Bijit Mookashna

Customer Relationship Manager at WoWExp-Disrupting Retail & E-Commerce Through AR
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, Inde, IN

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Experience

  • WoWExp: India’s 1st Metaverse and GenAI Company
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Relationship Manager
      • avr. 2021 - - aujourd’hui

      - Improve customer service/relations and facilitate future business prospects.- Apply process driven approach to customers issues and track the issues until resolution.- Develop/improve SOPs, policies. and standards.- Update records and document customer service actions and discussions- Trend analysis of stats and utilize the data to be ahead of the curve.- Recruit and mentor customer service agents and nurture an environment where they can excel through encouragement and empowerment.- Updates on industry’s developments and apply best practices.- Adhere to and manage the approved budget

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