Experience

Results Australia

• Australia
• Civic and Social Organizations
• 1 - 100 Employee

• Community Organiser

  • Sep 2022 - Present



Engineers Without Borders Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Chapter Engagement Lead

  • May 2021 - Sep 2022

  The Chapter Engagement Lead coordinates EWB Chapters across Australia supporting Chapter Volunteers to contribute to EWB Australia’s movement and message by delivering impactful local initiatives aligned with organisational strategy. Responsibilities include: • Design and coordination of cross-organisational systems, processes and resources to help Chapters maintain compliance and reporting requirements • Working alongside corporate partners to design and deliver programs which promote socio-technical engineering and empower young people to act • Building the capacity of EWB’s volunteers (Chapter and Corporate) by designing and delivering a range of blended learning opportunities (workshops and self-paced online learning modules) • Supporting National Youth Outreach Volunteers and university students to deliver EWB’s Youth Outreach Workshops, focusing on young people underrepresented in STEM (girls, First Nations, regional/remote students) • Collaborating with Chapter Volunteers, corporate partners and communications colleagues to produce compelling written and visual content • Delivery of the National Volunteer Event HIGHLIGHTS: Development of Chapter Handbook: Terms of Reference, thematic Guidance Notes, handover materials, certification processes Set-up and launch of digital volunteer platform: Onboarding, resource library Development of role specific induction training for Executive Volunteers, Corporate Volunteers, Youth Outreach Facilitators: Virtual and physical workshops, self-paced online modules Delivery of National Volunteer Event: Futurneers Forum 2022



MS Plus

• Australia
• Non-profit Organization Management
• 100 - 200 Employee

• Senior Fundraising Coordinator- Community

  • 2019 - May 2021

  The MS Community Fundraising Program supports individuals, community groups and corporates to mobilise and fundraise through a wide range of events and activities, across several formal campaigns. As the Senior Fundraising Coordinator, I maximised engagement of volunteer, community-based fundraisers to: ensure a quality supporter experience; increase participation; and reduce attrition and growth in revenue. Responsibilities included:• Developing and implementing strategies to grow fundraising income and increase community action both physically and virtually• Design and delivery of resources, tools and digital platforms enabling, scalable, self-organised community fundraising initiatives across VIC, NSW, ACT and Tas • Development, testing and implementation of administrative processes and technology solutions to improve the community fundraiser experience • Supporting fundraisers and strategic partners to spark their networks into action, deliver their initiatives and meet their goals• Collaborating with internal and external stakeholders to bring innovative fundraising initiatives to life and better tell the stories of the MS community.

• Community Fundraising Manager (Acting)

  • 2020 - 2020

  The MS Community Fundraising Program supports individuals, community groups and corporates to fundraise in support of MS through a wide range of events and activities, across several formal campaigns. They are responsible for managing all aspects of the Do It for MS campaign, MS fundraising challenge expeditions and supporting a range of community-lead events, working with corporate and community partners. Responsibilities included:- Delivering the community fundraising campaigns and achieving the program budget- Developing fundraising plans to deliver the program strategic objectives- Continual evaluation of fundraising campaigns objectives- Managing and supporting staff and stakeholders to deliver tactical requirements and campaigns to timeline- Reporting on budget tracking and projected outcomes through-out campaigns- Managing relationships with community, corporate and media partners to promote and deliver campaigns and events.

• Community Fundraising Coordinator

  • 2017 - 2019

  The Community Fundraising Coordinator is responsible for maximising engagement of event participants and volunteer community based fundraisers to ensure a quality supporter experience, increased participation, reduced attrition and growth in revenue. Responsibilities included:• Development of administrative processes and tools to improve the volunteer fundraiser experience including distribution of fundraising resources, donation books, authority to fundraise documentation and offline donation tools.• Creation of comprehensive segmented Supporter Journey communications and customisation of marketing automation for MS fundraising events and third party event fundraisers.• Liaising with internal stakeholders including the Marketing Team and Supporter Engagement Team to ensure MS staff are briefed on Community Fundraising processes, procedures and tools and ensure quality service is provided to all participants, supporters, stakeholders and members of the local community.• Developing and implementing strategies to grow fundraising income from third party challenge events such as running festivals and cycling events.• Ensuring data quality and integrity across volunteer databases to support fundraising strategic goals including scoping of requirements for Salesforce integration.• Relationship management of high value fundraisers and teams across MS events in Melbourne.• Design and implementation of tools, resources and competitive programs to support community, peer to peer, MS event and third-party event fundraisers which drive individual and corporate fundraisers to increase fundraising income.• Provision of phone and email support to community based and event fundraisers including assistance with media and promotions for their fundraising activities.• Supporting relationship fundraising team to design, implement and evaluate fundraising strategies and plans.• Training, supporting and supervising MS Community Fundraising volunteers.



