Balpreet Kaur

Director of People Operations and Culture at Dogwood Alliance
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Director of People Operations and Culture
      • Jul 2022 - Present

      Remote

    • United States
    • Professional Services
    • 1 - 100 Employee
    • Co-Conspirator & Faciliator
      • May 2022 - Present

      Cincinnati, Ohio, United States

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant
      • Jul 2021 - Present

      United States

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Manager of People, Values, and Culture
      • Jan 2020 - Sep 2021

      Cincinnati, OH Facilitating organizational culture & climate change with the help of data, relationships, best practices, and psychology... while keeping racial equity at the center of the work. • Built a full-cycle performance management system and strategy utilizing user experience design and development psychology leading to a 31% increase in goal achievement throughout 2020. • Started and convened cross-functional advisory and work group of 10 staff for Culture-related initiatives and… Show more Facilitating organizational culture & climate change with the help of data, relationships, best practices, and psychology... while keeping racial equity at the center of the work. • Built a full-cycle performance management system and strategy utilizing user experience design and development psychology leading to a 31% increase in goal achievement throughout 2020. • Started and convened cross-functional advisory and work group of 10 staff for Culture-related initiatives and projects which redefined organizational values in 2020, investigated organizational culture barriers like decision-making, creation of self & community care practices and supported the emergence of an anti-racist organizational strategy. • Created and published the Equitable Hiring Toolkit for 68+ network partners to aid in the development of talent management policies and procedures; toolkit accessed and downloaded over 1200 times in nine months. • Supported the implementation of equitable compensation reviews, job level analysis, talent review processes while formalizing an organization-wide professional development policy. • Implemented a culture data strategy by designing culture & climate assessments, supported data-driven decisions by creating data dashboards. • Facilitated racial and gender affinity groups for internal staff and external network partners, creating transformative spaces for racialized people to prioritize their mental health, wellbeing and healing. • Launched evidence-based annual culture and climate assessment; analyzed qualitative and quantitative data while created end-user visual dashboards that were used by staff and leadership to inform organizational priorities and strategies. • Conducted focus groups, A: B testing rounds, thematic analysis to inform internal organizational infrastructure development and design.

    • People, Values, and Culture Intern
      • Apr 2019 - Dec 2019

      Cincinnati, Ohio

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Training Specialist
      • Jan 2017 - Apr 2018

      Columbus, Ohio Spearheaded and managed a learning & development portfolio using blended learning strategies via instructor-led and web-based modules in compliance with adult learning methodology for a regional, community health care system that is committed to providing a welcoming healthcare home for all underserved populations. * Conducted ethnographic research through interviews, focus groups, and interviews with leadership to design and deliver multiple training initiatives for 300+ staff that… Show more Spearheaded and managed a learning & development portfolio using blended learning strategies via instructor-led and web-based modules in compliance with adult learning methodology for a regional, community health care system that is committed to providing a welcoming healthcare home for all underserved populations. * Conducted ethnographic research through interviews, focus groups, and interviews with leadership to design and deliver multiple training initiatives for 300+ staff that focused on customer service, leadership, communication, supervision, time management, cultural humility, implicit bias, and more. * Tracked and maintained training data for monthly and yearly reporting through an electronic Learning Management System leading to 100% completion, ensuring compliance with federal, state, and accreditation requirements. * Successfully maintained HRC Equality Index 2017-2018. * Served as liaison between departments concerning training needs. * Coached subject matter experts across the agency on lesson planning, curriculum development, facilitation, and other training competencies. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Organization Consultant
      • Aug 2017 - Mar 2018

      Remote - Pioneered a dynamic social media team, infrastructure, branding policies and procedures for a UN-affiliated disaster relief organization. During Hurricane Irma, Harvey, Maria, our team was able to raise over $50,000 through various social media campaigns. - Revitalized Twitter presence by increasing engagement rates three-fold in less than 2 months by generating relationships, increased followership. Conducting A/B testing to maximize the engagement of various content categories on… Show more - Pioneered a dynamic social media team, infrastructure, branding policies and procedures for a UN-affiliated disaster relief organization. During Hurricane Irma, Harvey, Maria, our team was able to raise over $50,000 through various social media campaigns. - Revitalized Twitter presence by increasing engagement rates three-fold in less than 2 months by generating relationships, increased followership. Conducting A/B testing to maximize the engagement of various content categories on the website. - Collaborated with a remote team of disaster relief volunteers to coordinate shipments of supplies, transportation, and other logistical needs. Helped deliver over 3 tonnes of food & supplies to vulnerable areas in Puerto Rico & Rohingya relief camps in Bangladesh. - Connected and successfully onboarded volunteers for missions in Puerto Rico, Mexico, and Bangladesh. Created standardized onboarding documents to cater to the needs of an international organization. - Created, edited, and published weekly newsletter updates to donors and supports to increase stakeholder engagement. Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • DPMI Alumni
      • Jan 2016 - Apr 2016

      Monterey, California Participated in a two-week intensive professional development program gaining program design, evaluation, strategic partnering, and facilitation skills in the international development field, combatting systematic inequities like poverty, human trafficking, literacy, etc through design-thinking. * Learned how to design and monitor real-world projects with a team of professionals through prototyping, strategic planning tools, and user experience design. * Trained in facilitation… Show more Participated in a two-week intensive professional development program gaining program design, evaluation, strategic partnering, and facilitation skills in the international development field, combatting systematic inequities like poverty, human trafficking, literacy, etc through design-thinking. * Learned how to design and monitor real-world projects with a team of professionals through prototyping, strategic planning tools, and user experience design. * Trained in facilitation skills including appreciative inquiry, stakeholder engagement, and session evaluations. * Created journey maps and personas to design community-centered development projects. Show less

    • Fellow
      • Apr 2013 - May 2015

      Columbus, OH Served as a consultant and advisor to local and national organizations fulfilling goals, as part of professional development program combining interdisciplinary collaborations, real-world experiences, and alumni and community partnerships to cultivate personal and professional growth • Developed and implemented recycling program for Weinland Park Housing Association • Facilitated an organizational merger for SAS Institute • Created plan to update the connectivity database in… Show more Served as a consultant and advisor to local and national organizations fulfilling goals, as part of professional development program combining interdisciplinary collaborations, real-world experiences, and alumni and community partnerships to cultivate personal and professional growth • Developed and implemented recycling program for Weinland Park Housing Association • Facilitated an organizational merger for SAS Institute • Created plan to update the connectivity database in collaboration with Federal Communications Commission Show less

Education

  • University of Southern California
    Master of Arts - MA, Applied Psychology
    2018 - 2019
  • The Ohio State University
    Bachelor of Arts (BA), International Development Studies
    2011 - 2016
  • The Ohio State University
    Bachelor of Science, Neuroscience
    2011 - 2016

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