Human Resources Manager

• Jun 2023 - Present

Human Resources Director

• Aug 2020 - Jun 2023

● Oversees HR operations for nonprofit providing residential services for people with intellectual and developmental disabilities throughout Northeast Philadelphia ● Directs HR team, including a recruiter, employee relations specialist, and benefits coordinator ● Develops and updates company policies and procedures, including revision to employee handbook ● Worked with senior management and outside consultant to develop updates to compensation system ● Manages relationship with… Show more ● Oversees HR operations for nonprofit providing residential services for people with intellectual and developmental disabilities throughout Northeast Philadelphia ● Directs HR team, including a recruiter, employee relations specialist, and benefits coordinator ● Develops and updates company policies and procedures, including revision to employee handbook ● Worked with senior management and outside consultant to develop updates to compensation system ● Manages relationship with labor union; handles grievances and participates in collective bargaining ● Conducted thorough audit of personnel files to ensure compliance with state licensing process ● Project leader for agency-wide strategic planning process, including working to rebrand organization ● Researched payroll data and implemented recommendations to reduce overtime costs ● Implemented comprehensive training program for front-line managers ● Achieved reduction in insurance costs through implementation of safety committee ● Launched employee recognition project, based on employee retention surveys and focus groups Show less ● Oversees HR operations for nonprofit providing residential services for people with intellectual and developmental disabilities throughout Northeast Philadelphia ● Directs HR team, including a recruiter, employee relations specialist, and benefits coordinator ● Develops and updates company policies and procedures, including revision to employee handbook ● Worked with senior management and outside consultant to develop updates to compensation system ● Manages relationship with… Show more ● Oversees HR operations for nonprofit providing residential services for people with intellectual and developmental disabilities throughout Northeast Philadelphia ● Directs HR team, including a recruiter, employee relations specialist, and benefits coordinator ● Develops and updates company policies and procedures, including revision to employee handbook ● Worked with senior management and outside consultant to develop updates to compensation system ● Manages relationship with labor union; handles grievances and participates in collective bargaining ● Conducted thorough audit of personnel files to ensure compliance with state licensing process ● Project leader for agency-wide strategic planning process, including working to rebrand organization ● Researched payroll data and implemented recommendations to reduce overtime costs ● Implemented comprehensive training program for front-line managers ● Achieved reduction in insurance costs through implementation of safety committee ● Launched employee recognition project, based on employee retention surveys and focus groups Show less

Human Resources Manager

• Sep 2018 - Aug 2020

● Initiated human resources management role for startup social services agency serving people with autism ● Managed all HR functions, including employee relations, payroll, and compensation ● Oversaw work of recruiter and managed training and onboarding for new employees ● Developed and implemented plan to reconstruct senior management team; recruited new COO and CFO to improve performance and professionalism ● Authored new employee handbook and HR policies and… Show more ● Initiated human resources management role for startup social services agency serving people with autism ● Managed all HR functions, including employee relations, payroll, and compensation ● Oversaw work of recruiter and managed training and onboarding for new employees ● Developed and implemented plan to reconstruct senior management team; recruited new COO and CFO to improve performance and professionalism ● Authored new employee handbook and HR policies and procedures ● Implemented comprehensive leave and benefits programs ● Managed ADA compliance issues, including interactive process and accommodations Show less ● Initiated human resources management role for startup social services agency serving people with autism ● Managed all HR functions, including employee relations, payroll, and compensation ● Oversaw work of recruiter and managed training and onboarding for new employees ● Developed and implemented plan to reconstruct senior management team; recruited new COO and CFO to improve performance and professionalism ● Authored new employee handbook and HR policies and… Show more ● Initiated human resources management role for startup social services agency serving people with autism ● Managed all HR functions, including employee relations, payroll, and compensation ● Oversaw work of recruiter and managed training and onboarding for new employees ● Developed and implemented plan to reconstruct senior management team; recruited new COO and CFO to improve performance and professionalism ● Authored new employee handbook and HR policies and procedures ● Implemented comprehensive leave and benefits programs ● Managed ADA compliance issues, including interactive process and accommodations Show less

Assistive Technology Consultant (Fully Remote)

• Mar 2018 - Jul 2018

● Successfully implemented organizational change effort for federally-funded financial loan program ● Negotiated with local banks to achieve lower interest rate ● Advocated for elimination of processing fee and simplifying application form ● Redesigned marketing materials and website ● Conducted comprehensive outreach effort to publicize loan programs at disability-related events ● Achieved marked increase in loan applications ● Successfully implemented organizational change effort for federally-funded financial loan program ● Negotiated with local banks to achieve lower interest rate ● Advocated for elimination of processing fee and simplifying application form ● Redesigned marketing materials and website ● Conducted comprehensive outreach effort to publicize loan programs at disability-related events ● Achieved marked increase in loan applications

