Anna Schuett
Front Desk Staff at Home2 Suites by Hilton- Claim this Profile
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Bio
Experience
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Front Desk Staff
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Aug 2020 - Present
As a key member of the front desk staff I am the face to the customer for Hilton. My day-to-day duties include meeting and assisting customers with check-in/out, filling the role of concierge, and assisting current and potential customer over the phone. I help out with other roles and duties as needed to ensure the property runs smoothly.
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Assistant Innkeeper
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May 2019 - Sep 2019
In my role as the Assist Innkeeper I was able to help out in all aspects of operating Whispering Pines Bed and Breakfast. I worked and took care of the five guest rooms on an old Victorian farmstead. The Innkeeper Jeanna Stavas has a full restaurant license, which allowed me to get experience in setting up the property for events, making meals, serving the guests, and cleaning up. Innkeepers wear many hats and are responsible for everything from cleaning, cooking, guest tending, marketing and… In my role as the Assist Innkeeper I was able to help out in all aspects of operating Whispering Pines Bed and Breakfast. I worked and took care of the five guest rooms on an old Victorian farmstead. The Innkeeper Jeanna Stavas has a full restaurant license, which allowed me to get experience in setting up the property for events, making meals, serving the guests, and cleaning up. Innkeepers wear many hats and are responsible for everything from cleaning, cooking, guest tending, marketing and finance; to name just a few and as the assistant I got to try it all. A big piece of that was Social Media and being introduced to all of her new campaigns that Jeanna was working on. I had the opportunity to put together a photoshoot and that entailed, working with the photographer to set a date and time, reaching out to local people to be "models", preparing lunch for the guests, getting the bed and breakfast cleaned and ready to be photographed, creating a checklist of each different location on the property and making sure it was documented as well as directing the models and photographer around to keep the process going. These photos were then used on all of her social media platforms as well as future content to be posted throughout the year. Show more Show less
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Graphic Designer/ Photographer (Student Involvement)
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Aug 2016 - May 2019
Coming into college I had the opportunity to work as a Photographer and Graphic Designer for Student Involvement. My main focus for the position was photography, so I would go to the events and document what students were participating in at the events. This was later used on social media and printed off and hung in the Union as decoration.
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Child Care Specialist
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Jan 2013 - May 2016
Summer nanny and provided year-round after school and as needed care for families in our immediate and surrounding neighborhoods.
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Internship
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May 2013 - Jul 2014
I worked as an intern at Agent Joe Falcone's office in the summers of 2013 and 2014. I got experience with general clerical and customer service.
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Education
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University of Nebraska-Lincoln