PACS Administrator

• May 2015 - Present

Senior Consultant

• Oct 2012 - May 2015

• Assist client with the Project Planning and implementation of a new McKesson PACS and/or Nuance PowerScribe system, with upgrades to the current system, or with migrations from one PACS to McKesson PACS for multiple facilities. • Work closely with the Enterprise Systems Architect and Network Support group, as well as Third party development consultants throughout the design and build phases of the projects. • Provide technical expertise and recommendations during the testing phase of the project as well as help create or modify system documentation. • Verify the accuracy of the information in the Production environment as well as Identify opportunities that could improve the efficiency of systems. • Assist with the system deployment as well as provide training for all system users including System Administrators as well as Physicians. • Provide Go Live support as well as Post Go Live support.

Systems Analyst / PACS Admin

• May 2011 - Jun 2012

• Report to the Chief Information Technology Officer, and work closely with the Enterprise Systems Architect and Network Support group, as well as Third party development consultants. • Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Hospital based systems. • Identify opportunities that can improve the efficiency of systems. • Investigate and resolve application functionality related issues and provide first level support and troubleshooting. • Coordinate application development for multiple projects. • Assist in managing an outsource relationship for third party application development and system vendors. • Assist network administrator with application installation and testing. • Participate in weekly meetings with the IT network team to discuss progress and issues to be resolved, and report progress weekly to the CIO. • Participate on IT project steering committees and be involved in the design phase of any new IT software development projects and facility expansions. • Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.

PACS Administrator

• Mar 2005 - May 2011

PACS (McKesson and Fuji)/CPACS (McKesson) Administrator (August 2006 - May 2011) • Responsible for the daily operations of the Picture Archiving and Communications Systems and Radiology Information System. • Serve as a key onsite IT resource for implementation and support of Medical Imaging and Cath Lab applications at the facility. • Participate in configuration of all modalities. • Oversee equipment maintenance and systems testing, upgrades, and installations. • Ensure medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively. • Work with the Imaging and Clinical Application Teams to actively promote and implement division standardization, utilization, integration and optimization plans for medical imaging applications. • Deliver hands-on training for medical imaging applications related to PACS, CPACS and RIS. • Perform quality audits and track metrics related to imaging system use; coordinate the execution and use of tools for audits. • Act as a liaison between the Radiology department and customers. • Maintain positive vendor relationship. • Provide on-call assistance as needed. Network Technician / Desk Side Support (March 2005 – August 2006) • Troubleshoot software and hardware failures and identify network problems related to personal desktop computers/laptops and printers. • Provided general support of the client's desktop/laptop and printer needs. • Participated in supportive role by providing analytical and in-person technical support. • Worked on assignments requiring considerable judgment and initiative. • Understood implications of work and make recommendations for solutions. • Under little supervision, planed, installed, and tested less complex vendor-supplied computer system hardware or software. • Developed and maintained the intranet site including individual department sites.