Managing Attorney

• Jan 2005 - Jul 2016

● Provided non-profit legal representation and advocacy services for over 60 clients with disabilities in civil rights and employment law cases over 10 years ● Managed New Jersey’s statewide Assistive Technology Act program ● Managed federal grant for Protection and Advocacy for Assistive Technology ● Conducted confidential investigations of complaints of abuse and neglect by patients in health care settings ● Monitored legislative and policy changes; testified before New Jersey… Show more ● Provided non-profit legal representation and advocacy services for over 60 clients with disabilities in civil rights and employment law cases over 10 years ● Managed New Jersey’s statewide Assistive Technology Act program ● Managed federal grant for Protection and Advocacy for Assistive Technology ● Conducted confidential investigations of complaints of abuse and neglect by patients in health care settings ● Monitored legislative and policy changes; testified before New Jersey legislature on disability policy concerns ● Developed detailed curriculum for 3-4 presentations per year for training sessions for up to 100 participants on ADA, Equal Employment Opportunity compliance, and diversity and inclusion Show less ● Provided non-profit legal representation and advocacy services for over 60 clients with disabilities in civil rights and employment law cases over 10 years ● Managed New Jersey’s statewide Assistive Technology Act program ● Managed federal grant for Protection and Advocacy for Assistive Technology ● Conducted confidential investigations of complaints of abuse and neglect by patients in health care settings ● Monitored legislative and policy changes; testified before New Jersey… Show more ● Provided non-profit legal representation and advocacy services for over 60 clients with disabilities in civil rights and employment law cases over 10 years ● Managed New Jersey’s statewide Assistive Technology Act program ● Managed federal grant for Protection and Advocacy for Assistive Technology ● Conducted confidential investigations of complaints of abuse and neglect by patients in health care settings ● Monitored legislative and policy changes; testified before New Jersey legislature on disability policy concerns ● Developed detailed curriculum for 3-4 presentations per year for training sessions for up to 100 participants on ADA, Equal Employment Opportunity compliance, and diversity and inclusion Show less

Training Specialist

• Jan 2002 - Jan 2005

● Provided training and legal updates for federally-funded Americans with Disabilities Act technical assistance center serving the Southeast region ● Presented at over 25 regional and national conferences on ADA compliance, FMLA leave, and technology issues ● Authored several law review articles and research papers on disability law and assistive technology, published in the North Dakota and Tulane Maritime Law Reviews ● Won a competitive federal grant to develop educational modules… Show more ● Provided training and legal updates for federally-funded Americans with Disabilities Act technical assistance center serving the Southeast region ● Presented at over 25 regional and national conferences on ADA compliance, FMLA leave, and technology issues ● Authored several law review articles and research papers on disability law and assistive technology, published in the North Dakota and Tulane Maritime Law Reviews ● Won a competitive federal grant to develop educational modules and other resources for accessible distance education for professors teaching students who are blind, revised 2 existing online courses and developed the curriculum for a new online educational module to showcase accessibility ● Developed and implemented innovative game-based training program on ADA compliance issues Show less ● Provided training and legal updates for federally-funded Americans with Disabilities Act technical assistance center serving the Southeast region ● Presented at over 25 regional and national conferences on ADA compliance, FMLA leave, and technology issues ● Authored several law review articles and research papers on disability law and assistive technology, published in the North Dakota and Tulane Maritime Law Reviews ● Won a competitive federal grant to develop educational modules… Show more ● Provided training and legal updates for federally-funded Americans with Disabilities Act technical assistance center serving the Southeast region ● Presented at over 25 regional and national conferences on ADA compliance, FMLA leave, and technology issues ● Authored several law review articles and research papers on disability law and assistive technology, published in the North Dakota and Tulane Maritime Law Reviews ● Won a competitive federal grant to develop educational modules and other resources for accessible distance education for professors teaching students who are blind, revised 2 existing online courses and developed the curriculum for a new online educational module to showcase accessibility ● Developed and implemented innovative game-based training program on ADA compliance issues Show less

ADA Specialist

• Sep 1997 - Dec 2001

● Responded to constituent inquiries regarding ADA and disability issues ● Worked with Sunset Commission to conduct statewide surveys on ADA compliance issues ● Led quarterly ADA technical assistance and training sessions for 50-75 people with disabilities, employers and educators ● Worked with legislature and Governor’s Office staff on policy issues affecting Texans with disabilities ● Published quarterly ADA update and disseminated information about new ADA cases to state agency… Show more ● Responded to constituent inquiries regarding ADA and disability issues ● Worked with Sunset Commission to conduct statewide surveys on ADA compliance issues ● Led quarterly ADA technical assistance and training sessions for 50-75 people with disabilities, employers and educators ● Worked with legislature and Governor’s Office staff on policy issues affecting Texans with disabilities ● Published quarterly ADA update and disseminated information about new ADA cases to state agency ADA coordinators Show less ● Responded to constituent inquiries regarding ADA and disability issues ● Worked with Sunset Commission to conduct statewide surveys on ADA compliance issues ● Led quarterly ADA technical assistance and training sessions for 50-75 people with disabilities, employers and educators ● Worked with legislature and Governor’s Office staff on policy issues affecting Texans with disabilities ● Published quarterly ADA update and disseminated information about new ADA cases to state agency… Show more ● Responded to constituent inquiries regarding ADA and disability issues ● Worked with Sunset Commission to conduct statewide surveys on ADA compliance issues ● Led quarterly ADA technical assistance and training sessions for 50-75 people with disabilities, employers and educators ● Worked with legislature and Governor’s Office staff on policy issues affecting Texans with disabilities ● Published quarterly ADA update and disseminated information about new ADA cases to state agency ADA coordinators Show less

Staff Assistant

• Jun 1994 - Sep 1997

● Handled correspondence from constituents about Social Security, disability, military, and veterans’ affairs ● Worked with a variety of state and government agencies to resolve casework issues for constituents ● Developed thorough understanding of Medicaid, Medicare, and military health care ● Assisted Texas veterans in getting documentation for military medals ● Handled correspondence from constituents about Social Security, disability, military, and veterans’ affairs ● Worked with a variety of state and government agencies to resolve casework issues for constituents ● Developed thorough understanding of Medicaid, Medicare, and military health care ● Assisted Texas veterans in getting documentation for military medals