Oxfam Australia

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Events Fundraising Coordinator

  • 2017 - 2018

  Supporting the Events Fundraising Team to implement the Fundraising Strategy to ensure: a quality supporter experience; increase participation and higher retention; and grow net income across the Oxfam Trailwalker events. Responsibilities included: • Managing fundraising and event administration processes • Supporting participants, corporate partners and local event hosts to deliver high quality local fundraising and community advocacy activities • Providing logistical and administrative support for functions including participant briefings, volunteer training sessions and Trailwalker events • Training and supervising National Office volunteer team members • Collaborating with the Trailwalker Team to design, implement and evaluate strategies supporting participants to create and deliver engaging fundraising events to mobilise their networks to fight global poverty Highlights: - Designing new administrative systems and technology solutions to track and better support community fundraising activities - Enhanced recruitment processes and training for office volunteers - Improved communications copy ensuring weekly newsletters inspired participants to design unique fundraising events to activate their networks in the fight against poverty



Fairtrade Australia & New Zealand

• New Zealand
• International Trade and Development
• 1 - 100 Employee

• Public Engagement and Advocacy Officer

  • 2015 - 2016

  Managing communications centered advocacy across new and emerging channels to raise the profile of Fairtrade. Implementing strategies and processes for innovative and engaging marketing and communications to inspire community action. Working collaboratively in project manager and team member roles with staff across the global Fairtrade system. Responsibilities included: • Designing/implementing B2B and B2C communications strategy • Preparing media releases and distributing to traditional and digital media • Working across three CMS for extensive website development projects • Managing project planning, promotion, resource development and participant administration for inaugural World Fairtrade Challenge Event across AU/ NZ • Providing briefings, communications content and support to Managers, CEO Board and sub-committee members (incl. preparation of reports, blogs, media releases and media briefing notes) • Creating/delivering education toolkits and trainings for educators and youth to spark their interest in sustainable development and poverty alleviation and inspire them to take personal and collective community action. Highlights: - Record Fairtrade media coverage and supporter growth with 60% Facebook growth and 150% growth of e-newsletter list - Worked with creative agency to support multi-channel brand awareness e-marketing campaign - AU and NZ topped global event tables for inaugural World Fairtrade Challenge with 500+ volunteer run community events across business, community and education sectors - Student/Educator resources, blogs and workshops ensured complicated issues were communicated accessibly to wide audiences



Girl Guides Victoria

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Community Development and Advocacy Coordinator

  • May 2012 - Aug 2015

  Design, delivery and evaluation of a suite of community engagement work. Development and maintenance of strategic partnerships across the local government, education, media and community sectors enabling needs focused social inclusion and advocacy state-wide pilot programs to be delivered by volunteers and teams at State and local chapter level. • Coordinated community and volunteer consultations and research into sector best practice to enable the development of the GGV Social Inclusion Strategy, Advocacy Strategy and associated operational plan, policies and position statements • Led comprehensive organisation wide change management projects encompassing governance, staff and volunteers for successful implementation of the GGV Social Inclusion and Advocacy strategies • Worked collaboratively with internal and external stakeholders to design and deliver innovative social inclusion and youth advocacy programs including development of associated educational resources; facilitation of trainings; and evaluation (including grant-based reporting) • Supported volunteers and community-based teams to mobilise for social inclusion or youth led advocacy outcomes for girls and women Highlights - Developing physical and digital tools/platforms to enable volunteers across 79 Districts (435 local Girl Guide groups) to include youth led advocacy and inclusion into their programs - Mobilising local Girl Guiding groups to participate in gender equality advocacy initiatives raising $50,000 - Creation of Victoria’s first in-school Girl Guide Unit for girls who are refugees, asylum seekers or at risk - Opening and Leading 2 new Springvale Girl Guide Units - Social Inclusion pilot projects increased participation from CALD communities and led to growth of the program including extended government funding for program expansion - Coordination of Girls Parliamentary Takeover with Plan International Australia including facilitating training sessions for young advocates aged 14-26.



Victorian Council of Social Service

• Australia
• Public Policy Offices
• 1 - 100 Employee

• Sector Development Officer

  • 2008 - 2010

  Supporting Sector Development Team compliance with finance and reporting requirements. Providing logistic and administration support for senior colleagues. Coordinating member communications including eDMs, website maintenance and advertising copy for digital and traditional media platforms. Administering the Community Training Program and Community OHS Grants scheme. Responsibilities included:• Providing excellent customer service to member organisations and representing the values and visions of a state peak body.• Development and maintenance of relationships with members, local governments, learning centres, peek bodies and Training Pool members.• Promotion, application administration, event management and reconciliation of OHS grants and Community Training Program• Team and project administration including: agendas, minutes, KPI reporting, e-newsletters and website maintenance.Highlights- Improving data integrity in Raiser’s Edge data base.- Designing and implementing improved systems for postage, OHS and shared spaces.- Streamlining processes for both traditional and electronic newsletters.

• Receptionist

  • 2007 - 2008

  Coordination of front-of-house reception duties including customer service, postage and procurement.