Experience

Stat Experts

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Dispatcher

  • Apr 2021 - Present

  Received, scheduled and routed dozens of drivers through telephone to appropriate locations according to predetermined schedules, customer requests or immediate needs to ensure on-time and expedient deliveries. Conferred with customers or supervising personnel to address questions, problems, or requests for service. Trained new drivers in the operation of end-user software and operating procedures on how to complete deliveries Received, scheduled and routed dozens of drivers through telephone to appropriate locations according to predetermined schedules, customer requests or immediate needs to ensure on-time and expedient deliveries. Conferred with customers or supervising personnel to address questions, problems, or requests for service. Trained new drivers in the operation of end-user software and operating procedures on how to complete deliveries



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Dispatcher

  • Mar 2020 - Nov 2020

  Monitor CCTV, phone and radio traffic for various calls for service and dispatch appropriate units. Document and communicate park attendance, ride throughput, weather conditions, and ride wait times hourly to all park leadership and operational units as well as all calls for service and coordinate with local authorities and park security units to respond to security calls Monitor CCTV, phone and radio traffic for various calls for service and dispatch appropriate units. Document and communicate park attendance, ride throughput, weather conditions, and ride wait times hourly to all park leadership and operational units as well as all calls for service and coordinate with local authorities and park security units to respond to security calls



MV Transportation

• United States
• Ground Passenger Transportation
• 700 & Above Employee

• Dispatcher

  • Feb 2019 - Aug 2019

  Supervised and provided support to multiple vehicles to ensure customers were expediently and safely picked up and dropped off at their locations while maintaining on-time performance standards. Answered customer calls included but not limited to inquiries about their trips and resolving customer complaints while providing consistently excellent customer service. Collaborated with supervisors as needed to adjust trip routes Supervised and provided support to multiple vehicles to ensure customers were expediently and safely picked up and dropped off at their locations while maintaining on-time performance standards. Answered customer calls included but not limited to inquiries about their trips and resolving customer complaints while providing consistently excellent customer service. Collaborated with supervisors as needed to adjust trip routes



Institute of Medicine

• United States
• Insurance

• Consultant

  • Mar 2014 - Sep 2015

  Youth consultant to panel of the Institute of Medicine in Washington D.C. focusing on issues important to current youth. Consulted on issues regarding the public health system, the criminal justice system, and other institutions affecting the lives of young adults in America. Special focus on the mental health system among university students, fostered teens and incarcerated youth Youth consultant to panel of the Institute of Medicine in Washington D.C. focusing on issues important to current youth. Consulted on issues regarding the public health system, the criminal justice system, and other institutions affecting the lives of young adults in America. Special focus on the mental health system among university students, fostered teens and incarcerated youth



Image 1

• United States
• Retail Office Equipment

• Administrative Assistant

  • Jan 2015 - Jun 2015

  Organized and processed orders for floral arrangements via point-of-service system and coordinated deliveries of customized floral arrangements throughout the D.C. Metropolitan area. Communicated with customers and vendors via phone and email to ensure timely creation and delivery of customized floral arrangements to customers in the DC Metropolitan area. Organized and processed orders for floral arrangements via point-of-service system and coordinated deliveries of customized floral arrangements throughout the D.C. Metropolitan area. Communicated with customers and vendors via phone and email to ensure timely creation and delivery of customized floral arrangements to customers in the DC Metropolitan area.