades from peevish customers. In each instance, Rick was able to remain professional, calm the customer down and successfully resolve the issue to the customer's satisfaction.
John Akin
Rick is dogged in his pursuit of successful resolutions to technical challenges. He is methodical and has an uncanny ability to quickly determine the source of a problem. Rick also has good customer skills. He is an excellent listener and has a remarkable ability to keep his cool in emotionally charged situations. On multiple occasions I have witnessed Rick receive undeserved abusive tirades from peevish customers. In each instance, Rick was able to remain professional, calm the customer down and successfully resolve the issue to the customer's satisfaction.
John Akin
Rick is dogged in his pursuit of successful resolutions to technical challenges. He is methodical and has an uncanny ability to quickly determine the source of a problem. Rick also has good customer skills. He is an excellent listener and has a remarkable ability to keep his cool in emotionally charged situations. On multiple occasions I have witnessed Rick receive undeserved abusive tirades from peevish customers. In each instance, Rick was able to remain professional, calm the customer down and successfully resolve the issue to the customer's satisfaction.
John Akin
Rick is dogged in his pursuit of successful resolutions to technical challenges. He is methodical and has an uncanny ability to quickly determine the source of a problem. Rick also has good customer skills. He is an excellent listener and has a remarkable ability to keep his cool in emotionally charged situations. On multiple occasions I have witnessed Rick receive undeserved abusive tirades from peevish customers. In each instance, Rick was able to remain professional, calm the customer down and successfully resolve the issue to the customer's satisfaction.
Credentials
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Certified Tester Foundation Level (CTFL)
ASTQB - Official Page - American Software Testing Qualifications BoardDec, 2015- Nov, 2024 -
SY0-501 Security+
CompTIAApr, 2019- Nov, 2024
Experience
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REI Systems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Primary Quality Assurance Tester
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Jul 2021 - Present
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Founder Owner
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Jan 2003 - Present
Started company in 2003. Provides web site design, edits, and web hosting Started company in 2003. Provides web site design, edits, and web hosting
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Global Connections to Employment
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Seaside, CA
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Quality Assurance IV
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Feb 2014 - Jul 2020
Quality Assurance III Lead Mar/2014 - Mar/2015 Quality Assurance IV Lead Mar/2015 - July/2021 Quality Assurance III Lead Mar/2014 - Mar/2015 Quality Assurance IV Lead Mar/2015 - July/2021
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Systems Administrator, Quality Assurance
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Sep 2000 - Jul 2015
MorSystems.com offers mortgage websites for mortgage brokers, loan agents and representatives. MorSystems.com offers mortgage websites for mortgage brokers, loan agents and representatives.
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Hewlitt Packard
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Seaside, CA
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Quality Assurance Analyst II
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Feb 2011 - Feb 2014
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NRT
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United States
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Real Estate
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200 - 300 Employee
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IT Systems Analyst
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Jan 1997 - Sep 2000
Contributed greatly to the migration of the NRT (Coldwell Banker Corporate office) accounting system from old mainframe technology to a new proprietary accounting application running in the Windows environment, provided backend database support and systems analysis for accounting department. Contributed greatly to the migration of the NRT (Coldwell Banker Corporate office) accounting system from old mainframe technology to a new proprietary accounting application running in the Windows environment, provided backend database support and systems analysis for accounting department.
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Book Keeper
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Jan 1995 - Jan 1997
Managed accounting clerk and money for two roofing companies and truck leasing company. Also handled payroll for 50 to 100 employees. Managed accounting clerk and money for two roofing companies and truck leasing company. Also handled payroll for 50 to 100 employees.
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Coldwell Banker
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United States
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Real Estate
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700 & Above Employee
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Accounting G/L Dept
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Jan 1989 - Jan 1995
Accounting G/L Dept - Coldwell Banker Corporate office. Reviewed monthly financials for Coldwell Banker's New Jersey region. Balanced checking, trust, and other accounts for the region and made journal entries as necessary. Accounting G/L Dept - Coldwell Banker Corporate office. Reviewed monthly financials for Coldwell Banker's New Jersey region. Balanced checking, trust, and other accounts for the region and made journal entries as necessary.
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Education
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1983 - 1986
Principia College
BA, Economics
Community
