Experience

Everlog

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Product and Sales Director

  • Mar 2016 - Present

  Vinhedo We have a powerful and scalable transportation management software solution, covering the entire transportation process, such as a Freight Sourcing that connects carriers to the best logistics providers and that is designed to deliver the best rate. A delivery management platform that allows carriers, shippers and end customers to track and monitor their deliveries in real time. And a Freight Audit Recovery solution, automatically reviewing each type of shipment for accurate billing.



Active Corp

• Brazil
• Software Development
• 1 - 100 Employee

• Sales and Projects Channel

  • Aug 2016 - Dec 2018

  São Paulo We are partners of Active Corp for Commercial Representation and Implementations of Freight Brazil, which is a web freight control solution for contractors. It allows the tracking of the carrier's performance, analysis of freight costs, automatic exchange of information and much more. The use of this solution reduces on average 2% of the total freight cost.



Runtec Brasil

• Brazil
• Software Development
• 1 - 100 Employee

• Sales and Projects Channel

  • Mar 2016 - Mar 2017

  Jundiai/SP Lead qualification using GPCT. Presentation of products to potential customers, analyzing consumer needs and developing innovative solutions, using SPIN Selling. Preparation of commercial proposal. Direct closing negotiation with decision makers. Providing professional after-sales support to improve customer dedication. Building relationships with companies and customers to ensure follow-ups to increase contracts and renewals.



ESL Sistemas

• Brazil
• Software Development
• 1 - 100 Employee

• Sales Channel

  • May 2016 - Aug 2016

  São Paulo Generation of new contracts for TMS Embarcar.



Senior | GKO

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Manager of Operations and Services

  • Oct 2004 - Jan 2016

  São Paulo Responsible for the Services area (consulting, training, quality, testing, projects and service) for more than 200 customers across Brazil, managing more than 40 employees and 3 branches. Responsible for transforming Support into a Service Desk based on ITIL and COBIT best practices with a 55% reduction in costs. Implementation of Ellevo's 0800net system, for managing the service suppot. Creation of a quality service program that generated over 75% improvement in customer expectations. Increase… Show more Responsible for the Services area (consulting, training, quality, testing, projects and service) for more than 200 customers across Brazil, managing more than 40 employees and 3 branches. Responsible for transforming Support into a Service Desk based on ITIL and COBIT best practices with a 55% reduction in costs. Implementation of Ellevo's 0800net system, for managing the service suppot. Creation of a quality service program that generated over 75% improvement in customer expectations. Increase of more than 60% in the evaluation of the end customer regarding the quality of service, reaching 93% of satisfaction. Creation of software quality methods, which reduces errors in the delivered products, using state-of-the-art methodologies and technology. Creation of the quality area, responsible for documenting and auditing internal procedures, service support satisfaction survey, project satisfaction survey and after sales, ensuring a significant improvement in service quality and customer satisfaction. Responsible for building and technological restructuring. Decisive performance in the process of hiring new professionals. Responsible for restructuring the consulting area, creating a project office based on the PMBOK process group, with the aim of conducting, planning, organizing, controlling and finalizing project activities. Responsible for coordinating quality standards, providing a Project Management methodology. Assist in prioritizing resources and training professionals in project management. Identify and support the progress of projects with problems. Creation of controls to manage allocation levels, reaching more than 95% of allocation. Show less



Senior | GKO

• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee

• SR Business Analyst

  • Feb 2003 - Aug 2004

  São Paulo Mapping of logistical, accounting and tax processes. Technical specification, installation and parameterization of the freight management software GKO FRETE. Data manipulation using Oracle DB and MSSQL, validation of EDI files, functional consulting, user training and support. Integration of interfaces (IntDNE, IntNC, IntFati, IntPFAF, Notifs, IntTRP) with corporate systems BPICS, DATASUL, JDE, MAPICS, MICROSIGA, SAP and others. Participation in the projects: Natura, Parmalat and Ache.



ExxonMobil

• Oil and Gas
• 700 & Above Employee

• Logistic assistant

  • Apr 2001 - Sep 2002

  Rio de Janeiro e Região, Brasil Creation and management of the “Mobil Transport Certification Program”; Development of Applications in Access / VBA to control logistical and operational operations, such as control of returns, delivery time, among others, which allow to obtain important management information; Implementation and use of the GKO FRETE software, to manage all Esso lubricant freight payments;



Mobil Oil

• Oil and Gas
• 700 & Above Employee

• Assistente de Armazém

  • Jan 1999 - Mar 2001

  Santos/SP Coordenação de toda a operação de armazenamento, embarque e desembarque da Mobil Oil do Brasil; Participação na realização e reconciliação de inventários; Participação em projetos para a criação de armazéns e concorrências entre transportadoras

• Estagiário de Petroquimica

  • May 1996 - Dec 1998

  Santos/SP Auxiliar na operação e processos de fabricação no setor de Graxas e Produtos Especiais